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Added 4 hours ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
The Senior Business Systems Analyst will plan, manage, and lead system requirements from initial business need through design, development, testing, implementation, and validation.
Added 4 hours ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time
The Senior Business Systems Analyst will plan, manage, and lead system requirements from initial business need through design, development, testing, implementation, and validation.
Added 12 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 23 hours ago
C
SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build…
Added 2 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 3 days ago
C
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
Develop backend services and the interfaces that expose them, from data processing through to user-facing views.
Added 4 days ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
We are looking for a Senior Business Systems Analyst who can bridge business needs and technology solutions while bringing strong systems-analysis capability, technical curiosity, and…
Added 4 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 5 days ago
L
Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
The Sr Analyst PMO improves organizational performance and achieves portfolio goals by developing and executing end-to-end project management processes, reporting, governance, and project…
Added 5 days ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
Added 5 days ago
A
Sr. SAP FI-CO Configuration Analyst : Toronto ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
Must have SAP FI-CO analyst experience for a minimum of 7 years · Must have recent experience Sets and Hierarchies development
Added 6 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 7 days ago
ZS
Sr. SAP FI-CO Configuration Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Must have SAP FI-CO analyst experience for a minimum of 7 years · Must have recent experience Sets and Hierarchies development
Added 8 days ago
T
Sap Finance Control Consultant
Tekshapers
Toronto, ON
- Full-time
Must have SAP FI-CO analyst experience for a minimum of 7 years · Must have recent experience Sets and Hierarchies development
Added 10 days ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…demand/volume/ delivery time changes, issue resolution, sharing end-user feedback, follow up on backorders,…
Added 11 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 11 days ago
M
RQ11656 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Sr Quality Assurance(QA) Analyst, is responsible for overseeing and managing the quality assurance (QA) processes for both manual and automated testing efforts. This role involves leading a…
Added 11 days ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- Full-time
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
Added 11 days ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
Added 11 days ago
LI
Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office
Added 11 days ago
RT
Sr. Business Analyst
Russell Tobin
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Experience developing process models, use cases, user stories, acceptance criteria, business rules, data requirements, and traceability matrices.
Added 11 days ago
ML
Sourcing Buyer
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
The Maple Leaf Foods (MLF) Procurement team is responsible for the Strategic Sourcing of goods and services across the organization. The team is focused on generating value for the…
Added 11 days ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…demand/volume/ delivery time changes, issue resolution, sharing end-user feedback, follow up on backorders,…
Added 11 days ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 12 days ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge and experience in six key…

Lotus IT Solutions

Sr. Business Analyst - Training and Change Management

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Ref: RQ11735 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St, 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview

The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders, program areas, subject-matter experts, and project leads to assess current training practices and support the transition to a new training and operating model. The successful consultant will combine senior business analysis, facilitation, training development, communications, and change-management expertise to turn complex stakeholder input into a practical and sustainable path forward.

Key Responsibilities

Build trusted working relationships with ministry partners, subject-matter experts, project teams, leaders, and end users across organizational boundaries.
Plan and facilitate workshops, discovery sessions, interviews, meetings, and working groups to gather information, build consensus, and produce actionable outcomes.
Document and analyse current-state training practices, processes, workflows, roles, tools, pain points, gaps, and business requirements.
Synthesize large volumes of ambiguous or high-volume information into clear findings, practical options, and recommendations for project and executive leadership.
Define future-state training processes and support ministries in transitioning from current practices to the new training and operating model.
Develop transition plans, implementation roadmaps, stakeholder-impact assessments, change-adoption strategies, mitigation measures, and progress indicators.
Create and maintain high-quality training materials including user guides, facilitator guides, reference documents, process maps, job aids, FAQs, and standard operating procedures.
Ensure all training and operational content aligns with organizational standards, approved processes, accessibility requirements, and audience needs.
Deliver instructor-led and virtual training, coaching, knowledge-transfer activities, and train-the-trainer sessions to ministry stakeholders and end users.
Provide post-implementation support, troubleshoot adoption issues, monitor adoption progress, and refine training content and delivery methods based on feedback.
Prepare executive summaries, briefing notes, presentations, status reports, risk updates, and implementation recommendations for leadership.
Manage competing priorities independently with limited direction and produce polished deliverables within established timelines.

Must-Have Requirements

Demonstrated experience leading business analysis, organizational change, training development, or transformation activities across multiple ministries, programs, or complex stakeholder groups.
Experience engaging executives, managers, subject-matter experts, operational staff, and end users to understand current practices, challenges, business needs, and readiness for change.
Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions that produce actionable outcomes.
Experience documenting and analysing current-state training processes, workflows, roles, pain points, gaps, and dependencies.
Experience assessing business impacts, stakeholder impacts, risks, dependencies, readiness, and barriers to adoption.
Experience developing future-state processes, transition plans, implementation roadmaps, change strategies, adoption measures, and mitigation approaches.
Experience creating training curricula, presentation materials, facilitator guides, user guides, process maps, job aids, FAQs, and standard operating procedures.
Experience delivering instructor-led or virtual training, demonstrations, knowledge-transfer sessions, coaching, and train-the-trainer activities.
Ability to translate complex processes, policies, and technical information into clear, concise, user-friendly content for diverse audiences.
Experience preparing executive summaries, briefing materials, presentations, status updates, and implementation reporting.

Nice-to-Have Skills

Experience working within the Ontario Public Service (OPS) or broader Ontario government environment.
Familiarity with shared platforms, reusable capabilities, or enterprise digital transformation initiatives.
Experience working in Agile or hybrid delivery teams and supporting backlog refinement and testing activities.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, with five days per week required in the office. No security clearance is required. The consultant will work closely with cross-ministry teams and project leads in a collaborative environment supporting a large-scale operational transformation initiative.

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Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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More about this job

Responsibilities

Assess current training practices and stakeholder needs, then define future-state processes and support the transition to a new training and operating model. Develop and deliver training and change-management materials and activities, monitor adoption, and prepare implementation updates and recommendations for leadership.

Requirements

Requires experience leading business analysis, change, training, or transformation work across complex stakeholder groups, including facilitation, current-state analysis, impact assessment, and transition planning. Candidates must be able to create and deliver audience-appropriate training, translate complex information into clear content, and prepare executive and implementation reporting.

Skills

Business Analysis
Change Management
Training Development
Workshop Facilitation
Stakeholder Engagement
Current-State Analysis
Future-State Process Design
Impact Assessment
Transition Planning
Implementation Roadmapping
Training Material Development
Instructor-Led Training
Virtual Training
Executive Reporting
Knowledge Transfer
Agile Delivery

Visa sponsorship

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Keywords

Ontario Public Service
Public Sector
Business Analysis
Organizational Change
Training Development
Training Curriculum
Stakeholder Engagement
Workshop Facilitation
Current-State Analysis
Future-State Processes
Business Requirements
Impact Assessment
Change Adoption
Transition Plans
Implementation Roadmaps
Risk Mitigation
Accessibility
Standard Operating Procedures
Job Aids
Train-The-Trainer
Knowledge Transfer
Executive Briefings
Agile
Hybrid Delivery
Backlog Refinement
Testing
Digital Transformation

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Jobs in Canada