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Added 5 mins ago
MG
Maintenance Supervisor - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
Portray excellent customer service while working with residents
Added 5 mins ago
HN
Director, Customer Service
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Lead station teams in delivering a consistent, high-quality customer experience that reflects PAL Airlines' service standards and values.
Added 5 mins ago
HN
Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Lead, coach, motivate, and develop hotel team members to achieve operational and service excellence.
Added 5 mins ago
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Consultant(e) en santé, sécurité et environnement / HSE Consultant
CBRE
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Impact a range of customer, operational, project, or service activities within own team and other related teams.
Added 5 mins ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
Liaisons with customer service to ensure customer requirements are dealt with;
Added 5 mins ago
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Store Manager - Smart Centres Woodstock
RCL - Reitmans Canada Ltd/Ltée
Woodstock, ON
- Full-time
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Added 5 mins ago
M
Stylist (Retail) (Part-time)
Mejuri
King, ON
- Part-time
STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
Added 5 mins ago
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General Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
Oversee customer service, merchant relationships, transaction fulfillment, payment risk controls, and overall operational reliability.
Added 5 mins ago
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Store Manager - Ottawa Trainyards
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Added 21 mins ago
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Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports,…
Added 35 mins ago
U
Bradford Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Bradford Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 35 mins ago
U
Downtown/Uptown Package Delivery Driver
UPS
Concord, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 35 mins ago
U
Don Valley Package Delivery Driver
UPS
Concord, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 35 mins ago
U
aide livreur
UPS
Trois-Rivières, QC
- Full-time
…deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. This position performs physical, fast-paced environment involving continual…
Added 35 mins ago
U
Bradford Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Bradford Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 35 mins ago
U
Etobicoke Package Delivery Driver
UPS
Concord, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 35 mins ago
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Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
Richmond, BC
- Temporary
1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Added 35 mins ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 35 mins ago
U
Seasonal Personal Vehicle Driver
UPS
Winnipeg, MB
- Temporary
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 35 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 35 mins ago
TM
Network Support Specialist
Tech Manitoba
Winnipeg, MB
- Internship
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 35 mins ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
Lead the Region HR organization, accountable for HR operations, service delivery, and compliance for all 2,300+ Metso employees across Canada, the USA, Mexico, and Panama.
Added 50 mins ago
AG
Estimator, Camp Services
ATCO Group
AB · Calgary, AB
- Full-time
Build operating and staffing models based on camp size, occupancy, service levels, operating periods, workforce rotations, hours of work and client requirements.
Added 1 hour ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
A minimum of one year of related experience or working in customer service.
Added 1 hour ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
A minimum of one year of related experience or working in customer service.

Lovisa

Retail Store Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years retail management experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

Drive sales targets through effective team leadership and strategic planning
Analyze sales data to identify trends and opportunities
Implement and monitor KPIs to ensure store productivity
Lead by example in delivering exceptional sales performance

Team Leadership & Development:

Recruit, train, and develop store staff
Create succession plans to develop future leaders
Conduct performance reviews and provide coaching
Build and maintain a passionate, customer-focused team

Operations & Merchandising:

Ensure optimal inventory management and stock control
Implement loss prevention strategies to minimize shrink
Execute visual merchandising standards to maximize sales
Oversee opening and closing procedures
Maintain store presentation and cleanliness standards

Customer Experience:

Foster a customer-first culture throughout the store
Resolve complex customer service issues
Ensure consistent delivery of exceptional shopping experiences
Build and maintain customer loyalty

Business Administration:

Manage store budget and expenses
Report key metrics to upper management
Implement company policies and procedures
Identify and resolve operational challenges

Required Qualifications:

3+ years retail management experience
Proven track record of achieving sales targets
Strong leadership and team development skills
Excellent problem-solving abilities
Deep passion for retail and fashion
Flexible availability including weekends and holidays
Bachelor's degree preferred

You'll Excel If You:

Are results-oriented with strong business acumen
Have exceptional interpersonal and communication skills
Demonstrate adaptability in a fast-paced environment
Show enthusiasm as a brand ambassador
Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Apply About employer

More about this job

Responsibilities

The Retail Store Manager will oversee daily store operations, drive sales performance, and manage inventory to ensure business growth. They are responsible for recruiting, training, and developing a high-performing team while maintaining exceptional customer service standards.

Requirements

Candidates must have at least 3 years of retail management experience and a proven track record of meeting sales targets. Strong leadership, problem-solving abilities, and a passion for the fashion retail industry are essential for this role.

Skills

Sales management
Team leadership
Strategic planning
Data analysis
KPI monitoring
Staff recruitment
Performance coaching
Inventory management
Loss prevention
Visual merchandising
Customer service
Budget management
Problem-solving
Communication skills
Business acumen
Fashion retail

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
KPIs
Inventory Management
Loss Prevention
Visual Merchandising
Team Development
Succession Planning
Customer Experience
Budgeting
Business Acumen
Fashion Retail
Operations Management
Performance Reviews
Brand Ambassador

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