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Added 7 mins ago
SN
Automation / Electrical Engineer (Essential Of Manufacturing)
Saint-Gobain North America
Acton, ON
- $70,500 to $109,500 CAD / year
- Full-time
More information will be provided by the recruiter and hiring manager during the interview process.
Added 7 mins ago
A
Senior Product Manager
Aviso
Toronto, ON
- $120,000 to $135,000 CAD / year
- Full-time
We are looking to fill an opening for a Senior Product Manager to join Aviso's Product Management team and help shape the future of investing for Canadians through a best-in-class wealth…
Added 7 mins ago
A
Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 7 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
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- Internship
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Added 7 mins ago
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Senior Systems Engineer
illumin
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- Full-time
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Added 7 mins ago
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Assistant Produce Manager
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- $21.5 CAD / hour
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Added 7 mins ago
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Meat Department Manager
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- $57,500 to $62,500 CAD / year
- Full-time
…customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while…
Added 7 mins ago
M
Applications Engineer
Magnus
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- Full-time
…and fluid management solutions across Canada. Through our two business streams, Magnus 1946, which specializes in industrial water treatment equipment and fluid solutions, and Aquassist,…
Added 7 mins ago
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Product Marketing Manager - Offline & Content Marketing
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- Full-time
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Added 7 mins ago
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We are recruiting a Manager, International Operations
Added 22 mins ago
RM
Building Operations Technician
Regional Municipality of Peel
Brampton, ON
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Added 22 mins ago
JC
Store Manager
JYSK Canada
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- $57,000 to $62,000 CAD / year
- Full-time
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Added 22 mins ago
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Project Manager
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Added 36 mins ago
MS
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- $110,000 to $135,000 CAD / year
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Reporting to the Vice President, Sales Enablement, this role owns core sales operations processes, including forecasting, pipeline governance, performance reporting and sales systems…
Added 36 mins ago
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We are seeking a Project Delivery Team - Project Manager to join our Generation Projects Department. Under the general direction of the Department Manager, responsible for project related…
Added 36 mins ago
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Senior Accountant
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· Career progression opportunities to Accounting Manager, Finance Manager, or Assistant Controller as the business grows
Added 37 mins ago
MC
Product Marketing Manager - Offline & Content Marketing
Moomoo Canada
Toronto, ON
- Full-time
Client Conversion & Cross-Team Operations: Partner with Product and R&D teams to streamline client onboarding, service delivery, and conversion pathways within physical store environments
Added 37 mins ago
DI
Cost Accounting Manager
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- Full-time
We're partnering with a well-established manufacturer to recruit a Manufacturing Cost Accounting Manager. This newly created position offers the opportunity to become a key finance business…
Added 37 mins ago
DI
General Manager
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- $100,000 to $140,000 CAD / year
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The General Manager will provide overall leadership and direction for a growing manufacturing business, taking ownership of day-to-day operations, financial performance, team development…
Added 37 mins ago
Delivery Driver
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Delivery Route Operations and Safety Procedures
Added 37 mins ago
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Head Cashier Full-Time - 7064 Westend
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Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Added 52 mins ago
Senior Manager, Sales Enablement and Strategy
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Reporting to the Vice President, Sales Enablement, this role owns core sales operations processes, including forecasting, pipeline governance, performance reporting and sales systems…
Added 52 mins ago
Lead Customer Service Representative
Circle K
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You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our…
Added 52 mins ago
KB
Helly Hansen - Assistant Store Manager @The Westin Resort
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- Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 1 hour ago
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Business Development Manager
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Business Development Manager - Industrial Manufacturing

LRO Staffing

Operations and Club Services Manager - Permanent - 19637

Ottawa, ON, Canada

Competitive annual salary of $55,000 to $65,000, commensurate with experience · Full-time

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Job details

Pay: Competitive annual salary of $55,000 to $65,000, commensurate with experience
Job type: Full-time
Apply by: Dec 7, 2026
Experience: A minimum of 2 years of experience in administration and customer service, ideally with approximately 5 years of relevant experience
Posting language: English
Posted: Nov 7, 2026

Original job description

About The Opportunity

Our client, a well-established community sports organization in Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and services.

This is a hands-on coordination role within a small, collaborative team. The successful candidate will play an important role in ensuring the smooth operation of Club activities, with a primary focus on registration, member services, program administration, and support for coaches, team managers, treasurers, and volunteers.

The position offers an opportunity to take ownership of a broad range of administrative and operational responsibilities while working closely with the General Manager and other Club staff. The ideal candidate is personable, dependable, and resourceful, with a strong customer service mindset and the ability to step in wherever support is needed.

Duties include but are not limited to:

Club Operations & Member Services

Coordinate day-to-day administrative activities and provide operational support across Club programs and services
Serve as a primary point of contact for members, parents, coaches, team officials, volunteers, and other stakeholders
Respond to phone, email, and in-person inquiries, providing timely, professional, and solution-oriented service
Manage walk-in inquiries, registrations, member accounts, payments, financial assistance requests, and outstanding balances
Support program administration and coordinate operational requirements across recreational and competitive programs
Identify opportunities to improve administrative processes, member service, and overall operational efficiency

Registration, Compliance & Team Administration

Coordinate player and team official registration, ensuring accurate and up-to-date records within Club and Ontario Soccer systems
Monitor screening, certification, credentialing, and compliance requirements for players and team officials
Provide administrative guidance and support to volunteer team managers, coaches, and treasurers regarding Club policies, procedures, travel insurance, travel permits, and other team-related requirements
Assist with preseason team administration, league entry, team activation, and seasonal onboarding requirements

Systems & Communications

Maintain accurate information across Club registration, membership, and communication platforms
Support the effective use of Club, District, Provincial, and league administrative systems
Assist with Club and member communications, including website updates, Club Hub, and other communication channels
Communicate important registration, policy, league, and operational updates to relevant stakeholders
Identify opportunities to improve administrative workflows, systems, and information management

Program & Operational Support

Coordinate administrative and logistical support for Club programs, events, and initiatives
Work collaboratively with the recreational program manager, equipment manager, and events coordinator to support program and operational needs
Oversee administrative aspects of uniform and apparel inventory, including stock tracking, distribution, and member pick-up
Assist with equipment coordination and other seasonal operational requirements
Participate in staff and operations meetings and provide on-site support for Club events and activities as required
Maintain organized records and documentation and assist with annual audit preparation

About You

The successful candidate will have the following:

Post-secondary education in Business Administration, Sport Management, Recreation, Communications, or a related field, or an equivalent combination of education and experience
A minimum of 2 years of experience in administration and customer service, ideally with approximately 5 years of relevant experience
Experience in operations, member services, program coordination, or administrative support
Experience within a sports organization, nonprofit, association, or membership-based environment is an asset
Strong customer service skills and the ability to interact professionally and positively with a diverse range of individuals
Excellent organizational skills and attention to detail, with the ability to manage competing priorities in a busy environment
Strong written and verbal communication skills and the confidence to provide guidance and support to members, coaches, volunteers, and other stakeholders
Experience working with registration, database, CRM, or membership management systems. Familiarity with PowerUp and Ontario Soccer systems is considered an asset
Proficiency with Microsoft Office and the ability to learn new systems and technology quickly
A proactive, dependable, and collaborative working style, with a willingness to pitch in and support the broader team
French language skills are considered a strong asset
A valid Vulnerable Sector Check will be required

What We Offer

Competitive annual salary of $55,000 to $65,000, commensurate with experience
Permanent, full-time employment with a 37.5-hour work week
Monday to Friday onsite schedule at the organization's Nepean office
A friendly, collaborative, and hardworking team environment
A varied role with meaningful interaction across Club programs, members, coaches, and volunteers
The opportunity to contribute to the continued growth and operational effectiveness of a well-established community sports organization
Potential for professional growth and increased responsibility over time

Working Hours: The standard schedule is Monday to Friday during regular business hours. Occasional evening or weekend availability will be required to support Club events, meetings, and seasonal activities.

If you are a highly organized and approachable professional who enjoys helping people, keeping operations running smoothly, and being part of a close-knit team, we would welcome the opportunity to hear from you!

How To Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to executivesupportcontract@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19637.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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More about this job

Responsibilities

Coordinate daily Club operations, member services, registrations, payments, program administration, and support for coaches, team officials, volunteers, and other stakeholders. Maintain accurate records and communications, monitor registration and compliance requirements, support events and seasonal operations, and help improve administrative processes.

Requirements

Candidates should have post-secondary education in business administration, sport management, recreation, communications, or a related field, or equivalent education and experience, along with at least two years of administration and customer service experience. Relevant operations or program coordination experience, strong organizational and communication skills, proficiency with Microsoft Office and registration or membership systems, and a valid Vulnerable Sector Check are required; sports-sector experience and French are assets.

Skills

Customer Service
Club Operations
Member Services
Program Administration
Registration Management
Team Administration
Compliance Monitoring
Database Management
Membership Management Systems
Microsoft Office
Written Communication
Verbal Communication
Organization
Attention to Detail
Process Improvement
Stakeholder Support

Visa sponsorship

Not detected in the job text

Keywords

Club Operations
Member Services
Customer Service
Program Administration
Player Registration
Team Official Registration
Ontario Soccer Systems
PowerUp
Membership Management Systems
CRM
Database Management
Microsoft Office
Compliance Monitoring
Screening
Certification
Credentialing
Travel Permits
Travel Insurance
League Entry
Website Updates
Club Hub
Uniform Inventory
Equipment Coordination
Audit Preparation
Process Improvement
Vulnerable Sector Check
Sports Organization
Volunteer Support
Financial Assistance
Member Communications

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