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Added 16 mins ago
RS
Data Analyst III
Ryder System, Inc.
Halifax, NS
- Full-time
The Data Analyst III role is to deliver a final business solution to the operations team through a Power Bi experience. The Data Analyst's technical skills will be put to the test as they…
Added 46 mins ago
FC
Analyste d'affaires Finance
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- Full-time
…Cosmétique, des Dispositifs Médicaux et des Technologies de l’Information et des Communications. Nous travaillons de concert avec nos clients afin d’offrir un service sur mesure qui répond…
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Added 1 hour ago
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Perform business analyses of functional requirements to identify information, procedures, and decision flows.
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Added 2 hours ago
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Associate Product Manager (Accounting)
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- $90,000 to $120,000 CAD / year
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2-4 years of experience as an Associate Product Manager, Product Analyst, Business Systems Analyst, or in a technical solutions/implementation role within a B2B SaaS environment.
Added 2 hours ago
LI
Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders,…
Added 2 hours ago
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Business Analyst - Data Mapping
PwC Canada
Montreal, QC
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Added 2 hours ago
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Business Analyst Supervisor - Systems Analysis Unit Supervisor
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…are currently seeking candidates with a strong background in Information Technology (IT) business analysis, exceptional technical abilities, and excellent interpersonal skills for our…
Added 3 hours ago
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Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
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…bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of…
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Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
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Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
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SAP Analyst
York Catholic District School Board
Aurora, ON
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Bachelor’s degree in Information Technology, Computer Science, or a related field.
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Sr. Maximo Resource
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Vancouver, BC
- $115,000 to $125,000 CAD / year
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This is an exciting opportunity for an experienced Business analyst with IBM Maximo expertise to join a large asset-intensive organization undergoing a technology transformation.
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Director of Information Technology
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Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior…
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Director of Information Technology, Full-Time
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Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior…
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Technical Support Analyst - L3
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Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
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Panasonic Canada Inc. is currently looking to hire for the position of Technical Support Analyst L3.
Added 3 hours ago
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Epic Caboodle System Administrator / Realm Analyst
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Bachelor's degree in Computer Science, Information Technology, Data Engineering, or a related field, or equivalent professional experience.
Added 3 hours ago
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Director of Product & Strategy, CXM Flex
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The Corporate Senior Financial Analyst communicates with all members of the business planning team, Financial Services and corporate senior operational staff. In addition to gathering and…
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Senior Application Security Analyst
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- $140,000 to $175,000 CAD / year
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Application Security Analyst based in Canada.
Added 3 hours ago
CO
Application & Integration Technical Analyst
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Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
V
Analyst II, IT
Vale
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We are currently seeking an Analyst II, IT Business Applications, Canada and International to join our Information Technology team in Sudbury, Ontario.
Added 3 hours ago
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Lotus IT Solutions

Sr. Business Analyst - Training and Change Management

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Ref: RQ11735 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St, 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview

The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders, program areas, subject-matter experts, and project leads to assess current training practices and support the transition to a new training and operating model. The successful consultant will combine senior business analysis, facilitation, training development, communications, and change-management expertise to turn complex stakeholder input into a practical and sustainable path forward.

Key Responsibilities

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users across organizational boundaries.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information, build consensus, and produce actionable outcomes.
Document and analyse current-state training practices, processes, workflows, roles, tools, pain points, gaps, and business requirements.
Synthesize large volumes of ambiguous or high-volume information into clear findings, practical options, and recommendations for project and executive leadership.
Define future-state training processes and support ministries in transitioning from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain high-quality training materials including user guides, facilitator guides, reference documents, process maps, job aids, FAQs, and standard operating procedures.
Ensure all training and operational content aligns with organizational standards, approved processes, accessibility requirements, and audience needs.
Deliver instructor-led and virtual training, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, troubleshoot adoption issues, monitor adoption progress, and refine training content and delivery methods based on feedback.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and implementation recommendations for leadership.
Manage competing priorities independently with limited direction and produce polished deliverables within established timelines.

Must-Have Requirements

Demonstrated experience leading business analysis, organizational change, training development, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions that produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, process maps, job aids, FAQs, and standard operating procedures.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Ability to translate complex processes, policies, and technical information into clear, concise, user-friendly content for diverse audiences.
Experience preparing executive summaries, briefing materials, presentations, status updates, and implementation reporting.

Nice-to-Have Skills

Experience working within the Ontario Public Service (OPS) or broader Ontario government environment.
Familiarity with shared platforms, reusable capabilities, or enterprise digital transformation initiatives.
Experience working in Agile or hybrid delivery teams and supporting backlog refinement and testing activities.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office. No security clearance is required. The consultant will work closely with cross-ministry teams and project leads in a collaborative environment supporting a large-scale operational transformation initiative.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Assess current training practices and stakeholder needs, then define future-state processes and support the transition to a new training and operating model. Develop and deliver training and change-management materials and activities, monitor adoption, and prepare implementation updates and recommendations for leadership.

Requirements

Requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including facilitation, current-state analysis, impact assessment, and transition planning. Candidates must be able to create and deliver audience-appropriate training, translate complex information into clear content, and prepare executive and implementation reporting.

Skills

Business Analysis
Change Management
Training Development
Workshop Facilitation
Stakeholder Engagement
Current-State Analysis
Future-State Process Design
Impact Assessment
Transition Planning
Implementation Roadmapping
Training Material Development
Instructor-Led Training
Virtual Training
Executive Reporting
Knowledge Transfer
Agile Delivery

Visa sponsorship

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Keywords

Ontario Public Service
Public Sector
Business Analysis
Organizational Change
Training Development
Training Curriculum
Stakeholder Engagement
Workshop Facilitation
Current-State Analysis
Future-State Processes
Business Requirements
Impact Assessment
Change Adoption
Transition Plans
Implementation Roadmaps
Risk Mitigation
Accessibility
Standard Operating Procedures
Job Aids
Train-The-Trainer
Knowledge Transfer
Executive Briefings
Agile
Hybrid Delivery
Backlog Refinement
Testing
Digital Transformation

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