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Lotus IT Solutions

UX Designer

  • Toronto, ON, Canada

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Job details

Job type
Contract
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English
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Original job description

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Ref: RQ11618 Contract – 6 Months (Extension Possible) Onsite – Toronto

Posted Date: 2026-10-22

Location: Onsite – Toronto

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-05-06 *

Rate: $63/hour

Overview

The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Junior UX Designer to join their team on a fully onsite basis. In this role, the successful consultant will design intuitive, user-centered digital interfaces for a variety of government products and services. You will lead UX research initiatives, facilitate design workshops, and collaborate closely with cross-functional teams to deliver high-quality user experiences across web and mobile platforms.

Key Responsibilities

  • Create effective, user-friendly, and visually appealing interfaces for web and mobile applications
  • Design the overall functionality of digital products to ensure a great user experience, iterating based on user-testing feedback
  • Design user interfaces for various projects including digital displays, publications, and other creative materials
  • Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
  • Conceive and conduct end-to-end user research, including recruiting, interviews, and surveys, through to synthesis
  • Translate research findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes
  • Design and deliver wireframes, user stories, and prototypes optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant, scalable solutions
  • Make strategic design and user experience decisions related to core and new features and functions
  • Gather user feedback to configure and improve existing interfaces
  • Collaborate effectively with developers, QA specialists, and business stakeholders to achieve project goals

Must-Have Requirements

  • Relevant experience creating GUI designs based on user interaction and performance
  • Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications
  • Demonstrated ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
  • Experience managing end-to-end user research from recruiting through to synthesis
  • Proficiency with design and prototyping tools, including Figma and Canva
  • Thorough understanding of the limitations and appropriate use of web development technologies
  • Ability to work with the Ontario Design System
  • Knowledge of the Digital Service Standard

Nice-to-Have Skills

  • Knowledge of accessibility testing methodologies
  • Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements
  • Experience with complex design challenges, particularly involving legacy systems and nuanced stakeholder or approval relationships
  • Prior experience working in the Ontario Public Service (OPS) or broader public sector

Work Environment

This is a fully onsite role, with 5 days per week required at the client's location. The position operates within a collaborative, cross-functional team environment working alongside developers, QA specialists, and business stakeholders. No security clearance is required for this engagement.

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  • Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
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Responsibilities

Design and improve user-centered interfaces and digital experiences for government web and mobile products, using research, testing, wireframes, user flows, and prototypes. Lead UX research and design workshops, and collaborate with developers, QA specialists, stakeholders, and business users to deliver effective solutions.

Requirements

Candidates need experience designing web and mobile interfaces and leading UX projects, workshops, and end-to-end user research. Proficiency with Figma and Canva, understanding of web technology limitations, and ability to work with the Ontario Design System are required; public-sector experience is also required.

Skills

  • User Experience Design
  • User Interface Design
  • User Research
  • Figma
  • Canva
  • Prototyping
  • Wireframing
  • Workshop Facilitation
  • Stakeholder Alignment
  • Accessibility Design
  • WCAG 2.1 AA
  • Ontario Design System
  • Digital Service Standard
  • Web and Mobile Design
  • User Testing
  • Customer Journey Mapping

Visa sponsorship

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Categories

  • Art & Design
  • Technology
  • Government & Public Sector
  • Creative & Media

Keywords

  • User Experience Design
  • User Interface Design
  • User Research
  • Figma
  • Canva
  • Ontario Design System
  • Digital Service Standard
  • WCAG 2.1 AA
  • Accessibility Testing
  • Web Applications
  • Mobile Applications
  • GUI Design
  • Wireframes
  • User Flows
  • Sitemaps
  • Customer Journey Maps
  • Mockups
  • Prototypes
  • User Stories
  • User Testing
  • Design Workshops
  • Stakeholder Alignment
  • Legacy Systems
  • Public Sector
  • Ontario Public Service
  • Cross-Functional Collaboration

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