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Added 2 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Works in close partnership with the Director of Operations so that program plans and external commitments are aligned with internal operations, team capacity and site-level progress;
Added 2 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 3 hours ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…programs, including curriculum, player and coaching support, and operations. Serving as primary contact for coaches, participants, and families, the Youth Programs Lead ensures programs are…
Added 4 hours ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 5 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
Work collaboratively with the recreational program manager, equipment manager, and events coordinator to support program and operational needs
Added 5 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Program Officer (SPO), Integrated Access Acute Care Services, the Project Coordinator provides project coordination, operational planning, analytical support, and…
Added 7 hours ago
Body Shop Production Coordinator
The Jim Pattison Auto Group
Winnipeg, MB
As a Production Coordinator, you’ll help keep our collision centre’s daily operations organized and running smoothly, working closely with technicians, estimators, parts, management, and…
Added 9 hours ago
PP
Sales & Marketing Coordinator
Peak Performance
North Vancouver, BC
- Full-time
As the Sales & Marketing Coordinator, you’ll work closely with our retail, marketing, and operations teams, picking up real context on how a premium outdoor brand actually runs - not just…
Added 9 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 10 hours ago
Health and Safety Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
The Health and Safety Coordinator has an important impact, supporting Sunshine's injury management function by working directly with team members and supervisory teams on successful…
Added 10 hours ago
Field Utilities Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Field Utilities Coordinator will support safe excavation and drilling activities by coordinating utility locates and ground disturbance clearance in the field and implementing the…
Added 10 hours ago
Project Coordinator
Konrad
Toronto, ON
…coordination capacity across client engagements. As a Project Coordinator, you excel at orchestrating cross-functional teams to deliver impactful solutions, while contributing to how…
Added 10 hours ago
MB
Warehouse Coordinator (Wednesday to Saturday 4pm - 2am)
Martin Brower UK and Ireland
Oshawa, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 10 hours ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 10 hours ago
MB
Warehouse Coordinator: 18-month contract, Wednesday-Saturday or Sunday-Wednesday, 4:30am-2:30am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 11 hours ago
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Hearing Aid Specialist or Audiologist
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Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 11 hours ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower UK and Ireland
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 12 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Works in close partnership with the Director of Operations so that program plans and external commitments are aligned with internal operations, team capacity and site-level progress;
Added 12 hours ago
BE
Rental Coordinator
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Saint John, NB · St-John, NB
- Full-time
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Added 12 hours ago
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Nurse B - Registered Nurse
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Added 13 hours ago
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Demonstrated experience supervising managers, developing teams, and overseeing program operations.
Added 17 hours ago
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Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Collaborer avec les différents départements afin d’assurer la cohérence et la coordination des opérations sur l’ensemble des sites ;
Added 17 hours ago
FH
Golf Operations Opportunities - Spring/Summer 2027
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- Temporary
…backdrop of Banff's natural beauty. As a member of our Golf Operations team, you will play a vital role in ensuring our guests have a seamless and enjoyable golfing…

LRO Staffing

Operations and Club Services Manager - Permanent - 19637

Ottawa, ON, Canada

Competitive annual salary of $55,000 to $65,000, commensurate with experience · Full-time

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Job details

Pay: Competitive annual salary of $55,000 to $65,000, commensurate with experience
Job type: Full-time
Apply by: Dec 7, 2026
Experience: A minimum of 2 years of experience in administration and customer service, ideally with approximately 5 years of relevant experience
Posting language: English
Posted: Nov 7, 2026

Original job description

About The Opportunity

Our client, a well-established community sports organization in Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and services.

This is a hands-on coordination role within a small, collaborative team. The successful candidate will play an important role in ensuring the smooth operation of Club activities, with a primary focus on registration, member services, program administration, and support for coaches, team managers, treasurers, and volunteers.

The position offers an opportunity to take ownership of a broad range of administrative and operational responsibilities while working closely with the General Manager and other Club staff. The ideal candidate is personable, dependable, and resourceful, with a strong customer service mindset and the ability to step in wherever support is needed.

Duties include but are not limited to:

Club Operations & Member Services

Coordinate day-to-day administrative activities and provide operational support across Club programs and services
Serve as a primary point of contact for members, parents, coaches, team officials, volunteers, and other stakeholders
Respond to phone, email, and in-person inquiries, providing timely, professional, and solution-oriented service
Manage walk-in inquiries, registrations, member accounts, payments, financial assistance requests, and outstanding balances
Support program administration and coordinate operational requirements across recreational and competitive programs
Identify opportunities to improve administrative processes, member service, and overall operational efficiency

Registration, Compliance & Team Administration

Coordinate player and team official registration, ensuring accurate and up-to-date records within Club and Ontario Soccer systems
Monitor screening, certification, credentialing, and compliance requirements for players and team officials
Provide administrative guidance and support to volunteer team managers, coaches, and treasurers regarding Club policies, procedures, travel insurance, travel permits, and other team-related requirements
Assist with preseason team administration, league entry, team activation, and seasonal onboarding requirements

Systems & Communications

Maintain accurate information across Club registration, membership, and communication platforms
Support the effective use of Club, District, Provincial, and league administrative systems
Assist with Club and member communications, including website updates, Club Hub, and other communication channels
Communicate important registration, policy, league, and operational updates to relevant stakeholders
Identify opportunities to improve administrative workflows, systems, and information management

Program & Operational Support

Coordinate administrative and logistical support for Club programs, events, and initiatives
Work collaboratively with the recreational program manager, equipment manager, and events coordinator to support program and operational needs
Oversee administrative aspects of uniform and apparel inventory, including stock tracking, distribution, and member pick-up
Assist with equipment coordination and other seasonal operational requirements
Participate in staff and operations meetings and provide on-site support for Club events and activities as required
Maintain organized records and documentation and assist with annual audit preparation

About You

The successful candidate will have the following:

Post-secondary education in Business Administration, Sport Management, Recreation, Communications, or a related field, or an equivalent combination of education and experience
A minimum of 2 years of experience in administration and customer service, ideally with approximately 5 years of relevant experience
Experience in operations, member services, program coordination, or administrative support
Experience within a sports organization, nonprofit, association, or membership-based environment is an asset
Strong customer service skills and the ability to interact professionally and positively with a diverse range of individuals
Excellent organizational skills and attention to detail, with the ability to manage competing priorities in a busy environment
Strong written and verbal communication skills and the confidence to provide guidance and support to members, coaches, volunteers, and other stakeholders
Experience working with registration, database, CRM, or membership management systems. Familiarity with PowerUp and Ontario Soccer systems is considered an asset
Proficiency with Microsoft Office and the ability to learn new systems and technology quickly
A proactive, dependable, and collaborative working style, with a willingness to pitch in and support the broader team
French language skills are considered a strong asset
A valid Vulnerable Sector Check will be required

What We Offer

Competitive annual salary of $55,000 to $65,000, commensurate with experience
Permanent, full-time employment with a 37.5-hour work week
Monday to Friday onsite schedule at the organization's Nepean office
A friendly, collaborative, and hardworking team environment
A varied role with meaningful interaction across Club programs, members, coaches, and volunteers
The opportunity to contribute to the continued growth and operational effectiveness of a well-established community sports organization
Potential for professional growth and increased responsibility over time

Working Hours: The standard schedule is Monday to Friday during regular business hours. Occasional evening or weekend availability will be required to support Club events, meetings, and seasonal activities.

If you are a highly organized and approachable professional who enjoys helping people, keeping operations running smoothly, and being part of a close-knit team, we would welcome the opportunity to hear from you!

How To Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to executivesupportcontract@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19637.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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More about this job

Responsibilities

Coordinate daily Club operations, member services, registrations, payments, program administration, and support for coaches, team officials, volunteers, and other stakeholders. Maintain accurate records and communications, monitor registration and compliance requirements, support events and seasonal operations, and help improve administrative processes.

Requirements

Candidates should have post-secondary education in business administration, sport management, recreation, communications, or a related field, or equivalent education and experience, along with at least two years of administration and customer service experience. Relevant operations or program coordination experience, strong organizational and communication skills, proficiency with Microsoft Office and registration or membership systems, and a valid Vulnerable Sector Check are required; sports-sector experience and French are assets.

Skills

Customer Service
Club Operations
Member Services
Program Administration
Registration Management
Team Administration
Compliance Monitoring
Database Management
Membership Management Systems
Microsoft Office
Written Communication
Verbal Communication
Organization
Attention to Detail
Process Improvement
Stakeholder Support

Visa sponsorship

Not detected in the job text

Keywords

Club Operations
Member Services
Customer Service
Program Administration
Player Registration
Team Official Registration
Ontario Soccer Systems
PowerUp
Membership Management Systems
CRM
Database Management
Microsoft Office
Compliance Monitoring
Screening
Certification
Credentialing
Travel Permits
Travel Insurance
League Entry
Website Updates
Club Hub
Uniform Inventory
Equipment Coordination
Audit Preparation
Process Improvement
Vulnerable Sector Check
Sports Organization
Volunteer Support
Financial Assistance
Member Communications

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