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Added 14 mins ago
S
Specialty Training Program, Registered Nurse, Neonatal Intensive Care Unit (NICU) - BC Women's Hospital and Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 14 mins ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Kentville, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 14 mins ago
CC
Senior Operating Officer, Northeast Corridor and Site Lead
Canadian College of Health Leaders - Northwestern Ontario Chapter
Fort McMurray, AB
- Full-time
Showcase your leadership skills at AHS, where we strive to foster an environment where patients, clients, and staff feel safe, healthy, valued and supported.
Added 14 mins ago
L
Retail Store Manager - Stone Road
Lovisa
Guelph, ON
- Full-time
Drive sales targets through effective team leadership and strategic planning
Added 29 mins ago
W
(CAN) Chef d’équipe Stocking 3
Walmart
Pointe-Claire, QC
- Full-time
Assists in the leadership of the overnight stocking teams and department processes, respond to problems and inquiries and develop associates through teaching and training.
Added 44 mins ago
TU
Finance and Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC…
Added 1 hour ago
AH
Occupational Therapist II - Rehabilitation Oncology
Alberta Health Services
Grande Prairie, AB
- Part-time
…and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II, you will…
Added 1 hour ago
AH
Speech Pathologist II
Alberta Health Services
Tofield, AB
- Part-time
…families, healthcare professionals and other partners. Your leadership and interpersonal skills will aid you in supervising students and providing clinical guidance to other staff as…
Added 1 hour ago
AH
Physiotherapist II
Alberta Health Services
Spirit River, AB
- Full-time
…independently and as part of an interdisciplinary team, providing leadership to other healthcare professionals. You will make day-to-day clinical decisions regarding patient and family…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Demonstrated effective communication skills when dealing with staff, managers, and physicians. Skilled at paying close attention to detail. Ability to maintain strict…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 1 hour ago
GE
Asian Chef
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…for preparing a multitude of hot and cold meals for sale and service to all customers of the Casino. This includes both internal and external customers alike during a prescribed shift. The…
Added 1 hour ago
AH
Speech Pathologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…families, healthcare professionals and other partners. Your leadership and interpersonal skills will aid you in supervising students and providing clinical guidance to other staff as…
Added 1 hour ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 1 hour ago
AH
Speech Pathologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…families, healthcare professionals and other partners. Your leadership and interpersonal skills will aid you in supervising students and providing clinical guidance to other staff as…
Added 1 hour ago
GE
Buffet Cook - PM
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…cooking skills, and must understand how to use a variety of food service equipment, including knives, pots and pans, wok, ovens and grills, fryers, steamers food processors and slicers.…
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
Added 1 hour ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
Previous leadership experience in acute care and/or rural healthcare settings is an asset. Experience leading quality improvement, patient safety, operational excellence, or service…
Added 1 hour ago
AH
Supervisor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…committed to providing nutritious, healthy, high-quality meal service to patients, staff, visitors, and the community. This Regular Full-Time position will work within a supervisory team to…
Added 1 hour ago
AH
Occupational Therapist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…and other allied health clinical services within a program or service area. You will provide supervision to students and team members as assigned. You will work both independently and as…
Added 1 hour ago
AH
Registered Nurse - Palliative and End of Life Care
Alberta Health Services
Stony Plain, AB
- Temporary
…team, the Registered Nurse is responsible for participating in staff development and mentoring student clinical experiences. This position is designated to support Palliative/End of Life…
Added 1 hour ago
PC
Relief Manager
Pacific Cove Properties
Penticton, BC
- Part-time
…to doing whatever it takes to deliver exceptional customer service, please apply…
Added 2 hours ago
G
Camp Facility Manager
GoodWork.ca
Big Trout Lake, ON
- Full-time
Ability to coordinate vacation time and time away from the camp with other on-site staff to ensure operational coverage.
Added 2 hours ago
KG
Property Manager (Oakville)
Kipling Group
Toronto, ON
- Full-time
Since 2007, Kipling Group has been one of Canada’s largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the company manages a…

Lotus IT Solutions

Sr. Business Analyst - Training and Change Management

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Ref: RQ11735 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St, 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview

The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders, program areas, subject-matter experts, and project leads to assess current training practices and support the transition to a new training and operating model. The successful consultant will combine senior business analysis, facilitation, training development, communications, and change-management expertise to turn complex stakeholder input into a practical and sustainable path forward.

Key Responsibilities

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users across organizational boundaries.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information, build consensus, and produce actionable outcomes.
Document and analyse current-state training practices, processes, workflows, roles, tools, pain points, gaps, and business requirements.
Synthesize large volumes of ambiguous or high-volume information into clear findings, practical options, and recommendations for project and executive leadership.
Define future-state training processes and support ministries in transitioning from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain high-quality training materials including user guides, facilitator guides, reference documents, process maps, job aids, FAQs, and standard operating procedures.
Ensure all training and operational content aligns with organizational standards, approved processes, accessibility requirements, and audience needs.
Deliver instructor-led and virtual training, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, troubleshoot adoption issues, monitor adoption progress, and refine training content and delivery methods based on feedback.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and implementation recommendations for leadership.
Manage competing priorities independently with limited direction and produce polished deliverables within established timelines.

Must-Have Requirements

Demonstrated experience leading business analysis, organizational change, training development, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions that produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, process maps, job aids, FAQs, and standard operating procedures.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Ability to translate complex processes, policies, and technical information into clear, concise, user-friendly content for diverse audiences.
Experience preparing executive summaries, briefing materials, presentations, status updates, and implementation reporting.

Nice-to-Have Skills

Experience working within the Ontario Public Service (OPS) or broader Ontario government environment.
Familiarity with shared platforms, reusable capabilities, or enterprise digital transformation initiatives.
Experience working in Agile or hybrid delivery teams and supporting backlog refinement and testing activities.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office. No security clearance is required. The consultant will work closely with cross-ministry teams and project leads in a collaborative environment supporting a large-scale operational transformation initiative.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Assess current training practices and stakeholder needs, then define future-state processes and support the transition to a new training and operating model. Develop and deliver training and change-management materials and activities, monitor adoption, and prepare implementation updates and recommendations for leadership.

Requirements

Requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including facilitation, current-state analysis, impact assessment, and transition planning. Candidates must be able to create and deliver audience-appropriate training, translate complex information into clear content, and prepare executive and implementation reporting.

Skills

Business Analysis
Change Management
Training Development
Workshop Facilitation
Stakeholder Engagement
Current-State Analysis
Future-State Process Design
Impact Assessment
Transition Planning
Implementation Roadmapping
Training Material Development
Instructor-Led Training
Virtual Training
Executive Reporting
Knowledge Transfer
Agile Delivery

Visa sponsorship

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Keywords

Ontario Public Service
Public Sector
Business Analysis
Organizational Change
Training Development
Training Curriculum
Stakeholder Engagement
Workshop Facilitation
Current-State Analysis
Future-State Processes
Business Requirements
Impact Assessment
Change Adoption
Transition Plans
Implementation Roadmaps
Risk Mitigation
Accessibility
Standard Operating Procedures
Job Aids
Train-The-Trainer
Knowledge Transfer
Executive Briefings
Agile
Hybrid Delivery
Backlog Refinement
Testing
Digital Transformation

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