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Added 8 mins ago
BU
Instructor ADST 5P75 Winter D11 Burlington
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
2. Registered Behaviour Analyst in Ontario (applicants may also have a Board Certified Behavior Analyst (BCBA©) or Board Certified Behavior Analyst-Doctoral (BCBA-D™) designation).
Added 8 mins ago
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Senior Tax Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Senior Tax Analyst, Global Taxation will be an integral member of the GMT team, with primary responsibility for preparing data, calculations, filings and reporting. Reporting to the…
Added 8 mins ago
R
Finance Analyst
RTX
Midland, ON
- Full-time
The Program Cost Controls Finance Team is seeking a Finance Analyst to support the Program Cost Controls Manager, with a primary focus on preparing, analyzing, and monitoring Estimates at…
Added 38 mins ago
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Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
Added 38 mins ago
OC
Junior Analyst, Retail Sales & Replenishment
Options Consulting Solutions
Brampton, ON
- Full-time
Our client, a leading distributor, is looking for a Junior Analyst to join team supporting one of Canada's largest retail customers.
Added 38 mins ago
MM
Sales & Inventory Analyst – Walmart & McKesson
M.C.P. McCaughey Consumer Products Management Inc.
Burlington, ON
- Full-time
We are seeking a commercially minded analyst with hands-on experience turning Walmart sales and inventory data into actionable business recommendations. You will identify where sales are…
Added 38 mins ago
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Pricing Analyst
Sandvik
Surrey, BC · Sudbury, ON · Val-d'Or, QC · Lively
- Full-time
Currently, we have an opening for a Pricing Analyst. At Sandvik, the Pricing Analyst is responsible for providing day-to-day pricing administration and master data support for Parts &…
Added 38 mins ago
QR
Analyste - Chaîne approvisionnement
Quincaillerie Richelieu
Montreal, QC
- Full-time
Added 38 mins ago
QR
Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu
Montreal, QC
- Full-time
Richelieu Hardware is seeking a Sales Pricing Management and Data Analysis Analyst to join its Corporate Team at the Head Office in Saint-Laurent, Quebec.
Added 38 mins ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu
Montreal, QC
- Full-time
Richelieu Hardware is looking to fill a permanent full-time position for a Sales Pricing & Data Analytics Analyst at our offices located in Saint-Laurent, Quebec.
Added 54 mins ago
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Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
…that create value across the organization. As a Procurement Analyst, you'll support in-depth financial, procurement, and data analysis while working closely with procurement partners,…
Added 2 hours ago
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Business Analyst
Stantec
Edmonton, AB
- Full-time
Experience as a Business Analyst in a large organization
Added 2 hours ago
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Desktop Support Analyst
Stantec
Saskatoon, SK
- Full-time
Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across…
Added 3 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 3 hours ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Actual placement within the compensation range
Added 4 hours ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 5 hours ago
O
Sr. Director, Product Management, AI Product Strategy
OpenText
Waterloo, ON
- Temporary
Shape OpenText's point of view on AI - representing the company at industry events, client forums, and analyst briefings - including Gartner, Forrester, and major client advisory boards -…
Added 5 hours ago
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Consulting Manager-Scrum Master, Life Sciences w/ Manufacturing exp. Consulting
Cognizant
Halifax, NS
- Full-time
Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role in pharmaceutical manufacturing or a GMP-regulated life-sciences setting.
Added 6 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
…professional services company, consultancy or investment bank; as an analyst in a debt or special situations funds. An understanding of debt markets, banking, loan agreements and other…
Added 6 hours ago
RB
Financing Specialist
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
Chartered Professional Accounting designation (CPA) or Chartered Financial Analyst (CFA)
Added 8 hours ago
PS
Accounting Support Analyst
PBS Systems
Calgary, AB
- Full-time
…to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by…
Added 8 hours ago
A
People & Culture - Senior Analyst/Analyst, Workforce Engineering
Aritzia
Vancouver, BC
- Full-time
…an incredible employee and client experience. As the Senior Analyst / Analyst, Workforce Engineering, you will support in driving the continuous improvement of the retail labour model by…
Added 8 hours ago
RB
Network Operations Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Network Operations Analyst is responsible for monitoring and supporting RBC's global network environment on a 24/7/365 basis while leveraging artificial intelligence capabilities and…
Added 8 hours ago
LD
Program Financial Analyst
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Senior Manager, Program Finance the Program Finance Analyst will analyze, plan and understand the company’s financial position, support baseline planning and actual cost…
Added 8 hours ago
AC
Principal Investments Winter Analyst - Winter 2027
Agentis Capital Advisors
Toronto, ON
- Full-time
Incredible opportunities for career growth, including analyst track

Lotus IT Solutions

Sr. Business Analyst - Training and Change Management

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Ref: RQ11735 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St, 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview

The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders, program areas, subject-matter experts, and project leads to assess current training practices and support the transition to a new training and operating model. The successful consultant will combine senior business analysis, facilitation, training development, communications, and change-management expertise to turn complex stakeholder input into a practical and sustainable path forward.

Key Responsibilities

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users across organizational boundaries.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information, build consensus, and produce actionable outcomes.
Document and analyse current-state training practices, processes, workflows, roles, tools, pain points, gaps, and business requirements.
Synthesize large volumes of ambiguous or high-volume information into clear findings, practical options, and recommendations for project and executive leadership.
Define future-state training processes and support ministries in transitioning from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain high-quality training materials including user guides, facilitator guides, reference documents, process maps, job aids, FAQs, and standard operating procedures.
Ensure all training and operational content aligns with organizational standards, approved processes, accessibility requirements, and audience needs.
Deliver instructor-led and virtual training, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, troubleshoot adoption issues, monitor adoption progress, and refine training content and delivery methods based on feedback.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and implementation recommendations for leadership.
Manage competing priorities independently with limited direction and produce polished deliverables within established timelines.

Must-Have Requirements

Demonstrated experience leading business analysis, organizational change, training development, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions that produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, process maps, job aids, FAQs, and standard operating procedures.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Ability to translate complex processes, policies, and technical information into clear, concise, user-friendly content for diverse audiences.
Experience preparing executive summaries, briefing materials, presentations, status updates, and implementation reporting.

Nice-to-Have Skills

Experience working within the Ontario Public Service (OPS) or broader Ontario government environment.
Familiarity with shared platforms, reusable capabilities, or enterprise digital transformation initiatives.
Experience working in Agile or hybrid delivery teams and supporting backlog refinement and testing activities.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office. No security clearance is required. The consultant will work closely with cross-ministry teams and project leads in a collaborative environment supporting a large-scale operational transformation initiative.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Assess current training practices and stakeholder needs, then define future-state processes and support the transition to a new training and operating model. Develop and deliver training and change-management materials and activities, monitor adoption, and prepare implementation updates and recommendations for leadership.

Requirements

Requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including facilitation, current-state analysis, impact assessment, and transition planning. Candidates must be able to create and deliver audience-appropriate training, translate complex information into clear content, and prepare executive and implementation reporting.

Skills

Business Analysis
Change Management
Training Development
Workshop Facilitation
Stakeholder Engagement
Current-State Analysis
Future-State Process Design
Impact Assessment
Transition Planning
Implementation Roadmapping
Training Material Development
Instructor-Led Training
Virtual Training
Executive Reporting
Knowledge Transfer
Agile Delivery

Visa sponsorship

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Keywords

Ontario Public Service
Public Sector
Business Analysis
Organizational Change
Training Development
Training Curriculum
Stakeholder Engagement
Workshop Facilitation
Current-State Analysis
Future-State Processes
Business Requirements
Impact Assessment
Change Adoption
Transition Plans
Implementation Roadmaps
Risk Mitigation
Accessibility
Standard Operating Procedures
Job Aids
Train-The-Trainer
Knowledge Transfer
Executive Briefings
Agile
Hybrid Delivery
Backlog Refinement
Testing
Digital Transformation

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