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Accounting Manager
Nanalysis
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Nanalysis is seeking a detail-oriented Accounting Manager with an active Chartered Professional Accountant (CPA) designation to support month-end close, financial reporting under IFRS…
Added 8 mins ago
LE
Customer Care Representative (Contract)
L'Occitane en Provence
Toronto, ON
- Contract
Ensure customer concerns are handled appropriately, escalating issues to supervisor/manager when necessary.
Added 8 mins ago
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Senior Software Engineer
Voices
ON · Ontario, Canada
- Full-time
…You’ll collaborate closely with Product, Infrastructure, QA, and Support to ensure solutions are technically sound and aligned with business goals, while proactively identifying…
Added 8 mins ago
RC
Human Resources Manager
Royal City Soccer Club
Mississauga, ON
- Full-time
Reporting to the Director of Operations, the Human Resources Manager is responsible for managing RCSC's seasonal recruitment and staffing program. Working with a team of two HR…
Added 8 mins ago
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Data Analyst
Actlabs
Ancaster, ON
- $22 to $24 CAD / hour
- Full-time
Generate and import analytical reports into the Support system
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Service Manager
Pickard Lane Automotive Group Inc.
Bolton, ON
- Full-time
…monitoring departmental performance and profitability. The Service Manager will work closely with other dealership departments to ensure efficient operations, excellent customer service and…
Added 8 mins ago
Part Time Community Associate
Regus
Ottawa, ON
…where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their…
Added 8 mins ago
CS
Youth League and Program Manager
Canlan Sports
Langley (District), BC · City of Langley, BC
- Full-time
The Youth League and Program Manager position at Canlan Sports involves overseeing Youth Leagues, Learn to Skate, Learn to Play Hockey Programs, and Camps. The role requires collaboration…
Added 8 mins ago
FH
Multi-Site General Manager - Concordia BookStop SGW
Follett Higher Education
Montreal, QC
- Full-time
The Store Manager II Multi-Unit - Canada executes and provides leadership and oversight for all facets of bookstore operations including hiring, training, supervising, developing and…
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AD
hairstyling salon manager
Alpha D Hair Salon
Richmond, BC
- Full-time
Added 8 mins ago
RP
Human Resources Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Human Resources Manager to lead the People & Culture function within a growing organization. Reporting directly to senior leadership, this hands-on role is…
Added 8 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
…delivering high-quality products and sustainable solutions to support residential, commercial, and infrastructure projects across the…
Added 8 mins ago
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Legal Manager
Sidetrade
Canada
- Full-time
Support Sales and Account Manager teams across multiple regions to facilitate efficient deal execution.
Added 8 mins ago
WC
Customer Service Manager
Walmart Canada
Fort Saskatchewan, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
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Meat & Seafood - Manager Meat
Sobeys
Oakville, ON
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 8 mins ago
BP
Technical Marketing Manager – Industrial B2B
Black Powder Solutions Inc.
Calgary, AB
- Full-time
We are seeking a Technical Marketing Manager with experience in industrial B2B sectors such as oil & gas, mining, energy, or heavy equipment.
Added 8 mins ago
3T
SRE
360 Technology
Toronto, ON
- Full-time
…availability, security, and performance of a high-traffic, customer-facing banking website operating on a vendor-managed Adobe…
Added 8 mins ago
DI
Sales Manager - Concrete Division
Drake International
Shelburne, ON
- $90,000 to $110,000 CAD / year
- Full-time
…products for the construction industry, to recruit a Sales Manager. This opportunity offers the chance to play a key role in the company's continued expansion by developing new business,…
Added 8 mins ago
MH
Senior Information Technology Manager
Mosaic Homes
Vancouver, BC
- Full-time
As Senior IT Manager, you’ll lead our IT team and own the technology supporting Mosaic’s mission to Build A Better Home. Reporting to the Senior Vice President, Finance, this hands-on…
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Home Health Care - Specialist Rehab Product
Sobeys
Dartmouth, NS
- Full-time
Role model and reinforce customer service expectations daily for all staff
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Director, Audience Strategy
Adelphi Group
Toronto, ON
- Full-time
Using your technical expertise and analytics skills you will support a talented team of analysts on segment creation, activation, manage operational issues, and collaborate on the…
Added 11 mins ago
AH
Premium Services (Ticketing) Intern
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
As part of the MLSE premium services team, you will have the unique opportunity to support the delivery of championship fan service to Suite Holders during a variety of Scotiabank Arena…
Added 11 mins ago
AH
Premium & VIP Experiences Intern
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Support the planning and execution of Premium & VIP experiences across MLSE teams, venues and live events.
Added 11 mins ago
SS
Licensed Administrator - In Office - Burlington, Ontario, Canada
SCM Services d’assurances
Burlington, ON
- Full-time
Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed
Added 11 mins ago
LC
Specialist, Brand Marketing
Loblaw Companies Limited
Brampton, ON
- Full-time
The Brand Marketing Specialist provides tactical support for the development and execution of marketing campaigns and programs. Reporting to a Sr. Manager or Director/Sr. Director, this…

LSEG

Customer Sucess Manager Pricing Reference Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Summary

Join LSEG's Customer Success Team and help some of the world's leading financial institutions unlock greater value from our Pricing & Reference Services (PRS) business.

As a Customer Success Manager, you'll be at the center of our customer relationships, partnering with business and technical stakeholders to drive adoption, accelerate outcomes, and expand the strategic use of our solutions across their organizations. You will serve as a trusted advisor, helping customers navigate complex challenges, realize measurable value, and achieve their business objectives.

You'll own customer success strategies and Value Plans, proactively identifying opportunities to increase engagement, mitigate risk, and support long-term retention and growth. By combining strong relationship management, business acumen, and solution expertise, you'll help customers maximize the return on their investment in LSEG.

Working closely with Sales, Account Management, Product, and Market Development teams, you'll bring the voice of the customer into the business, influence strategy, and help uncover new opportunities for expansion.

This is an opportunity for a customer-focused professional who enjoys building executive relationships, creating measurable impact, and playing a strategic role in customer growth and success.

Role Overview

Clearly define business outcomes and success plans to capture and track customer objectives, milestones, risks, and success metrics.

Educate customers on how to use LSEG enterprise platforms, content, and technologies tailored to use-case needs.

Monitor usage, account health, and growth opportunities to create actionable insights, customer value plans, risk mitigation plans and strategically pivot as necessary.

Seek out organic business expansion opportunities (up-sell / cross-sell) in collaboration with LSEG business development partners.

Ensure customers derive maximum ROI from LSEG services and solutions, utilizing the full extent of their licenses/contracts.

Build, maintain and leverage strong relationships with business decision makers and users within each account to gather customer intelligence and influence adoption.

Qualifications / Skills

5+ years of commercial experience in B2B customer success, account management, consultative selling, or support, preferably in a SaaS company.

Must have knowledge and experience in financial content and the financial services industry.

Confidence engaging technical stakeholders such as market data managers, data stewards, reference data teams, pricing analysts, developers, application owners, data architects, and data engineers, while also communicating effectively with senior business decision makers.

Experience with pricing services, reference data, valuation workflows, security master data, data management platforms, APIs, and cloud-based data delivery solutions, with the ability to translate business and technical requirements into customer value and adoption plans.

Working knowledge of pricing and reference data workflows, data quality management, symbology and entity mapping, data governance, content delivery mechanisms, and operational resilience.

Familiarity with AI tools, generative AI technologies, and prompt development techniques, with the ability to identify and discuss AI-driven opportunities relevant to customer workflows and data strategies

Ability to lead customer discovery discussions covering data requirements, content coverage, delivery models, workflow integration, migration planning, and success criteria.

Ability to travel onsite when required

Strong judgment in managing customer issues, escalations, and cross-functional ownership.

Ability to align customer business needs with LSEG Pricing & Reference Services solutions.

Strong collaboration and relationship-building skills across internal and customer organizations.

Executive presence with the ability to serve as a trusted advisor.

Strong presentation, facilitation, and communication skills.

Proactive, detail-oriented, and customer-focused, with strong ownership and follow-through.

Strong project management and problem-solving skills. Ability to travel to customer sites when required.

BA/BS degree.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will drive adoption and strategic use of Pricing & Reference Services by partnering with financial institution stakeholders. They are responsible for defining success plans, identifying growth opportunities, and ensuring customers maximize the ROI of their LSEG solutions.

Requirements

Candidates must have 5+ years of commercial experience in B2B customer success or account management within the financial services industry. A bachelor's degree is required, along with technical proficiency in data management platforms, APIs, and pricing workflows.

Skills

Customer success
Account management
Consultative selling
Financial services
Pricing services
Reference data
Data management
APIs
Cloud-based data delivery
Data governance
Generative AI
Project management
Relationship building
Strategic planning
Data quality management

Benefits

Healthcare
Retirement planning
Paid volunteering days
Wellbeing initiatives

Visa sponsorship

Not detected in the job text

Keywords

Pricing & Reference Services
Financial institutions
SaaS
Market data
Data stewards
Valuation workflows
Security master data
Symbology
Entity mapping
Operational resilience
AI tools
Prompt development
Data strategies
Migration planning
LSEG
Customer engagement
Retention
Up-sell
Cross-sell
Business development
Executive relationships
Data architects
Data engineers
Application owners
Pricing analysts

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