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Software Developer - CRM - Intermediate

  • Toronto, ON, Canada
  • Greater Toronto Area, Canada, Canada

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Original job description

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Ref: RQ11823 Contract – 5 Months (Extension Possible) Onsite – Toronto (Ministry of Public and Business Service Delivery and Procurement)

Posted Date: 2026-10-27

Location: Onsite – Toronto (Ministry of Public and Business Service Delivery and Procurement)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-03-31 *

Rate: $77/hour

Overview

Lotus is seeking an Intermediate Software Developer – CRM to support the Enterprise Financial Services Division within the Ministry of Public and Business Service Delivery and Procurement. In this fully onsite role, the successful consultant will be responsible for translating technical systems specifications into working, tested CRM applications using Oracle Siebel, contributing to development, configuration, integration, and testing activities across a complex enterprise environment.

Key Responsibilities

  • Translate technical systems specifications into working, tested Oracle Siebel CRM applications
  • Develop detailed programming specifications, write and/or generate code, and compile data-driven programs
  • Perform unit testing, maintenance, and debugging of Siebel applications
  • Configure and develop solutions using Siebel Tools Software and Siebel Web Templates
  • Develop and test integrations between Siebel and Adobe AEM, J2EE, and related technologies
  • Utilize Siebel Open UI specific classes and methods for front-end customization
  • Develop and test reports using OBIEE and PowerBI, applying HTML5, CSS, jQuery, and JavaScript
  • Apply Open UI concepts including PM, PR, Manifest Files, and Mapping Files
  • Resolve and troubleshoot technical problems arising during software operation and use
  • Collaborate with functional and technical teams throughout the Software Development Life Cycle
  • Elicit and document requirements from diverse business area stakeholders and subject matter experts
  • Conduct design walkthrough sessions with project teams and provide post-implementation support

Must-Have Requirements

  • Oracle Siebel CRM testing experience is mandatory
  • 5+ years of experience with Siebel technical configuration, development, and integration
  • 3+ years of development and testing experience integrating Siebel with Adobe AEM, J2EE, and related technologies
  • Experience with Siebel IP18 or later versions with a focus on configuring, developing, and testing
  • Experience with Siebel Tools Software and editing Siebel Web Templates
  • Experience using Siebel Open UI specific classes and methods
  • Experience in HTML5, Cascading Style Sheets, jQuery, and JavaScript
  • Experience in OBIEE and PowerBI report development and testing
  • Working knowledge of Open UI concepts - PM, PR, Manifest Files, and Mapping Files
  • Strong written and verbal communication skills with the ability to present new ideas and solutions
  • Demonstrated ability to work effectively within large functional and technical teams
  • Proven analytical and systematic problem-solving skills with the ability to work under pressure and meet aggressive timelines

Nice-to-Have Skills

  • Experience with Siebel Test Automation
  • Experience with Siebel modules such as Public Sector CRM, Contracts, Lead Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService
  • Experience with Transfer Payments in a public sector context
  • Prior OPS or public sector experience
  • Knowledge and experience with programming Internet-ready applications
  • Knowledge and experience with rapid application development (RAD) methodologies
  • Experience with middleware and gateways
  • Knowledge and understanding of AODA and related regulations and standards

Work Environment

This is a fully onsite position (5 days per week) at an OPS office location. The resource is expected to work standard hours of 8:00 AM – 5:00 PM, Monday to Friday, excluding lunch breaks. No security clearance is required for this role.

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  • Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
More about this job

Responsibilities

Develop, configure, integrate, test, maintain, and debug Oracle Siebel CRM applications, including integrations with Adobe AEM and J2EE and reports using OBIEE and Power BI. Collaborate with business and technical stakeholders to document requirements, conduct design walkthroughs, troubleshoot issues, and provide post-implementation support.

Requirements

Requires at least five years of Siebel technical configuration, development, and integration experience, including mandatory Siebel CRM testing, plus at least three years integrating and testing Siebel with Adobe AEM, J2EE, and related technologies. Candidates must have experience with Siebel IP18 or later, Siebel Tools and Open UI, web technologies, and OBIEE and Power BI reporting, along with strong communication and problem-solving skills.

Skills

  • Oracle Siebel CRM
  • Siebel Configuration and Development
  • Siebel Integration
  • Siebel Testing
  • Siebel Tools
  • Siebel Web Templates
  • Siebel Open UI
  • Adobe AEM
  • J2EE
  • HTML5
  • CSS
  • jQuery
  • JavaScript
  • OBIEE
  • Power BI
  • Requirements Elicitation

Visa sponsorship

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Categories

  • Software
  • Technology
  • Government & Public Sector
  • Data & Analytics

Keywords

  • Oracle Siebel CRM
  • Siebel IP18
  • Siebel Tools
  • Siebel Web Templates
  • Siebel Open UI
  • Adobe AEM
  • J2EE
  • HTML5
  • CSS
  • jQuery
  • JavaScript
  • OBIEE
  • Power BI
  • CRM Testing
  • Software Development
  • Technical Configuration
  • Systems Integration
  • Unit Testing
  • Debugging
  • Reports
  • Requirements Elicitation
  • Public Sector
  • OPS
  • Transfer Payments
  • Siebel Test Automation
  • Middleware
  • Rapid Application Development
  • AODA
  • Public Sector CRM

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