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LRO Staffing

Bilingual Manager, Events & Engagement - Permanent - 19624

Ottawa, ON, Canada

Salary: $65,000 - $91,000 annually · Full-time

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Job details

Pay: Salary: $65,000 - $91,000 annually
Job type: Full-time
Apply by: Dec 7, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 7, 2026

Original job description

About The Opportunity

LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an exciting opportunity for an experienced events, program management, communications, or member engagement professional to join a collaborative team and play an important role in delivering meaningful programs and experiences.

Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement programming. This role will oversee major events and signature programs while contributing to broader initiatives that strengthen member participation, connection, and overall membership value.

Duties include but are not limited to:

Lead the planning, coordination, and delivery of the organization's annual programming plan, including executive development, recognition, and member engagement initiatives
Oversee major events, including the annual Leadership Summit, and Awards of Excellence Ceremony, along with workshops, webinars, onboarding sessions, and regional engagement activities
Develop and manage detailed project plans, timelines, budgets, logistics, and participant experiences for virtual, hybrid, and in-person events
Work collaboratively with the Director and internal teams to translate organizational priorities and member feedback into engaging programs that strengthen member value and encourage participation
Support the ongoing development and evolution of member-based programs, including the Affinity Program, by coordinating stakeholder input, identifying opportunities, and supporting the implementation of approved changes
Build and maintain strong relationships with members, speakers, volunteers, sponsors, partners, vendors, and other stakeholders
Coordinate targeted outreach and engagement activities before, during, and after programs to encourage participation from members, prospective members, regional communities, and other priority audiences
Support the development and implementation of the annual sponsorship strategy, including identifying new opportunities, cultivating relationships, and coordinating sponsor and exhibitor deliverables
Oversee event technology and registration processes, including event platforms, website event pages, virtual meeting platforms, and technical coordination
Coordinate speakers, suppliers, venues, contracts, accessibility requirements, and audiovisual arrangements to ensure seamless event delivery
Work cross-functionally with colleagues across membership, communications, finance, and administration to deliver a consistent and integrated member experience
Track attendance, participation, engagement, satisfaction, registration trends, sponsorship revenue, and event expenses; prepare reports and recommendations to support future programming
Lead post-event evaluations and team debriefs, gathering feedback and identifying opportunities for continuous improvement
Coordinate staff, volunteers, and temporary workers during major events and engagement activities

About You

The successful candidate will have the following:

Post-secondary education in Event Management, Adult Education, Communications, Business Administration, or a related discipline, or an equivalent combination of education and experience
Demonstrated experience planning and delivering complex events, including conferences and programs across virtual, hybrid, and in-person formats
Experience in stakeholder engagement, program development, and coordinating activities across multiple teams
Experience managing event budgets, contracts, external suppliers, and vendors
Experience supporting the design, delivery, or evolution of member-based programs and engagement initiatives
Strong project management skills, with the ability to develop timelines, manage competing priorities, and deliver projects within established deadlines
Experience supporting sponsorship development, partner relationships, and sponsor stewardship is an asset
Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and work effectively under pressure
Strong interpersonal, communication, and negotiation skills
Excellent written and verbal communication skills in both English and French; bilingualism is mandatory
Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and Planner
Experience with event management platforms such as PheedLoop and CRM systems such as Dynamics 365 is an asset
Familiarity with audiovisual requirements and logistics for large-scale hybrid conferences and in-person events
Knowledge of member-based program design, engagement practices, and approaches to strengthening member value is an asset
Understanding of Canada's anti-spam legislation and privacy regulations is preferred
A proactive, adaptable, and solutions-focused approach, with the ability to work independently and collaboratively

About the Job

Location: Ottawa, ON
Work Arrangement: Hybrid – minimum three days per week in-office, with Wednesday as an anchor day. Additional on-site support is required during major events
Hours: Full-time, permanent; 37.5 hours per week. Occasional evening and weekend availability is required during major events
Salary: $65,000 - $91,000 annually
Benefits: Comprehensive total compensation package following successful completion of a 180-working-day probationary period, including Sun Life healthcare and drug coverage, 6% employer pension contributions, three weeks' vacation, 15 sick days, five paid family responsibility days, professional development opportunities, and a peer recognition program with gift card rewards

How To Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to executivesupportperm@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19624.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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More about this job

Responsibilities

Lead the planning and delivery of executive development, recognition, and member engagement programs, including major events in virtual, hybrid, and in-person formats. Manage event logistics, budgets, sponsors, stakeholders, and evaluations while using participation and feedback data to improve programming and member value.

Requirements

Candidates need post-secondary education in event management, adult education, communications, business administration, or a related field, or equivalent education and experience. They should have experience delivering complex events and member programs, managing budgets and vendors, and coordinating stakeholders; strong project management and communication skills are required, as is fluency in English and French.

Skills

Event Planning And Delivery
Project Management
Program Development
Member Engagement
Budget Management
Sponsorship Development
Vendor And Contract Management
Hybrid Event Coordination
Event Technology And Registration
Communications
Negotiation
Data Tracking And Reporting
Microsoft 365
PheedLoop
Dynamics 365

Benefits

Healthcare And Drug Coverage
Three Weeks' Vacation
Paid Sick Days
Paid Family Responsibility Days
Professional Development Opportunities
Peer Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Event Management
Adult Education
Communications
Business Administration
Executive Development
Member Engagement
Program Development
Leadership Summit
Awards Of Excellence Ceremony
Virtual Events
Hybrid Events
In-Person Events
Project Plans
Event Budgets
Sponsorship Strategy
Sponsor Stewardship
Stakeholder Engagement
Event Platforms
PheedLoop
Dynamics 365
Microsoft 365
Microsoft Teams
Event Registration
Audiovisual Logistics
Accessibility Requirements
Canada's Anti-Spam Legislation
Privacy Regulations
English And French Bilingualism

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