EUC Desktop Support Engineer
- ON, Canada
- Ontario, Canada, Canada
$50,000 to $55,000 USD / year · Full-time
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Job details
- Pay
- $50,000 to $55,000 USD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
- Design deploy and manage Azure Virtual Desktop AVD infrastructures to support enterprise desktop virtualization needs.
- Implement and maintain EUC desktop engineering solutions ensuring optimal performance security and user experience.
- Collaborate with cross functional teams to integrate AVD with existing IT infrastructure and cloud services.
- Develop and maintain automation scripts to streamline deployment configuration and maintenance tasks.
- Monitor system performance and user experience metrics to proactively identify and address potential issues.
- Maintain thorough documentation of architecture configurations and operational procedures.
- Stay updated with the latest Azure and desktop engineering technologies and best practices to continuously improve solutions.
- Provide end-to-end support for Azure Virtual Desktop environments ensuring high availability and reliability.
- Perform advanced troubleshooting and root cause analysis for incidents related to virtual desktop infrastructure and EUC environments.
- Coordinate system upgrades patches and migrations with minimal disruption to users.
- Implement security best practices and compliance standards within virtual desktop and EUC solutions.
- Collaborate with IT teams to design scalable and secure desktop virtualization strategies.
- Participate in disaster recovery planning and execution to ensure business continuity.
- Mentor junior engineers and provide technical guidance on desktop engineering and AVD topics.
- Engage with stakeholders to understand requirements and deliver tailored end-user computing solutions.
More about this job
Responsibilities
Design, deploy, manage, and support Azure Virtual Desktop and end-user computing environments, ensuring availability, security, performance, and a positive user experience. Troubleshoot incidents, coordinate upgrades and migrations, automate operational tasks, maintain documentation, support disaster recovery, and guide junior engineers and stakeholders.
Requirements
The role calls for mid-to-senior-level experience supporting Azure Virtual Desktop and desktop engineering environments, including advanced troubleshooting, security, and operational management. It also requires collaboration across IT teams, stakeholder engagement, documentation, and the ability to provide technical guidance; no specific education or years of experience are stated.
Skills
- Azure Virtual Desktop
- Desktop Virtualization
- End-User Computing
- Infrastructure Management
- Advanced Troubleshooting
- Root Cause Analysis
- Automation Scripting
- Performance Monitoring
- Security Best Practices
- Compliance
- System Upgrades
- Patching
- Migrations
- Disaster Recovery
- Technical Mentoring
- Stakeholder Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Engineering
Keywords
- Azure Virtual Desktop
- AVD
- End-User Computing
- EUC
- Desktop Engineering
- Desktop Virtualization
- Cloud Services
- IT Infrastructure
- Automation Scripts
- Deployment
- Configuration
- System Performance
- User Experience
- Advanced Troubleshooting
- Root Cause Analysis
- System Upgrades
- Patching
- Migrations
- Security Best Practices
- Compliance Standards
- Scalable Infrastructure
- Disaster Recovery
- Business Continuity
- Technical Mentoring
- Operational Documentation