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Added 4 mins ago
CO
Senior React Native Developer
Caspian One
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead the design, development, and implementation of complex mobile applications using React Native and TypeScript.
Added 4 mins ago
B
UX Designer – Senior (Figma, Canva)
Bevertec
Toronto, ON
- Contract
Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
Added 4 mins ago
S
Enterprise Architect – AI, Data & Cloud
Synechron
Mississauga, ON
- $180,000 to $200,000 CAD / year
- Full-time
…and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards,…
Added 1 hour ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
…Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move…
Added 1 hour ago
Stock Keyholder, FT
Under Armour
Ottawa, ON
As a Stock Keyholder, you're the go-to for keeping product moving and shelves stocked. You'll lead the charge on shipments, pricing, and stockroom standards - making sure everything's in…
Added 1 hour ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 3 hours ago
Z
Technical Consultant (Custom Software)
Zazz
Canada
- Full-time
Lead the technical conversation. Understand the client's real problem and recommend the right approach, whether mobile, web, integration, AI, custom build, or staff augmentation. Hold your…
Added 3 hours ago
AG
Mobile Maintenance Superintendent
Alamos Gold Inc.
Matachewan, ON
- Full-time
As Mobile Maintenance Superintendent, you will play a strategic leadership role in ensuring the safe, reliable, and efficient maintenance of Young-Davidson Mine's mobile equipment fleet.…
Added 4 hours ago
B
Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
Lead Talent Management including, coaching, career planning, performance management and developing direct reports to become high performing sales professionals, with an emphasis on the Win…
Added 4 hours ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Added 5 hours ago
FS
Quality Assurance Analyst
Frima Studio
Quebec, QC
- Full-time
Support the quality assurance lead, as needed, in project management;
Added 8 hours ago
CC
Planner, Mobile Maintenance
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
Added 8 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Ability to handle emergency situations in a calm and directed fashion, and lead teams in such situations as needed.
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The ideal candidate is highly mobile and willing to relocate to various division locations across the United States.
Added 11 hours ago
Director - Mobile Engineering, Wealth Technology
Scotiabank
Toronto, ON
This is a senior technology leadership role requiring strong hands-on understanding of modern mobile engineering, combined with the ability to lead engineering teams and partner effectively…
Added 12 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user research, wireframing, prototyping, and designing web and mobile applications. The ideal candidate will be proficient in Figma, Canvas, and similar design tools, with the ability to…
Added 12 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user research, wireframing, prototyping, and designing web and mobile applications. The ideal candidate will be proficient in Figma, Canvas, and similar design tools, with the ability to…
Added 12 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user research, wireframing, prototyping, and designing web and mobile applications. The ideal candidate will be proficient in Figma, Canvas, and similar design tools, with the ability to…
Added 12 hours ago
LI
Senior UX Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster,…
Added 12 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing,…
Added 12 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing,…
Added 12 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing,…
Added 12 hours ago
TC
Residential Community Support Workers (Kelowna - Casual Pool)
Taproot Community Support Services
Kelowna, BC
- Temporary
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 13 hours ago
BC
Technical Lead - Web/Mobile
BrainRidge Consulting
Toronto, ON
- Full-time
We are seeking a hands-on Frontend Application Architect / Technical Lead to design the solution, write code alongside the team, and lead a cross-functional squad of web and mobile…

Lotus IT Solutions

Senior UX Designer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

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Ref: RQ11744 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St., 5th Floor)

Posted Date: 2026-10-26

Location: Onsite – Toronto (222 Jarvis St., 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $95/hour

Overview

The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement. This role is focused on enabling Ontario businesses to access and manage services through consistent, intuitive, inclusive, and accessible digital experiences. The consultant will work across the full design lifecycle - from research and blueprinting through to prototyping, specification, and implementation support.

Key Responsibilities

Plan and lead user research, service design, interaction design, and design validation activities across enterprise platform capabilities and onboarded services
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations through contextual inquiry, stakeholder interviews, and usability testing
Develop personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction design specifications
Design consistent experiences across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery features
Facilitate co-design workshops, design reviews, and collaborative working sessions with multidisciplinary teams and ministry partners
Conduct usability and accessibility evaluations and translate findings into actionable design improvements
Apply enterprise design systems, reusable components, and consistent interaction patterns to deliver scalable solutions
Design responsive experiences optimized for desktop, tablet, and mobile devices
Maintain traceability between user needs, business requirements, and design decisions
Support developers and testers to ensure accurate and faithful implementation of approved designs
Contribute reusable patterns, standards, and components to the enterprise platform design system
Present research findings, design options, and recommendations to business and executive stakeholders

Must-Have Requirements

Demonstrated experience leading design for complex transactional digital services end-to-end
Experience developing journey maps, service blueprints, wireframes, prototypes, and detailed interaction specifications
Strong knowledge of AODA and applicable WCAG accessibility standards, with hands-on experience designing accessible services
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation
Experience translating user research findings into implementable, evidence-based designs
Experience designing account-based experiences including dashboards, forms, workflows, notifications, and document interactions
Experience applying enterprise design systems and reusable interaction patterns

Nice-to-Have Skills

Experience collaborating within multidisciplinary Agile teams including product managers, business analysts, architects, developers, and accessibility specialists
Experience designing responsive experiences across desktop, tablet, and mobile devices
Excellent visual, written, verbal, and facilitation skills with experience presenting to senior and executive stakeholders
Prior experience in Ontario Public Service or broader public sector digital service delivery

Work Environment

This is a fully onsite role, with the consultant expected to work 5 days per week at 222 Jarvis St., 5th Floor, Toronto. No security clearance is required. The role involves close collaboration with multidisciplinary Agile teams including product managers, business analysts, architects, developers, accessibility specialists, and ministry partners.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Lead user research and end-to-end service and interaction design for enterprise platform features and government services, producing artifacts such as journey maps, service blueprints, prototypes, and detailed specifications. Facilitate collaborative design activities, evaluate usability and accessibility, support implementation, and present findings and recommendations to stakeholders.

Requirements

The role requires demonstrated experience leading design for complex transactional digital services and creating research-informed design deliverables, including journey maps, blueprints, wireframes, prototypes, and interaction specifications. Candidates must have hands-on knowledge of AODA and WCAG accessibility standards, user research and usability testing experience, and experience designing account-based services and applying enterprise design systems.

Skills

User Research
Service Design
Interaction Design
Design Validation
Journey Mapping
Service Blueprinting
Wireframing
Prototyping
Information Architecture
Accessibility Design
AODA
WCAG
Usability Testing
Enterprise Design Systems
Responsive Design
Agile Collaboration

Visa sponsorship

Not detected in the job text

Keywords

User-Centred Design
Service Design
User Research
Contextual Inquiry
Stakeholder Interviews
Usability Testing
Design Validation
Personas
Journey Maps
Service Blueprints
Information Architecture
Wireframes
Prototypes
AODA
WCAG
Accessibility
Enterprise Design Systems
Reusable Components
Responsive Design
Account-Based Experiences
Dashboards
Forms
Workflows
Notifications
Document Interactions
Agile Teams
Co-Design Workshops
Government Digital Services
Ontario Public Service

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