Product Manager

Job Title: Technical Product Manager

Location: Toronto, ON, Canada (Hybrid)

Domain: Enterprise SaaS | Banking Platform | AI & Integration Platform

Role Overview

• The Technical Product Manager is a results-driven technology product leader responsible for driving the strategy, roadmap, and execution of core technology products and platform capabilities that power the client's AI and banking platform
• Operating in a high-visibility, collaborative environment, the Technical Product Manager bridges customer problems, business goals, and engineering execution.
• Working closely with engineering leads, solution architects, UX designers, and business stakeholders, this role translates customer needs into clear technical product requirements, manages prioritized backlogs, and delivers scalable, high-quality platform capabilities that enable regulated financial institutions to adopt AI responsibly and at scale.

Core Competencies

• Product Strategy & Roadmap Execution: Technical Product Vision | Roadmap Prioritization | Backlog Refinement | Release Planning | Feature Lifecycle Management | Usage & Market Analysis
• Requirements & Agile Delivery: User Stories & Acceptance Criteria | Epic Decomposition | Agile / Scrum Methodologies | Sprint Delivery Oversight | Feasibility & Assumption Validation
• Technical & Platform Engineering: Platform Capabilities Architecture | API & Microservices Awareness | AI-Assisted Workflows | Automation & Integration Frameworks | Scalable Software Systems
• Stakeholder & Customer Engagement: Cross-Functional Alignment | Customer Feedback Gathering | Feature Demos & Launches | Engineering Collaboration | Technical Communication

Key Responsibilities

• Product Vision & Strategy: Define and communicate the product vision, strategy, and multi-quarter roadmap for assigned technology products or platform capabilities powering clients AI platform.
• Analyze product performance, feature adoption, user feedback, and market trends to inform data-driven product decisions and backlog priorities.
• Support release planning, feature launches, customer adoption initiatives, and ongoing platform evolution.
• Backlog Management & Requirement Definition: Own, refine, and prioritize the technical product backlog, balancing customer value, technical debt, platform scalability, and business objectives.
• Translate complex business and customer needs into clear user stories, technical specifications, and testable acceptance criteria.
• Conduct continuous discovery, gathering feedback from customers and internal teams to validate assumptions and refine technical direction.
• Engineering Collaboration & Agile Delivery: Partner closely with engineering teams, solution architects, and UX designers throughout the software development lifecycle to deliver scalable, high-quality software.
• Foster cross-functional alignment during sprint planning, backlog grooming, and daily ceremonies to maintain delivery momentum and resolve ambiguity.
• Review completed features at sprint ends to confirm solutions satisfy acceptance criteria, meet quality standards, and fulfill business goals.

Required Skills

• 3+ years of progressive Technical Product Management experience managing software products in an Agile environment.
• Demonstrated experience defining technical product requirements, managing backlogs, and prioritizing competing initiatives in partnership with engineering.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related technical field (or equivalent practical experience).
• Strong understanding of modern software development processes, SDLC, and cloud software concepts.
• Proven ability to work effectively with software engineers and architects to balance technical considerations, customer needs, and business goals.
• Excellent analytical, problem-solving, decision-making, and communication skills.
• Hands-on proficiency with Agile management tools including JIRA and Confluence.

Nice to Have

• Direct experience managing Enterprise SaaS products.
• Hands-on experience with AI, automation, workflow engine, or integration platform technologies.
• Background in banking, financial services, or regulated enterprise software environments.