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Added 18 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 18 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Verify all concept and systems level process steps of the Product Development process and Product Release process are followed.
Added 18 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 18 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 hour ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for strong systems thinking, taste, quality, experience, and being the voice of the…
Added 1 hour ago
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…
Added 2 hours ago
O
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
- $118,000 to $162,000 CAD / year
- Full-time
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…
Added 2 hours ago
O
Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for strong systems thinking, taste, quality, experience, and being the voice of the…
Added 3 hours ago
LI
Solutions Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite…
Added 3 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 3 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 3 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 3 hours ago
LI
Senior UX Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster,…
Added 3 hours ago
AI
Intermediate Mechanical Design Engineer
Aversan Inc.
Cambridge, ON
- $76,000 to $105,000 CAD / year
- Full-time
We are currently seeking a qualified Intermediate Mechanical Designer to join our team. The ideal candidate will have experience in designing mechanical systems and components, performing…
Added 3 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will…
Added 3 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will…
Added 3 hours ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will…
Added 4 hours ago
IC
Service Designer
Infotek Consulting Inc.
Toronto, ON
- $80 to $95 CAD / hour
- Contract
We are seeking a Senior Service Designer to lead user-centred design initiatives for enterprise platforms and government services. This role focuses on creating consistent, intuitive,…
Added 4 hours ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Added 6 hours ago
NF
Tool Designer (Term 6 Months)
New Flyer
Winnipeg, MB
- Temporary
We are seeking a skilled Tool Designer to support the development and production of bus structures. In this role, you will design and develop tooling solutions that ensure the fit, form,…
Added 6 hours ago
PT
System Designer - AV
Paladin Technologies
Vancouver, BC
- Full-time
…conferencing, audio processing, video distribution, control systems and other AV…
Added 6 hours ago
BE
CFX Senior Artist (Houdini) - Feature Animation Marketing
Bardel Entertainment
Vancouver, BC
- $1,800 to $2,300 CAD / week
- Full-time
Proficiency in Houdini for character effects, including cloth, hair, fur, and muscle systems.
Added 6 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 6 hours ago
UI
Architectural Technologist
Urbis Infill Homes
AB · Edmonton, AB
- Full-time
- Review and coordinate structural components including layouts for electrical and HVAC systems.
Added 6 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…

Lotus IT Solutions

Senior UX Designer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

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Ref: RQ11744 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St., 5th Floor)

Posted Date: 2026-10-26

Location: Onsite – Toronto (222 Jarvis St., 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $95/hour

Overview

The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement. This role is focused on enabling Ontario businesses to access and manage services through consistent, intuitive, inclusive, and accessible digital experiences. The consultant will work across the full design lifecycle - from research and blueprinting through to prototyping, specification, and implementation support.

Key Responsibilities

Plan and lead user research, service design, interaction design, and design validation activities across enterprise platform capabilities and onboarded services
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations through contextual inquiry, stakeholder interviews, and usability testing
Develop personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction design specifications
Design consistent experiences across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery features
Facilitate co-design workshops, design reviews, and collaborative working sessions with multidisciplinary teams and ministry partners
Conduct usability and accessibility evaluations and translate findings into actionable design improvements
Apply enterprise design systems, reusable components, and consistent interaction patterns to deliver scalable solutions
Design responsive experiences optimized for desktop, tablet, and mobile devices
Maintain traceability between user needs, business requirements, and design decisions
Support developers and testers to ensure accurate and faithful implementation of approved designs
Contribute reusable patterns, standards, and components to the enterprise platform design system
Present research findings, design options, and recommendations to business and executive stakeholders

Must-Have Requirements

Demonstrated experience leading design for complex transactional digital services end-to-end
Experience developing journey maps, service blueprints, wireframes, prototypes, and detailed interaction specifications
Strong knowledge of AODA and applicable WCAG accessibility standards, with hands-on experience designing accessible services
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation
Experience translating user research findings into implementable, evidence-based designs
Experience designing account-based experiences including dashboards, forms, workflows, notifications, and document interactions
Experience applying enterprise design systems and reusable interaction patterns

Nice-to-Have Skills

Experience collaborating within multidisciplinary Agile teams including product managers, business analysts, architects, developers, and accessibility specialists
Experience designing responsive experiences across desktop, tablet, and mobile devices
Excellent visual, written, verbal, and facilitation skills with experience presenting to senior and executive stakeholders
Prior experience in Ontario Public Service or broader public sector digital service delivery

Work Environment

This is a fully onsite role, with the consultant expected to work 5 days per week at 222 Jarvis St., 5th Floor, Toronto. No security clearance is required. The role involves close collaboration with multidisciplinary Agile teams including product managers, business analysts, architects, developers, accessibility specialists, and ministry partners.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Lead user research and end-to-end service and interaction design for enterprise platform features and government services, producing artifacts such as journey maps, service blueprints, prototypes, and detailed specifications. Facilitate collaborative design activities, evaluate usability and accessibility, support implementation, and present findings and recommendations to stakeholders.

Requirements

The role requires demonstrated experience leading design for complex transactional digital services and creating research-informed design deliverables, including journey maps, blueprints, wireframes, prototypes, and interaction specifications. Candidates must have hands-on knowledge of AODA and WCAG accessibility standards, user research and usability testing experience, and experience designing account-based services and applying enterprise design systems.

Skills

User Research
Service Design
Interaction Design
Design Validation
Journey Mapping
Service Blueprinting
Wireframing
Prototyping
Information Architecture
Accessibility Design
AODA
WCAG
Usability Testing
Enterprise Design Systems
Responsive Design
Agile Collaboration

Visa sponsorship

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Keywords

User-Centred Design
Service Design
User Research
Contextual Inquiry
Stakeholder Interviews
Usability Testing
Design Validation
Personas
Journey Maps
Service Blueprints
Information Architecture
Wireframes
Prototypes
AODA
WCAG
Accessibility
Enterprise Design Systems
Reusable Components
Responsive Design
Account-Based Experiences
Dashboards
Forms
Workflows
Notifications
Document Interactions
Agile Teams
Co-Design Workshops
Government Digital Services
Ontario Public Service

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