UX Designer
- Toronto, ON, Canada
Contract
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Original job description
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Ref: RQ11539 Contract – 12 Months (Extension Possible) Onsite – Toronto
Posted Date: 2026-10-27
Location: Onsite – Toronto
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-10-01 *
Rate: $95/hour
Overview
The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior UX Designer to join their team on a full-time onsite engagement in Toronto. In this role, the successful consultant will lead user experience design initiatives across digital products and platforms, working closely with cross-functional teams to deliver intuitive, accessible, and visually compelling interfaces that meet real user needs.
Key Responsibilities
This is a fully onsite position, requiring 5 days per week in-office in Toronto. The role is embedded within the Government Services Integration Cluster and involves close collaboration with cross-functional teams across different organizational levels. No security clearance is required. Candidates must include a portfolio of their design work - either uploaded directly or linked within their resume - as applications without a portfolio will not be considered.
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Ref: RQ11539 Contract – 12 Months (Extension Possible) Onsite – Toronto
Posted Date: 2026-10-27
Location: Onsite – Toronto
Public Sector Experience: Required – OPS / Public Sector
Contract End Date: 2027-10-01 *
Rate: $95/hour
Overview
The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior UX Designer to join their team on a full-time onsite engagement in Toronto. In this role, the successful consultant will lead user experience design initiatives across digital products and platforms, working closely with cross-functional teams to deliver intuitive, accessible, and visually compelling interfaces that meet real user needs.
Key Responsibilities
- Create effective, user-friendly, and visually appealing interfaces for web and mobile applications
- Design the overall functionality of digital products to ensure a great user experience, iterating based on user-testing results
- Design user interfaces for various projects including digital displays, publications, and other creative materials
- Take a user-centered design approach, rapidly testing and iterating on designs throughout the product lifecycle
- Conceive and conduct user research, interviews, and surveys, translating findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes
- Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users
- Manage end-to-end user research processes from participant recruiting through to synthesis and insight delivery
- Design and deliver wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant, scalable solutions
- Make strategic design and user-experience decisions related to both core and new product functions and features
- Gather and incorporate user feedback to configure and improve existing interfaces
- Collaborate effectively with developers, QA specialists, and business stakeholders to achieve shared project goals
- Demonstrated experience creating GUI designs based on user interaction and performance
- Proven experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications
- Ability to define and lead UX projects, design workshops, and stakeholder alignment sessions
- Experience managing end-to-end user research from recruiting to synthesis
- Proficiency with design and prototyping tools, including Figma and Canva
- Thorough understanding of the limitations and appropriate use of web development technologies
- Experience designing online programs with an emphasis on the emotional aspects of human experience
- Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces
- Demonstrated effectiveness working closely with cross-functional teams including developers, QA specialists, and business stakeholders
- Portfolio of UX/design work required - must be uploaded or linked on resume
- Prior OPS or public sector experience
- Experience working with the Ontario Design System and Ontario Service Design standards
- Knowledge of accessibility testing and digital service standards
- Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements
- Experience with complex design challenges involving legacy systems and nuanced stakeholder or approval relationships
- Hands-on experience with UI/UX activities including wireframing, surveys, questionnaires, consultation, and research
This is a fully onsite position, requiring 5 days per week in-office in Toronto. The role is embedded within the Government Services Integration Cluster and involves close collaboration with cross-functional teams across different organizational levels. No security clearance is required. Candidates must include a portfolio of their design work - either uploaded directly or linked within their resume - as applications without a portfolio will not be considered.
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- Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.
More about this job
Responsibilities
Lead user experience design across digital products and platforms, creating and iterating on accessible interfaces, wireframes, user flows, mockups, and prototypes for web and mobile. Conduct end-to-end user research and collaborate with developers, QA specialists, business stakeholders, and users to guide design decisions and improve products.
Requirements
Candidates must have experience designing web and mobile interfaces, leading UX projects and workshops, and managing user research from participant recruitment through synthesis. Proficiency with Figma and Canva, cross-functional collaboration, and a portfolio linked or uploaded with the resume are required; public-sector experience and knowledge of accessibility standards are preferred.
Skills
- UX Design
- User Interface Design
- User Research
- Figma
- Canva
- Wireframing
- Prototyping
- User Testing
- User Flows
- Customer Journey Mapping
- Accessibility
- WCAG 2.1 AA
- Stakeholder Alignment
- Web and Mobile Design
- Ontario Design System
- Cross-Functional Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Art & Design
- Technology
- Government & Public Sector
- Creative & Media
Keywords
- UX Design
- User Interface Design
- Figma
- Canva
- Web Applications
- Mobile Applications
- User Research
- User Testing
- Participant Recruitment
- Wireframes
- User Stories
- User Flows
- Customer Journey Maps
- Mockups
- Prototypes
- Accessibility
- WCAG 2.1 AA
- Ontario Design System
- Ontario Service Design Standards
- Digital Service Standards
- GUI Design
- Surveys
- Design Workshops
- Stakeholder Alignment
- Legacy Systems
- Public Sector
- QA Collaboration