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Added 1 min ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Join a top-ranked brokerage firm recognized as an industry leader. We’re looking for a benefits Analyst to support our Employee Benefits and Retirement Practice. In this fast-paced,…
Added 1 min ago
Market Intelligence Strategic Insights Analyst
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
The Market Intelligence & Strategic Insights Analyst helps turn market, competitor, broker, customer and business information into clear stories that leaders can use to make decisions. The…
Added 1 min ago
Samples Analyst
Caldic
Mississauga, ON
Added 1 min ago
Reporting Analyst
Grainger Businesses
Thornhill, ON
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 1 min ago
DT
Analyst I Consulting
DXC Technology
Toronto, ON
- Full-time
…services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our…
Added 1 min ago
A
Local Technical Support Analyst
Accenture
Vancouver, BC
- Full-time
The Technology Support: Local (LTS) Canada Desktop Support Analyst reports directly to the LTS Canada CS&S Lead and the Canada GU-ITI Lead and has the following Provide workstation support…
Added 1 min ago
HC
Quality Control Analyst - Packaging
Highbury Canco Corporation
Leamington, ON
- Full-time
We are currently seeking a Quality Analyst - Packaging Lab to join our team of passionate employees.
Added 16 mins ago
HH
Clerk II
Halton Healthcare
Oakville, ON
- Full-time
…coordination, order entry, flow and clerical data management to support the various functional clerical responsibilities of Oncology Clinics, Systemic Clinics and other areas within the…
Added 31 mins ago
T
Senior Analyst, Enterprise Delivery Orchestration & Reporting
TD
Toronto, ON
- Full-time
Support implementation and transition to the ongoing Enterprise Delivery Council model, including mandate, scope, decision rights, membership, cadence, quorum, delegation and governance…
Added 31 mins ago
Supply Chain Analyst
Vast auto Distribution
Montreal, QC
The Supply Chain Optimization Analyst is responsible for implementing and improving systems, management tools, and processes specific to the Supply Chain department. This individual will…
Added 31 mins ago
Managed Accounts Analyst
Richardson Wealth Ltd
Toronto, ON
Manage workflow and perform trade and modeling operations to support Managed Accounts’ central service activities
Added 31 mins ago
KI
Sales Account Executive
Kujaku Inc
Canada
- Full-time
You are a dispatcher, logistics coordinator, logistics analyst or brokerage support professional ready to move into a sales role. You know what a load actually costs, why a lane is tight…
Added 46 mins ago
A
Data Analyst I
Ameresco
Calgary, AB · Canada - Alberta - Calgary
- Full-time
Ameresco has an immediate opening for a Data Analyst I who will serves as the first point of contact for customers seeking technical assistance or support. This role is responsible for…
Added 46 mins ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
The Service Desk Analyst will be responsible for providing technical assistance and support to end-users, resolving issues related to computer systems, software and hardware. As the first…
Added 46 mins ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Director of financial reporting, the Senior Financial Analyst will be responsible for.
Added 1 hour ago
NB
Analyst commercial financing operation
National Bank of Canada
Montreal, QC
- Temporary
A career as an analyst in one of the teams preparing legal documentation or disbursement authorization in the Commercial Financing Operation (CFO) sector at National Bank means acting as a…
Added 1 hour ago
NB
Senior Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
The Wealth Management, Credit Risk Management team is currently looking for a Senior Analyst. Its mission is to protect the company's capital and minimize business risk related to client…
Added 1 hour ago
L
Production Support Analyst
LTM
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
Role – Sr. Technical Analyst – Production Support
Added 1 hour ago
Portfolio Analyst
Scotiabank
Toronto, ON
Provide timely support for the Portfolio Manager or Associate Portfolio Manager by:
Added 1 hour ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
B
Risk and Fraud Analyst
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Concord, ON
- Full-time
Work cross-functionally with departments such as Customer Support to gather information and resolve risk-related issues.
Added 1 hour ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
…families, making it easy to get the best advice, protection, and support in their moments of need,…
Added 1 hour ago
T
Bodily Injury Claims Advisor
TD
Calgary, AB · Burlington, ON
- Full-time
This role support the Bodily Injury national portfolio; however, the positions are physically based in Burlington, Ontario and Calgary, Alberta.
Added 1 hour ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.
Added 1 hour ago
OV
Financial Analyst - Finance, Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Financial Analysts are part of a team of professionals providing important program support to budget owners and stakeholders. This role requires thorough and thoughtful analysis of…

LTM

Production Support Analyst

Mississauga, ON, Canada

$75,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltm.com/

Job description –

Role – Sr. Technical Analyst – Production Support

Location – Mississauga, ON (Hybrid – 3 days a week onsite)

Fulltime

This opportunity is for a Senior Technical Analyst within a product-based organization The role is aligned to directly work with clients client support teams and ensuring the stability reliability and performance of critical Web Products applications

This is a highly visible role that requires technical functional expertise and the ability to operate effectively under pressure in a time sensitive environment by adhering to defined SLAs SLIs and operational KPIs

Must have qualifications

Experience supporting business critical Web applications with advanced understanding of Applications and environment controls

Serve as a key point of contact for client reported issues Innate ability to take ownership and responsibility for troubleshooting production issues and determining root causes

Improve the service level the team provides to our end users which includes maximizing operational efficiencies strengthening issue investigation and resolution and knowledge sharing practices

Understanding workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it overall to support remediation and improvement

Ability to cope up with the continuous product enhancements and technology upgrades

Recommend execute Operational improvement initiatives long term remediation to recurring issues and enhancements to monitoring and automation

Excellent analytical planning communication presentation and leadership skills

Ability to deliver with minimum supervision

Supporting existing processes implementing and supporting change requirements as part of a structured change control process

Updating SOPs Runbooks troubleshooting guides and documentation

Strong knowledge and advanced hands-on working knowledge of Angular APIs Java SQL AWS Jenkins and Postman

Bachelor’s degree with relevant experience of 5 yrs in production support application support IT operations

Job Skills

Communication Analytical Trouble shooting Problem Solving and Coordination skills

SLA and KPIs adherence

SOPs and knowledge repositories update

Product Requirements and Estimation

Web applications and REST APIs JSONXML

Microservices based architecture

JavaJ2EE technologies Angular Typescript coding HTML5 CSS3 Authentication OAuth SSO STS

SQL Queries AWS Dynatrace Site 24X7 Jenkins CICD pipelines

Request flow from web server to application servers and integration points

Hands on experience or strong knowledge in Mutual Fund and or Insurance will be considered as an added advantage

Benefits/perks listed below may vary depending on the nature of your employment with LTM Canada (“LTMC”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Health Care Spending Account
Short Term and Long-Term Disability Coverage
Life Insurance
Annual vacation and other Paid Leaves
Maternity Leave Top Up Pay

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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More about this job

Responsibilities

Support the stability, reliability, and performance of critical web applications, serving as a key contact for client-reported issues and resolving production incidents in line with SLAs, SLIs, and operational KPIs. Improve operational efficiency through root-cause remediation, monitoring and automation enhancements, change control, and maintenance of SOPs, runbooks, troubleshooting guides, and knowledge resources.

Requirements

Requires a bachelor's degree and at least five years of production support, application support, or IT operations experience, including support for business-critical web applications. Candidates should have hands-on knowledge of Angular, APIs, Java, SQL, AWS, Jenkins, and Postman, along with strong analytical, communication, troubleshooting, and problem-solving skills; mutual fund or insurance experience is an advantage.

Skills

Production Support
Application Support
Troubleshooting
Root Cause Analysis
Incident Management
Angular
REST APIs
Java
SQL
AWS
Jenkins
Postman
Dynatrace
Microservices
OAuth
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Care Spending Account
Short-Term Disability Coverage
Long-Term Disability Coverage
Life Insurance
Annual Vacation
Paid Leaves
Maternity Leave Top-Up Pay

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Application Support
IT Operations
Web Applications
REST APIs
JSON
XML
Microservices
Java
J2EE
Angular
TypeScript
HTML5
CSS3
OAuth
Single Sign-On
STS
SQL
AWS
Dynatrace
Site24x7
Jenkins
CI/CD Pipelines
Postman
SLAs
SLIs
Operational KPIs
Change Control
Runbooks
Mutual Funds

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