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Lotus IT Solutions

UX Designer

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Posting language
English
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Original job description

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Ref: RQ11617 Contract – 6 Months (Extension Possible) Onsite – Toronto

Posted Date: 2026-10-23

Location: Onsite – Toronto

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-05-06 *

Rate: $63/hour

Overview

The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Junior UX Designer to join their team on a fully onsite engagement in Toronto. The successful candidate will design intuitive, user-centered digital interfaces across a range of government products and platforms. This role involves end-to-end UX work - from user research and discovery through to wireframing, prototyping, and usability testing.

Key Responsibilities

  • Create effective, user-friendly, and visually appealing interfaces for web and mobile applications
  • Design the overall functionality of digital products to ensure a seamless user experience, iterating based on user-testing results
  • Design user interfaces for various projects including digital displays, publications, media, and other creative materials
  • Apply a user-centered design approach to rapidly test and iterate on designs
  • Conceive and conduct user research, interviews, and surveys, and translate findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes
  • Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
  • Manage end-to-end user research processes from participant recruiting through to synthesis
  • Facilitate the client's product vision by researching, conceiving, sketching, and prototyping experiences optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant, scalable solutions
  • Make strategic design and user-experience decisions related to core and new functions and features
  • Gather and incorporate user feedback to configure and improve existing interfaces
  • Collaborate closely with developers, QA specialists, and business stakeholders to achieve common project goals

Must-Have Requirements

  • Demonstrated experience creating GUI designs based on user interaction and performance
  • Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications
  • Proven ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
  • Experience managing end-to-end user research from recruiting to synthesis
  • Proficiency with design and prototyping tools, including Figma and Canva
  • Thorough understanding of the limitations and appropriate use of web development technologies
  • Experience conceiving and conducting user research, interviews, and surveys, translating them into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes
  • Ability to work with the Ontario Design System
  • Knowledge of the Ontario Digital Service Standard

Nice-to-Have Skills

  • Knowledge of accessibility testing practices
  • Proficiency in designing with accessibility in mind, meeting WCAG 2.1 AA requirements
  • Experience with complex design challenges, particularly involving legacy systems and nuanced stakeholder or approval relationships
  • Prior experience in the Ontario Public Service (OPS) or broader public sector

Work Environment

This is a fully onsite role, 5 days per week, based in Toronto. The engagement runs approximately 6 months with one possible extension term. No security clearance is required. The role involves collaboration with cross-functional teams including developers, QA specialists, and business stakeholders, working across different organizational levels.

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  • Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
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Responsibilities

Design and improve user-centered interfaces for government web and mobile products, carrying work from research and discovery through wireframes, prototypes, and usability testing. Lead research and design workshops, incorporate user feedback, and collaborate with developers, QA specialists, and business stakeholders.

Requirements

The role requires experience designing web and mobile interfaces, leading UX projects and workshops, and managing end-to-end user research. Candidates must be proficient with Figma and Canva, understand web technology limitations, and be able to work with the Ontario Design System; public-sector experience is required in the posting.

Skills

  • UX Design
  • User Research
  • User Interviews
  • Surveys
  • Usability Testing
  • Wireframing
  • Prototyping
  • Figma
  • Canva
  • User-Centered Design
  • GUI Design
  • Web and Mobile Design
  • Accessibility Testing
  • WCAG 2.1 AA
  • Ontario Design System
  • Stakeholder Workshops

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Categories

  • Art & Design
  • Technology
  • Government & Public Sector
  • Creative & Media

Keywords

  • UX Design
  • User Experience
  • User Interface Design
  • GUI Design
  • User-Centered Design
  • User Research
  • Participant Recruitment
  • User Interviews
  • Surveys
  • Usability Testing
  • Sitemaps
  • User Flows
  • Customer Journey Maps
  • Wireframes
  • Mockups
  • Prototypes
  • Figma
  • Canva
  • Web Applications
  • Mobile Applications
  • Ontario Design System
  • Ontario Digital Service Standard
  • Accessibility
  • WCAG 2.1 AA
  • Legacy Systems
  • Stakeholder Workshops
  • Public Sector
  • Ontario Public Service
  • Agile Iteration

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