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Added 11 mins ago
MD
Senior Manager of Policy and Regulation-State Prog Admin Supv Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
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- Full-time
…by providing benefits, support resources, and training and development…
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- $70,000 to $90,000 CAD / year
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Lotus IT Solutions

Solutions Designer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

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Ref: RQ11309 Contract – 8 Months (Extension Possible) Onsite – Toronto (Enterprise Financial Services Division)

Posted Date: 2026-10-26

Location: Onsite – Toronto (Enterprise Financial Services Division)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-03-31 *

Rate: $97/hour

Overview

The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite engagement. In this role, you will lead the design of hosting technology solutions aligned with client service specifications, standards, and best practices. You will play a central role in translating complex business requirements into functional designs, application flows, and high-fidelity prototypes using Oracle Siebel CRM and Adobe AEM technologies.

Key Responsibilities

Design end-to-end technology solutions based on client business requirements, OPS policies, standards, and cost models
Develop business design documents, functional and non-functional requirements, and functional design documents
Create high-level application flows and detailed process flows that map business steps to software solutions
Develop application screen mock-ups, screen flows, wireframes, and high-fidelity prototypes using tools such as Figma or Adobe XD
Conduct user research and usability testing; develop user personas and user journey maps to inform design decisions
Analyze user feedback and design solutions to address identified issues and pain points, incorporating WCAG/AODA accessibility standards
Develop and maintain business architecture artefacts, use cases (business and system), and business rules documentation
Document test strategies, scenarios, and plans for User Acceptance Testing (UAT); create quality assurance plans and write test cases
Develop application view visibility and CRUD (Create, Read, Update, Delete) matrices
Participate in change management activities and apply Rational Unified Process (RUP) methodology
Assess performance and capacity of existing systems and provide recommendations for improvement or replacement
Collaborate with functional and technical teams to bridge client business requirements and deliver effective solutions

Must-Have Requirements

7+ years of experience designing solutions using Oracle Siebel CRM or Adobe AEM technologies
7+ years of hands-on experience with Siebel and Adobe AEM solution implementation
Demonstrated experience developing business design documents, functional design documents, and functional and non-functional requirements
Demonstrated experience developing high-level application flows to support business requirements
Demonstrated experience creating and updating business architecture artefacts
Experience designing solutions with user experience and accessibility standards (WCAG/AODA)
Experience creating wireframes and high-fidelity mockups using UI prototyping tools such as Figma or Adobe XD
Demonstrated experience developing use cases, identifying and documenting business rules, and creating business requirement documents
Demonstrated experience with change management methodologies and Rational Unified Process (RUP)
Demonstrated experience documenting UAT test strategies, scenarios, and plans
Strong analytical, problem-solving, and decision-making skills with excellent written and verbal communication

Nice-to-Have Skills

Experience working with Oracle Policy Automation (OPA) / Oracle Intelligent Advisor (OIA)
Experience with the Public Sector Transfer Payment (Grant) Model
Experience ensuring corporate QA standards are followed and maintained

Work Environment

This is a fully onsite position, requiring five days per week at the client's OPS office location. Standard working hours are Monday to Friday, 8:00 AM – 5:00 PM (excluding lunch), totalling 7.25 hours per calendar day. No security clearance is required for this engagement. The role involves close collaboration with both functional and technical teams in a structured project environment.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Design end-to-end solutions that translate business requirements into functional designs, application flows, architecture artefacts, and prototypes using Siebel CRM and Adobe AEM. Support usability and accessibility, testing, change management, and system performance assessment while collaborating with functional and technical teams.

Requirements

Requires at least seven years of experience designing and implementing solutions with Oracle Siebel CRM or Adobe AEM, along with experience producing design documents, requirements, application flows, and business architecture artefacts. Candidates must also have experience with accessibility standards, prototyping tools, use cases and business rules, RUP and change management, and UAT planning.

Skills

Oracle Siebel CRM
Adobe AEM
Solution Design
Business Requirements Analysis
Business Architecture
Application Flow Design
User Experience Design
WCAG/AODA Accessibility
Wireframing and Prototyping
Figma
Adobe XD
Use Case Development
Business Rules Documentation
Rational Unified Process (RUP)
User Acceptance Testing (UAT)

Visa sponsorship

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Keywords

Oracle Siebel CRM
Adobe AEM
Oracle Intelligent Advisor (OIA)
Figma
Adobe XD
WCAG
AODA
Rational Unified Process (RUP)
User Acceptance Testing (UAT)
Quality Assurance
Business Design Documents
Functional Design Documents
Functional Requirements
Non-Functional Requirements
Business Architecture
Application Flows
Process Flows
Wireframes
High-Fidelity Prototypes
User Research
Usability Testing
User Personas
User Journey Maps
Business Rules
CRUD Matrices
Change Management
Performance and Capacity Assessment
Enterprise Financial Services

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