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Added 54 mins ago
M
RQ11656 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Sr Quality Assurance(QA) Analyst, is responsible for overseeing and managing the quality assurance (QA) processes for both manual and automated testing efforts. This role involves leading a…
Added 1 hour ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
…requirements, confirming design meets end user needs, data migration analyst, support for QA (testing phases) and end user knowledge transfer and system deployment…
Added 2 hours ago
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Conversation Bot Engineer - Dialogflow CX
Quantiphi
Toronto, ON
- $140,000 to $150,000 CAD / year
- Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 2 hours ago
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IT Quality Analyst/Tester/SEBT Specialist - ITS3
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- Full-time
…less complex and of a smaller scope than those led by more senior Quality Assurance Analyst/Testing Lead (ITS4 and ITS5). The QA staff at this level require more direction, coaching, and…
Added 2 hours ago
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Senior Functional Analyst - Cross-Functional Data Integration
Maarut
Montréal-Est, QC · Montreal /Quebec, Quebec
- Contract
The client is looking for a senior functional analyst (8+
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Test Analyst
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Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
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Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Senior Business Analyst – Finance Transformation (Oracle)
Added 3 hours ago
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Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- Full-time
This role provides senior-level HRIS support, solutions and coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives.
Added 3 hours ago
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Senior Platform Support Analyst with data cloud
Maarut
Toronto, ON
- Contract
Data Spaces, data ingestion, and integration flows.
Added 3 hours ago
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Information Security Analyst, Intermediate
Brainhunter Systems Ltd
Toronto, ON
- Contract
Role Title: Information Security Analyst, Intermediate (5-7 years)
Added 5 hours ago
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Senior Financial Analyst - 12 month contract
Vaco by Highspring
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Role: The Senior Financial Analyst will play a key role in supporting the company’s financial reporting, technical accounting, and business decision-making processes. This role requires…
Added 7 hours ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 8 hours ago
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Clinical Informatician
Alberta Health Services
Edmonton, AB
- Temporary
Project lead, SMORE CT/ Senior Trainer, or Pharmacy Applications Analyst/App Lead or Connect Care Implementation Lead with demonstrated ability to promote the change process and interface…
Added 11 hours ago
M
RQ11734 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 12 hours ago
RH
Data Engineer
Robert Half
North Vancouver, BC
- $40 to $60 CAD / hour
- Contract
Our client is seeking a Senior Business Analyst / Data Engineer to support operational reporting, analytics, and business process improvements within a complex ERP environment. This is an…
Added 13 hours ago
M
RQ11731 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
clear future-state requirements. The Senior Business Analyst elicits, analyzes,
Added 15 hours ago
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Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 15 hours ago
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Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development…
Added 15 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Prepare decisions, presentations, options analyses, and recommendations for senior stakeholders and executive audiences
Added 15 hours ago
LI
Business Analyst - Senior
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Business Analyst with expertise in training development,…
Added 15 hours ago
LI
Senior Business Analyst
Lotus IT Solutions
Toronto, ON
- Contract
Prepare decisions, presentations, reports, options analyses, and recommendations for senior stakeholders.
Added 15 hours ago
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Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
The Analyst, Accounts Payable & T&E Continuous Improvement, is a strategic role responsible for proactively driving end-to-end process transformation and operational excellence within…
Added 16 hours ago
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Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
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Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements.
Added 16 hours ago
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Sr. Maximo Resource
Swim Recruiting
Vancouver, BC
- $115,000 to $125,000 CAD / year
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Long term opportunity for an experienced Technical Business Analyst supporting the modernization and transformation of a major Asset Management Platform.
Added 16 hours ago
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Director of Information Technology
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
…you’ll report to the Chief Operating Officer and work alongside senior leaders across three provinces to make our technology secure, connected and easy to use. You’ll lead the work that…

Lotus IT Solutions

Sr. Business Analyst - Training and Change Management

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Ref: RQ11735 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St, 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview

The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders, program areas, subject-matter experts, and project leads to assess current training practices and support the transition to a new training and operating model. The successful consultant will combine senior business analysis, facilitation, training development, communications, and change-management expertise to turn complex stakeholder input into a practical and sustainable path forward.

Key Responsibilities

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users across organizational boundaries.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information, build consensus, and produce actionable outcomes.
Document and analyse current-state training practices, processes, workflows, roles, tools, pain points, gaps, and business requirements.
Synthesize large volumes of ambiguous or high-volume information into clear findings, practical options, and recommendations for project and executive leadership.
Define future-state training processes and support ministries in transitioning from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain high-quality training materials including user guides, facilitator guides, reference documents, process maps, job aids, FAQs, and standard operating procedures.
Ensure all training and operational content aligns with organizational standards, approved processes, accessibility requirements, and audience needs.
Deliver instructor-led and virtual training, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, troubleshoot adoption issues, monitor adoption progress, and refine training content and delivery methods based on feedback.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and implementation recommendations for leadership.
Manage competing priorities independently with limited direction and produce polished deliverables within established timelines.

Must-Have Requirements

Demonstrated experience leading business analysis, organizational change, training development, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions that produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, process maps, job aids, FAQs, and standard operating procedures.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Ability to translate complex processes, policies, and technical information into clear, concise, user-friendly content for diverse audiences.
Experience preparing executive summaries, briefing materials, presentations, status updates, and implementation reporting.

Nice-to-Have Skills

Experience working within the Ontario Public Service (OPS) or broader Ontario government environment.
Familiarity with shared platforms, reusable capabilities, or enterprise digital transformation initiatives.
Experience working in Agile or hybrid delivery teams and supporting backlog refinement and testing activities.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office. No security clearance is required. The consultant will work closely with cross-ministry teams and project leads in a collaborative environment supporting a large-scale operational transformation initiative.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Assess current training practices and stakeholder needs, then define future-state processes and support the transition to a new training and operating model. Develop and deliver training and change-management materials and activities, monitor adoption, and prepare implementation updates and recommendations for leadership.

Requirements

Requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including facilitation, current-state analysis, impact assessment, and transition planning. Candidates must be able to create and deliver audience-appropriate training, translate complex information into clear content, and prepare executive and implementation reporting.

Skills

Business Analysis
Change Management
Training Development
Workshop Facilitation
Stakeholder Engagement
Current-State Analysis
Future-State Process Design
Impact Assessment
Transition Planning
Implementation Roadmapping
Training Material Development
Instructor-Led Training
Virtual Training
Executive Reporting
Knowledge Transfer
Agile Delivery

Visa sponsorship

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Keywords

Ontario Public Service
Public Sector
Business Analysis
Organizational Change
Training Development
Training Curriculum
Stakeholder Engagement
Workshop Facilitation
Current-State Analysis
Future-State Processes
Business Requirements
Impact Assessment
Change Adoption
Transition Plans
Implementation Roadmaps
Risk Mitigation
Accessibility
Standard Operating Procedures
Job Aids
Train-The-Trainer
Knowledge Transfer
Executive Briefings
Agile
Hybrid Delivery
Backlog Refinement
Testing
Digital Transformation

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