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Added 9 mins ago
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Enterprise Architect
Sobeys
Stellarton, NS
- Full-time
Lead capability-based technology planning and roadmap development.
Added 9 mins ago
BS
Guidewire Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Position Overview: Seeking a strong Guidewire Applications Developer & Technical Lead to act as an SME for our client's Insurance programs.
Added 9 mins ago
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Product Operations Lead | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Participe au processus d’embauche du magasin, notamment au recrutement, à la sélection, aux recommandations liées à l’embauche, à l’orientation et l’intégration, et à la formation.
Added 9 mins ago
Lead, Cyber Security
Westerkirk
Calgary, AB
The Cybersecurity Lead is responsible for shaping and advancing De Havilland's cybersecurity program across enterprise IT and operational technology environments. This role combines…
Added 9 mins ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
…design, integrity, and evolution of the GCP environment and its integration with CAMH's broader on-premises and cloud…
Added 10 mins ago
JG
Gen AI Developer
J&M Group
Mississauga, ON
- Contract
Lead and enable development teams to effectively use GenAI tools and frameworks.
Added 10 mins ago
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Guest Experience Lead | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Participe au processus d’embauche du magasin, notamment au recrutement, à la sélection, aux recommandations liées à l’embauche, à l’orientation et l’intégration, et à la formation.
Added 10 mins ago
R
GitHub Enterprise & DevOps Administrator
Raise
Burnaby, BC
- Full-time
…Engineering team. In this role, you will collaborate closely with ’s Lead GitHub Administrator and the Cloud Centre of Excellence (CCoE) Lead to support and maintain the Enterprise GitHub…
Added 10 mins ago
PC
Project Controls Manager
PCL Construction
AB · Edmonton, AB
- Full-time
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 10 mins ago
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Lead Data Engineer
CGI
Halifax, NS
- Full-time
The Sr/Lead Data Engineer is someone who has the skills to lead the engineering team, including strong communication skills and ability to be self sufficient
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Senior DevSecOps and Application Security SME
Raise
Vancouver, BC
- Full-time
…Infrastructure as Code scanning. The role will support secure CI/CD integration, application onboarding, vulnerability management, security standards and reporting, software supply chain…
Added 39 mins ago
RM
Specialist, Culture & Inclusion Planning
Regional Municipality of Peel
Brampton, ON
- Other
In-depth understanding of and experience in determining the need for, the integration of, and the interpretation of analytical, statistical methods and tools in conducting program evaluation
Added 39 mins ago
Supervisor, Nursing
Bayshore
Calgary, AB
Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner
Added 39 mins ago
AC
Product Manager - SAP Release Manager
Air Canada
Toronto, ON
- Full-time
Air Canada seeks a highly motivated and experienced Product Manager (SAP Release Manager) to lead the end-to-end planning, governance, coordination, and execution of SAP releases. The role…
Added 39 mins ago
AI
Security Engineer
Apptoza Inc.
Calgary, AB
- Contract
WE’RE HIRING: CSP TOOLS TOWER LEAD / MICROSOFT DEFENDER SECURITY ENGINEER
Added 39 mins ago
DH
Lead, Cyber Security
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
The Cybersecurity Lead is responsible for shaping and advancing De Havilland's cybersecurity program across enterprise IT and operational technology environments. This role combines…
Added 55 mins ago
P&C Engineer
Hubbell Incorporated
Edmonton, AB
Lead intermediate-complexity projects independently, managing scope, schedule, coordination, communication, and other project management activities.
Added 55 mins ago
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Director of Engineering
Pivot + Edge
Ottawa, ON
- Full-time
Frequentis Canada is seeking a Director of Engineering to lead the software engineering function and shape its long-term direction. As a senior leader, you will establish the engineering…
Added 55 mins ago
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Satellite Electrical Systems Engineer
Scalian
Montreal, QC
- Full-time
Lead electrical integration sessions (harness fit‑check, harness continuity test, power‑up sequences) and support FSW interface verification.
Added 55 mins ago
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Associate Principal Engineer -- Infor M3 Customer Order Management Functional Solution Architect
Nagarro
Brampton, ON
- Full-time
Lead end-to-end solution design for Customer Order Management capabilities and related cross-functional processes.
Added 55 mins ago
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Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
- $165,000 to $180,000 CAD / year
- Full-time
…organizational capability across the portfolio. The role will also lead operational readiness for new properties and strengthen the connection between development decisions and long-term…
Added 55 mins ago
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Comptable/Accountant
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $80,000 to $95,000 CAD / year
- Full-time
…la collecte des données, la validation des hypothèses et l’intégration aux états financiers…
Added 55 mins ago
IG
Project Engineering
IMT Group
Ingersoll, ON
- $79,400 to $115,900 CAD / year
- Full-time
Elevate your expertise with IMT Precision! We are recruiting for Project Engineer – Manufacturing Integration to join our team and contribute to the delivery of essential manufacturing…
Added 55 mins ago
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ABAP Technical Architect
W3Global
Calgary, AB
- $60 to $70 CAD / hour
- Contract
Lead custom-code assessment and remediation for the S/4HANA upgrade while ensuring Clean Core principles are maintained.
Added 55 mins ago
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Director of Engineering
Frequentis
Ottawa, ON
- Full-time
Frequentis Canada is seeking a Director of Engineering to lead the software engineering function and shape its long-term direction. As a senior leader, you will establish the engineering…

Lotus IT Solutions

Senior UX Designer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

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Ref: RQ11744 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St., 5th Floor)

Posted Date: 2026-10-26

Location: Onsite – Toronto (222 Jarvis St., 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $95/hour

Overview

The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement. This role is focused on enabling Ontario businesses to access and manage services through consistent, intuitive, inclusive, and accessible digital experiences. The consultant will work across the full design lifecycle - from research and blueprinting through to prototyping, specification, and implementation support.

Key Responsibilities

Plan and lead user research, service design, interaction design, and design validation activities across enterprise platform capabilities and onboarded services
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations through contextual inquiry, stakeholder interviews, and usability testing
Develop personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction design specifications
Design consistent experiences across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery features
Facilitate co-design workshops, design reviews, and collaborative working sessions with multidisciplinary teams and ministry partners
Conduct usability and accessibility evaluations and translate findings into actionable design improvements
Apply enterprise design systems, reusable components, and consistent interaction patterns to deliver scalable solutions
Design responsive experiences optimized for desktop, tablet, and mobile devices
Maintain traceability between user needs, business requirements, and design decisions
Support developers and testers to ensure accurate and faithful implementation of approved designs
Contribute reusable patterns, standards, and components to the enterprise platform design system
Present research findings, design options, and recommendations to business and executive stakeholders

Must-Have Requirements

Demonstrated experience leading design for complex transactional digital services end-to-end
Experience developing journey maps, service blueprints, wireframes, prototypes, and detailed interaction specifications
Strong knowledge of AODA and applicable WCAG accessibility standards, with hands-on experience designing accessible services
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation
Experience translating user research findings into implementable, evidence-based designs
Experience designing account-based experiences including dashboards, forms, workflows, notifications, and document interactions
Experience applying enterprise design systems and reusable interaction patterns

Nice-to-Have Skills

Experience collaborating within multidisciplinary Agile teams including product managers, business analysts, architects, developers, and accessibility specialists
Experience designing responsive experiences across desktop, tablet, and mobile devices
Excellent visual, written, verbal, and facilitation skills with experience presenting to senior and executive stakeholders
Prior experience in Ontario Public Service or broader public sector digital service delivery

Work Environment

This is a fully onsite role, with the consultant expected to work 5 days per week at 222 Jarvis St., 5th Floor, Toronto. No security clearance is required. The role involves close collaboration with multidisciplinary Agile teams including product managers, business analysts, architects, developers, accessibility specialists, and ministry partners.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Lead user research and end-to-end service and interaction design for enterprise platform features and government services, producing artifacts such as journey maps, service blueprints, prototypes, and detailed specifications. Facilitate collaborative design activities, evaluate usability and accessibility, support implementation, and present findings and recommendations to stakeholders.

Requirements

The role requires demonstrated experience leading design for complex transactional digital services and creating research-informed design deliverables, including journey maps, blueprints, wireframes, prototypes, and interaction specifications. Candidates must have hands-on knowledge of AODA and WCAG accessibility standards, user research and usability testing experience, and experience designing account-based services and applying enterprise design systems.

Skills

User Research
Service Design
Interaction Design
Design Validation
Journey Mapping
Service Blueprinting
Wireframing
Prototyping
Information Architecture
Accessibility Design
AODA
WCAG
Usability Testing
Enterprise Design Systems
Responsive Design
Agile Collaboration

Visa sponsorship

Not detected in the job text

Keywords

User-Centred Design
Service Design
User Research
Contextual Inquiry
Stakeholder Interviews
Usability Testing
Design Validation
Personas
Journey Maps
Service Blueprints
Information Architecture
Wireframes
Prototypes
AODA
WCAG
Accessibility
Enterprise Design Systems
Reusable Components
Responsive Design
Account-Based Experiences
Dashboards
Forms
Workflows
Notifications
Document Interactions
Agile Teams
Co-Design Workshops
Government Digital Services
Ontario Public Service

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