Salesforce Admin
- Canada
Contract
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Job details
- Job type
- Contract
- Experience
- 3+ years of experience as a Salesforce Administrator.
- Posting language
- English
- Posted
Original job description
CERTIFICATIONS
- Must Have: Salesforce Administrator Certification
Job description:
Responsible for configuring, optimizing, and maintaining Salesforce environments to support business operations, user adoption, and integrations in enterprise settings.
KEY RESPONSIBILITIES:
- Manage and resolve day-to-day support cases submitted by users.
- Troubleshoot issues related to data, permissions, automation, and integrations.
- Experienced in Salesforce Reports and Dashboards.
- Experienced in Salesforce release update readiness and deployment.
- Perform Salesforce administration including managing objects, fields, page layouts, record types, validation rules, workflows, flows, approval processes, users, profiles, permission sets, roles, sharing rules, and maintaining reports and dashboards to support business needs.
- Support and monitor Salesforce integration with external systems; perform basic integration troubleshooting and coordinate with technical teams or vendors as needed.
- Manage data imports, exports, data quality, and ongoing data hygiene.
- Perform routine org maintenance including release readiness, minor feature enablement, and system cleanup and optimization.
- Perform data management tasks like imports, deduplication, audits, and quality improvements using rules and automation.
- Act as a point of contact for Salesforce-related inquiries from clients, business users, and internal stakeholders.
- Gather, analyze, and document business requirements and translate them into Salesforce solutions.
- Communicate system changes, enhancements, and best practices clearly to users.
SOFT SKILLS
- Communication: Ability to communicate effectively with non-technical stakeholders to understand requirements.
- Demonstrated ability to work collaboratively in a team environment and coordinate with stakeholders to achieve project objectives.
- Strong communication, requirement gathering, change management, and end-user training abilities.
TECHNICAL SKILLS
- 3+ years of experience as a Salesforce Administrator.
- Solid understanding of Salesforce core features and data model.
- Good to have: Experience with Salesforce automation tools (Flows, Workflow Rules).
- Basic understanding of Salesforce integrations and APIs.
- Good understanding of reports, dashboards, and data management tools; proficiency in SQL is preferred.
More about this job
Responsibilities
Administer, maintain, and optimize Salesforce environments, including user support, configuration, reports and dashboards, data quality, release readiness, and basic integration troubleshooting. Gather business requirements, translate them into Salesforce solutions, and communicate changes and best practices to users and stakeholders.
Requirements
Requires at least 3 years of Salesforce Administrator experience and a Salesforce Administrator Certification. Candidates should understand Salesforce core features and its data model; experience with automation, integrations and APIs, reporting, and data management is valued, with SQL proficiency preferred.
Skills
- Salesforce Administration
- Salesforce Reports And Dashboards
- Salesforce Flows
- Workflow Rules
- Data Management
- Data Quality
- Data Imports And Exports
- Salesforce Integrations
- APIs
- SQL
- Requirements Gathering
- Troubleshooting
- Change Management
- End-User Training
- Communication
- Stakeholder Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Data & Analytics
- Consulting
Keywords
- Salesforce
- Salesforce Administration
- Salesforce Reports
- Salesforce Dashboards
- Salesforce Flows
- Workflow Rules
- Approval Processes
- Validation Rules
- Record Types
- Page Layouts
- Profiles
- Permission Sets
- Roles
- Sharing Rules
- Salesforce Integrations
- APIs
- Data Imports
- Data Exports
- Data Deduplication
- Data Quality
- Data Hygiene
- Release Readiness
- Deployment
- SQL
- Requirements Gathering
- Change Management
- End-User Training
- Troubleshooting
- IT Services