Training Specialist Senior
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
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Ref: RQ11732 Contract – 11 Months (Extension Possible) Onsite – Toronto (21 College St)
Posted Date: 2026-10-20
Location: Onsite – Toronto (21 College St)
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-10-05 *
Rate: $66/hour
Overview
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Training Specialist to support the Justice Video Network (JVN) program. The successful consultant will lead the planning, design, development, and delivery of training programs and materials for JVN audio-visual and videoconferencing technologies. This is a fully onsite role based in Toronto, working directly with end-users across the justice sector.
Key Responsibilities
This is a fully onsite position, five days per week, located at 21 College Street, Toronto. The role operates within a structured project environment with regular collaboration through 1:1 meetings, team meetings, and shared documentation on SharePoint. A CRJMC security clearance is required for this engagement. No travel expenses are provided beyond the primary work location.
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Ref: RQ11732 Contract – 11 Months (Extension Possible) Onsite – Toronto (21 College St)
Posted Date: 2026-10-20
Location: Onsite – Toronto (21 College St)
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-10-05 *
Rate: $66/hour
Overview
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Training Specialist to support the Justice Video Network (JVN) program. The successful consultant will lead the planning, design, development, and delivery of training programs and materials for JVN audio-visual and videoconferencing technologies. This is a fully onsite role based in Toronto, working directly with end-users across the justice sector.
Key Responsibilities
- Coordinate and provide leadership for the planning, design, development, delivery, evaluation, and ongoing support of training programs for Justice Video Network (JVN) technologies
- Deliver in-person and virtual training sessions to JVN end-users, including both group and individual formats
- Develop and maintain training materials including e-learning modules (using Adobe Captivate), user manuals, quick reference guides, and associated communication products
- Assist with the development of graphic user interface designs and coordinate user acceptance test cases and testing activities
- Conduct training needs assessments and tailor training delivery methods based on the needs of various user groups
- Apply adult education principles including learning needs assessment, program design, and development strategies
- Ensure all training materials and e-learning modules comply with AODA accessibility requirements
- Prepare and deliver reports and training-related communications to stakeholders
- Facilitate discussions and encourage active participation across diverse learner audiences
- Collaborate with project managers and team members through 1:1 meetings, team meetings, and documentation on SharePoint
- Minimum 5 years of hands-on experience with audio and videoconferencing technology, including hardware (cameras, displays, microphones, audio amplification, input/output connectors, touch panel controllers) and software platforms
- Minimum 10 years of adult training experience, including in-person and remote delivery for groups and individuals
- Demonstrated experience designing, developing, and delivering training programs including e-learning interactive modules
- Proficiency with Adobe Captivate for e-learning module development
- Strong writing skills with demonstrated ability to create clear, professional training materials, user manuals, and documentation
- Experience with scenario-based and practical teaching methodologies using real-world use cases
- Ability to translate complex technical concepts into plain, accessible language for diverse audiences
- Familiarity with AODA requirements for interactive e-learning and written manuals
- Proficiency with software applications including word processing, spreadsheets, presentation tools, and web-based facilitation platforms
- Security clearance at the CRJMC level (or ability to obtain)
- 5+ years of public sector or Ontario government experience
- Experience reviewing control system graphic user interfaces based on business requirements
- Experience with business analysis and supporting user acceptance testing activities
This is a fully onsite position, five days per week, located at 21 College Street, Toronto. The role operates within a structured project environment with regular collaboration through 1:1 meetings, team meetings, and shared documentation on SharePoint. A CRJMC security clearance is required for this engagement. No travel expenses are provided beyond the primary work location.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
More about this job
Responsibilities
Lead the planning, design, development, delivery, evaluation, and ongoing support of training for Justice Video Network technologies, including in-person and virtual sessions. Create accessible training materials and e-learning modules, support interface design and user acceptance testing, assess learner needs, and communicate with stakeholders and project teams.
Requirements
Requires at least 10 years of adult training experience and five years of hands-on audio and videoconferencing technology experience, along with proficiency in Adobe Captivate and experience developing interactive e-learning. Candidates must have strong technical writing and communication skills, knowledge of AODA accessibility requirements, and CRJMC clearance or the ability to obtain it; public-sector experience is preferred.
Skills
- Adult Training
- Audio and Videoconferencing Technology
- Training Program Design
- Training Delivery
- E-Learning Development
- Adobe Captivate
- Training Needs Assessment
- AODA Accessibility
- Technical Writing
- Scenario-Based Teaching
- Plain-Language Communication
- User Acceptance Testing
- Graphic User Interface Review
- SharePoint
- Stakeholder Communication
- CRJMC Security Clearance
Visa sponsorship
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Categories
- Education
- Technology
- Government & Public Sector
- Management & Leadership
Keywords
- Justice Video Network
- Audio-Visual Technology
- Videoconferencing
- Cameras
- Displays
- Microphones
- Audio Amplification
- Input/Output Connectors
- Touch Panel Controllers
- Adobe Captivate
- E-Learning Modules
- Adult Education
- Training Needs Assessment
- AODA
- Accessibility
- User Manuals
- Quick Reference Guides
- Scenario-Based Learning
- Graphic User Interfaces
- User Acceptance Testing
- SharePoint
- Public Sector
- Ontario Public Service
- CRJMC Security Clearance
- Web-Based Facilitation