Jobs in Canada

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Added 13 mins ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 13 mins ago
A
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus
Montreal, QC
- Full-time
…long du cycle de vie complet du produit (de la conception au support en…
Added 13 mins ago
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Intégrateur Capacités de Physique de Vol (PMO) / Integrator Flight Physics Capabilities (PMT)
Airbus
Montreal, QC
- Full-time
You will be part of the team responsible for providing expertise from the pre-development phase to in-service support, including by:
Added 28 mins ago
LG
Store Supervisor
Lotus Group
AB · Edmonton, AB
- Full-time
Respond to client complaints within 24 hours and ensure all front-of-house service and brand presentation standards are met or exceeded.
Added 28 mins ago
HA
Onboarding Specialist
HoneyBadger AI
Vancouver, BC
- Full-time
HoneyBadger AI is seeking a detail-oriented and customer-focused Onboarding Specialist to ensure new clients successfully adopt and derive value from HoneyBadger AI’s voice agent, Alice.…
Added 28 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Moose Jaw, SK
- Full-time
As a Technical Specialist, Project Management, you’ll support the delivery of a wide range of routine to moderately complex infrastructure projects. While growing your career in a…
Added 29 mins ago
TC
Recruitment Specialist
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Recruitment Specialist in the Human Resources department within Corporate Services. Reporting to the Manager, Employee Experience and…
Added 43 mins ago
CCC Intelligent Solutions Analyst
Equitable
Waterloo, ON
Seek to identify and support resolution of system related production problems quickly, to diminish the impact on productivity and service standards
Added 43 mins ago
SL
Sales and Service Assistant
Sun Life
Ottawa, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Support Account Executives and Service Specialist/Consultants
Added 58 mins ago
Trades Client Services Specialist
Okanagan College
Kelowna, BC
Please note this position will work at the Kelowna Airport at least one day per week
Added 58 mins ago
H
Specialist, Project Management and Planning (Major Projects)
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…$200,000 to $100 Million+ that facilitate the provision of quality client-centred service in accordance with the vision, mission, values and goals of the SHA. They ensure that departmental…
Added 1 hour ago
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Accounts Receivable Specialist
Aplin
Toronto, ON · Greater Toronto Area, Canada
- Contract
Location: Downtown Toronto, ON fully on-site, 5 days per week
Added 1 hour ago
R&
Corporate Legal Assistant
Ruby & Co.
Toronto, ON
- Full-time
Our client, a leading full-service law firm located in downtown Toronto, is seeking an experienced Corporate Legal Assistant to join their team.
Added 1 hour ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
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RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
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RQ11881 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
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Sales & Business Development Representative – Industrial Solutions
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
Focused on lead generation, sales development, customer service, client visit and order booking.
Added 2 hours ago
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HR Employment Documentation Specialist
The Portfolio Group
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Encourage and gather client feedback to support continuous improvement and enhance overall service quality.
Added 2 hours ago
RH
Information Technology Support Specialist
Robert Half
Toronto, ON · North York, ON
- $25 to $35 CAD / hour
- Contract
This is a part time role, 3 days a week (20-24 hours) and 2 days in office for our client located in North York, Ontario
Added 2 hours ago
Construction Manager - Heavy Mechanical equipment installation
Kiewit
Oakville, ON
Ganotec is seeking a Senior Project Delivery Specialist to support the pursuit, planning, and delivery of industrial, marine, and defence infrastructure projects involving heavy mechanical…
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Senior IT Infrastructure Specialist
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- Full-time
Focused on building positive, service-driven client relationships
Added 2 hours ago
CT
Retail Advisor - Part Time
Clutch Technologies Inc.
Mississauga, ON
- Part-time
As a Part-Time Retail Advisor (Inbound Field Specialist), you may be the only Clutch team member a customer ever meets in person. Our entire car-buying and selling journey happens online -…
Added 4 hours ago
JP
Spécialiste, Validation / Specialist, Validation
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Title: Spécialiste, Validation / Specialist, Validation
Added 6 hours ago
NB
Banking Advisor
National Bank of Canada
Mascouche, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 6 hours ago
I
Sales Specialist
iDoMeta
Quebec, QC
- Full-time
Role Description This full-time Sales Specialist role is a hybrid position based in Quebec, Canada, with a mix of on-site work and work-from-home flexibility. The Sales Specialist will…

Lotus Group

Store Supervisor

AB, Canada
Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 2+ years of sales experience is required.
Posting language: English
Posted: Nov 12, 2026

Original job description

Store Supervisor

Job Description:

Lotus Group is proud to partner with our valued client, Edmonton's top-rated wax bars, known for delivering friendly, fast, and professional full-body waxing services for all bodies. With three locations across the Edmonton area and a strong reputation built on exceptional client experiences, they are seeking a Store Supervisor to help lead their South Edmonton Location.

Reporting to the Owner, the Store Supervisor plays a key role in ensuring financial targets are met alongside smooth daily store operations. You will serve as the primary point of contact for the team, providing coaching, clear communication, and a positive example that reflects the company's core values of Respect, Openness, Consistency, Compassion, and Support. This is a high-volume environment with 30 to 45 clients walking through the door daily, you will need to thrive in that pace, not just survive it.

The ideal candidate is a critical thinker who takes full ownership of their store, treats it like it's their own, and is ahead of the next challenge. You are energetic, confident, and direct, comfortable enforcing policies and having difficult conversations. You are organized, detail-oriented, and solution-focused, with a genuine passion for sales, team development, and creating an exceptional client experience.

Key Responsibilities:

Take full ownership of the store as if it were your own, from retail presentation to daily operations, nothing slips through the cracks.
Drive year-over-year store growth by meeting or exceeding performance targets for rebooking, retention, membership sales, and product sales.
Review weekly sales reports and KPI benchmarks, providing ongoing coaching and feedback to support team performance.
Manage all incoming and outgoing inventory, coordinate with vendors, and ensure each treatment room is clean, stocked, and ready.
Maintain compliance with AHS, OHS, and internal health, safety, and hygiene standards across the store.
Oversee the company's client management system (Zenoti), including managing memberships, maintaining the client database, troubleshooting system issues, and optimizing daily bookings.
Ensure tips and product commissions are correctly assigned to team members.
Perform staff scheduling, track hours, manage vacation and leave requests, and submit timesheets and invoices for bookkeeping.
Coordinate the onboarding of new employees and oversee training programs to ensure performance milestones are met.
Administer performance management reviews, provide coaching and disciplinary actions in consultation with the HR Specialist, and hold regular staff meetings.
Respond to client complaints within 24 hours and ensure all front-of-house service and brand presentation standards are met or exceeded.
Support in-store marketing, promotional campaigns, and participation in networking and trade show events.
Step in to manage full store operations during the owner's absence.

Key Qualifications:

2+ years of sales experience is required.
Proven experience in a supervisory or team leadership role in retail, fitness, hospitality, or a similar high-volume, customer-facing environment.
Proficiency in Microsoft Excel is required, including the ability to create spreadsheets, use basic formulas, and read and interpret data.
Strong written communication skills, including professional grammar, spelling, punctuation, and email etiquette.
Exceptional organizational skills, attention to detail, and memory
A critical thinker who takes initiative and solves problems independently
Confident, direct, and assertive. Comfortable enforcing policies and having tough conversations when needed.
Ability to multitask in a fast-paced, high-volume environment with 30 to 45 daily clients and back-to-back appointments.
Comfortable with technology, including client management systems, scheduling software, Microsoft Office, and Google Drive.
Ability to reliably commute to Sherwood Park, AB T8A 5W9.
Valid driver's license is required.

The following experience is considered a strong asset:

Experience with Zenoti or similar client management and booking platforms.
Experience with inventory management and vendor coordination.
A genuine interest in the beauty and aesthetics industry and personal presentation.
Background in the fitness, wellness, or personal services industry.
Experience with payroll administration and staff scheduling.
Familiarity with Jazz HR or similar recruiting software.

Schedule & Working Conditions:

Full-time, permanent, in-store.
Tuesday to Saturday - 8am-4pm
Occasional trade shows, networking events, or marketing events may fall outside regular hours.

We thank all interested applicants. Please note that only those applicants who meet the qualifications and requirements will be contacted.

Lotus Group provides Elevated Search, Recruitment and Human Resource services across Canada. With established client and talent networks spanning coast to coast, we know that employees are the power that fuel excellent organizations. Lotus Group is dedicated to being Canada's most trusted provider of Elevated People Solutions.

For more information, visitwww.lotus-group.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead daily store operations, manage inventory and scheduling, and ensure health, safety, hygiene, and service standards are met. Drive sales and retention targets through KPI monitoring, staff coaching, client issue resolution, and support for marketing and promotional activities.

Requirements

Requires at least two years of sales experience and proven supervisory or team leadership experience in a customer-facing, high-volume environment. Candidates must be proficient in Excel, have strong communication and organizational skills, be comfortable with technology and difficult conversations, reliably commute to Sherwood Park, and hold a valid driver's license.

Skills

Sales
Team Leadership
Staff Coaching
Retail Operations
Inventory Management
Vendor Coordination
Performance Management
Staff Scheduling
Client Service
Microsoft Excel
Data Interpretation
Written Communication
Problem-Solving
Organization
Client Management Systems
Health And Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Sales Targets
Rebooking
Client Retention
Membership Sales
Product Sales
Key Performance Indicators
Inventory Management
Vendor Coordination
AHS Compliance
OHS Compliance
Health And Safety
Hygiene Standards
Zenoti
Client Management System
Booking Management
Microsoft Excel
Microsoft Office
Google Drive
Staff Scheduling
Timesheets
Payroll Administration
Employee Onboarding
Training Programs
Performance Reviews
Disciplinary Actions
Client Complaints
Front-Of-House Service
Marketing Campaigns
Waxing Services

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Jobs in Canada