Bilingual Manager, Events & Engagement - Permanent - 19624
- Ottawa, ON, Canada
Salary: $65,000 - $91,000 annually · Full-time
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Job details
- Pay
- Salary: $65,000 - $91,000 annually
- Job type
- Full-time
- Apply by
- Working hours
- 37.5 hours per week
- Posting language
- English
- Posted
Original job description
About The Opportunity
LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an exciting opportunity for an experienced events, program management, communications, or member engagement professional to join a collaborative team and play an important role in delivering meaningful programs and experiences.
Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement programming. This role will oversee major events and signature programs while contributing to broader initiatives that strengthen member participation, connection, and overall membership value.
Duties include but are not limited to:
The successful candidate will have the following:
Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to executivesupportperm@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19624.
LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.
Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an exciting opportunity for an experienced events, program management, communications, or member engagement professional to join a collaborative team and play an important role in delivering meaningful programs and experiences.
Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement programming. This role will oversee major events and signature programs while contributing to broader initiatives that strengthen member participation, connection, and overall membership value.
Duties include but are not limited to:
- Lead the planning, coordination, and delivery of the organization's annual programming plan, including executive development, recognition, and member engagement initiatives
- Oversee major events, including the annual Leadership Summit, and Awards of Excellence Ceremony, along with workshops, webinars, onboarding sessions, and regional engagement activities
- Develop and manage detailed project plans, timelines, budgets, logistics, and participant experiences for virtual, hybrid, and in-person events
- Work collaboratively with the Director and internal teams to translate organizational priorities and member feedback into engaging programs that strengthen member value and encourage participation
- Support the ongoing development and evolution of member-based programs, including the Affinity Program, by coordinating stakeholder input, identifying opportunities, and supporting the implementation of approved changes
- Build and maintain strong relationships with members, speakers, volunteers, sponsors, partners, vendors, and other stakeholders
- Coordinate targeted outreach and engagement activities before, during, and after programs to encourage participation from members, prospective members, regional communities, and other priority audiences
- Support the development and implementation of the annual sponsorship strategy, including identifying new opportunities, cultivating relationships, and coordinating sponsor and exhibitor deliverables
- Oversee event technology and registration processes, including event platforms, website event pages, virtual meeting platforms, and technical coordination
- Coordinate speakers, suppliers, venues, contracts, accessibility requirements, and audiovisual arrangements to ensure seamless event delivery
- Work cross-functionally with colleagues across membership, communications, finance, and administration to deliver a consistent and integrated member experience
- Track attendance, participation, engagement, satisfaction, registration trends, sponsorship revenue, and event expenses; prepare reports and recommendations to support future programming
- Lead post-event evaluations and team debriefs, gathering feedback and identifying opportunities for continuous improvement
- Coordinate staff, volunteers, and temporary workers during major events and engagement activities
The successful candidate will have the following:
- Post-secondary education in Event Management, Adult Education, Communications, Business Administration, or a related discipline, or an equivalent combination of education and experience
- Demonstrated experience planning and delivering complex events, including conferences and programs across virtual, hybrid, and in-person formats
- Experience in stakeholder engagement, program development, and coordinating activities across multiple teams
- Experience managing event budgets, contracts, external suppliers, and vendors
- Experience supporting the design, delivery, or evolution of member-based programs and engagement initiatives
- Strong project management skills, with the ability to develop timelines, manage competing priorities, and deliver projects within established deadlines
- Experience supporting sponsorship development, partner relationships, and sponsor stewardship is an asset
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and work effectively under pressure
- Strong interpersonal, communication, and negotiation skills
- Excellent written and verbal communication skills in both English and French; bilingualism is mandatory
- Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and Planner
- Experience with event management platforms such as PheedLoop and CRM systems such as Dynamics 365 is an asset
- Familiarity with audiovisual requirements and logistics for large-scale hybrid conferences and in-person events
- Knowledge of member-based program design, engagement practices, and approaches to strengthening member value is an asset
- Understanding of Canada's anti-spam legislation and privacy regulations is preferred
- A proactive, adaptable, and solutions-focused approach, with the ability to work independently and collaboratively
- Location: Ottawa, ON
- Work Arrangement: Hybrid – minimum three days per week in-office, with Wednesday as an anchor day. Additional on-site support is required during major events
- Hours: Full-time, permanent; 37.5 hours per week. Occasional evening and weekend availability is required during major events
- Salary: $65,000 - $91,000 annually
- Benefits: Comprehensive total compensation package following successful completion of a 180-working-day probationary period, including Sun Life healthcare and drug coverage, 6% employer pension contributions, three weeks' vacation, 15 sick days, five paid family responsibility days, professional development opportunities, and a peer recognition program with gift card rewards
Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to executivesupportperm@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19624.
LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.
Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
More about this job
Responsibilities
Lead the planning and delivery of executive development, recognition, and member engagement programs, including major events in virtual, hybrid, and in-person formats. Manage event logistics, budgets, sponsors, stakeholders, and evaluations while using participation and feedback data to improve programming and member value.
Requirements
Candidates need post-secondary education in event management, adult education, communications, business administration, or a related field, or equivalent education and experience. They should have experience delivering complex events and member programs, managing budgets and vendors, and coordinating stakeholders; strong project management and communication skills are required, as is fluency in English and French.
Skills
- Event Planning And Delivery
- Project Management
- Program Development
- Member Engagement
- Budget Management
- Sponsorship Development
- Vendor And Contract Management
- Hybrid Event Coordination
- Event Technology And Registration
- Communications
- Negotiation
- Data Tracking And Reporting
- Microsoft 365
- PheedLoop
- Dynamics 365
Benefits
- Healthcare And Drug Coverage
- Three Weeks' Vacation
- Paid Sick Days
- Paid Family Responsibility Days
- Professional Development Opportunities
- Peer Recognition Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Hospitality
- Marketing
- Administrative
Keywords
- Event Management
- Adult Education
- Communications
- Business Administration
- Executive Development
- Member Engagement
- Program Development
- Leadership Summit
- Awards Of Excellence Ceremony
- Virtual Events
- Hybrid Events
- In-Person Events
- Project Plans
- Event Budgets
- Sponsorship Strategy
- Sponsor Stewardship
- Stakeholder Engagement
- Event Platforms
- PheedLoop
- Dynamics 365
- Microsoft 365
- Microsoft Teams
- Event Registration
- Audiovisual Logistics
- Accessibility Requirements
- Canada's Anti-Spam Legislation
- Privacy Regulations
- English And French Bilingualism