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Added 3 mins ago
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Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 3 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Moncton, NB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 3 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Guelph, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 3 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 3 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Burlington, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 4 mins ago
RA
Junior Business Analyst (Digital Products - Financial Services)
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions.
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 33 mins ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions…
Added 33 mins ago
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Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 1 hour ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 1 hour ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 1 hour ago
C
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 1 hour ago
C
IT Quality Engineer - AVP
Citi
Mississauga, ON
- Full-time
…accounting, and regulatory reporting platforms. The Senior QA Analyst will drive end-to-end testing strategies, BDD automation, UAT certification, and production readiness across critical…
Added 1 hour ago
Member IT Services - Associate IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Toronto, ON
The Associate IT Business Systems Analyst role serves as a bridge between business needs and user-facing reporting and analytics solutions. The primary focus is the design, development,…
Added 1 hour ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Added 2 hours ago
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Guidewire Business Analyst
Envision Technology Solutions
Markham, ON
- Contract
Minimum 10+ years of experience as a Business Analyst with 8+ years of P&C Domain experience.
Added 2 hours ago
Data & Business Support Analyst
MCAP
Toronto, ON
Aptitude for learning new computer software programs
Added 2 hours ago
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T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
We are seeking a highly analytical and technically skilled Senior Data Analyst / Business Analyst to support enterprise finance and regulatory data initiatives. The successful candidate…
Added 2 hours ago
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Senior Analyst, Credit Risk Analytics, Stress Testing (12 Month Contract)
BMO
Toronto, ON · FCP
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 2 hours ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
…over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional…
Added 3 hours ago
DT
Analyst I Consulting
DXC Technology
Toronto, ON
- Full-time
…world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver…
Added 3 hours ago
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Local Technical Support Analyst
Accenture
Vancouver, BC
- Full-time
…applying proven engineering concepts and practices for long-term solutions. Our team consists of visionary infrastructure transformers, with a multidisciplinary team of technologists,…
Added 3 hours ago
Supply Chain Analyst
Vast auto Distribution
Montreal, QC
The Supply Chain Optimization Analyst is responsible for implementing and improving systems, management tools, and processes specific to the Supply Chain department. This individual will…
Added 3 hours ago
ET
Guidewire Business Analyst
Envision Technology Solutions
Markham, ON
- Contract
Minimum 10+ years of experience as a Business Analyst with 08+ years of P&C Domain experience.
Added 3 hours ago
D-
Analyste SAP (Business One)
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Traduire les besoins des différentes équipes en solutions concrètes dans SAP

LTM

Production Support Analyst

Mississauga, ON, Canada

$75,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltm.com/

Job description –

Role – Sr. Technical Analyst – Production Support

Location – Mississauga, ON (Hybrid – 3 days a week onsite)

Fulltime

This opportunity is for a Senior Technical Analyst within a product-based organization The role is aligned to directly work with clients client support teams and ensuring the stability reliability and performance of critical Web Products applications

This is a highly visible role that requires technical functional expertise and the ability to operate effectively under pressure in a time sensitive environment by adhering to defined SLAs SLIs and operational KPIs

Must have qualifications

Experience supporting business critical Web applications with advanced understanding of Applications and environment controls

Serve as a key point of contact for client reported issues Innate ability to take ownership and responsibility for troubleshooting production issues and determining root causes

Improve the service level the team provides to our end users which includes maximizing operational efficiencies strengthening issue investigation and resolution and knowledge sharing practices

Understanding workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it overall to support remediation and improvement

Ability to cope up with the continuous product enhancements and technology upgrades

Recommend execute Operational improvement initiatives long term remediation to recurring issues and enhancements to monitoring and automation

Excellent analytical planning communication presentation and leadership skills

Ability to deliver with minimum supervision

Supporting existing processes implementing and supporting change requirements as part of a structured change control process

Updating SOPs Runbooks troubleshooting guides and documentation

Strong knowledge and advanced hands-on working knowledge of Angular APIs Java SQL AWS Jenkins and Postman

Bachelor’s degree with relevant experience of 5 yrs in production support application support IT operations

Job Skills

Communication Analytical Trouble shooting Problem Solving and Coordination skills

SLA and KPIs adherence

SOPs and knowledge repositories update

Product Requirements and Estimation

Web applications and REST APIs JSONXML

Microservices based architecture

JavaJ2EE technologies Angular Typescript coding HTML5 CSS3 Authentication OAuth SSO STS

SQL Queries AWS Dynatrace Site 24X7 Jenkins CICD pipelines

Request flow from web server to application servers and integration points

Hands on experience or strong knowledge in Mutual Fund and or Insurance will be considered as an added advantage

Benefits/perks listed below may vary depending on the nature of your employment with LTM Canada (“LTMC”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Health Care Spending Account
Short Term and Long-Term Disability Coverage
Life Insurance
Annual vacation and other Paid Leaves
Maternity Leave Top Up Pay

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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More about this job

Responsibilities

Support the stability, reliability, and performance of critical web applications, serving as a key contact for client-reported issues and resolving production incidents in line with SLAs, SLIs, and operational KPIs. Improve operational efficiency through root-cause remediation, monitoring and automation enhancements, change control, and maintenance of SOPs, runbooks, troubleshooting guides, and knowledge resources.

Requirements

Requires a bachelor's degree and at least five years of production support, application support, or IT operations experience, including support for business-critical web applications. Candidates should have hands-on knowledge of Angular, APIs, Java, SQL, AWS, Jenkins, and Postman, along with strong analytical, communication, troubleshooting, and problem-solving skills; mutual fund or insurance experience is an advantage.

Skills

Production Support
Application Support
Troubleshooting
Root Cause Analysis
Incident Management
Angular
REST APIs
Java
SQL
AWS
Jenkins
Postman
Dynatrace
Microservices
OAuth
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Care Spending Account
Short-Term Disability Coverage
Long-Term Disability Coverage
Life Insurance
Annual Vacation
Paid Leaves
Maternity Leave Top-Up Pay

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Application Support
IT Operations
Web Applications
REST APIs
JSON
XML
Microservices
Java
J2EE
Angular
TypeScript
HTML5
CSS3
OAuth
Single Sign-On
STS
SQL
AWS
Dynatrace
Site24x7
Jenkins
CI/CD Pipelines
Postman
SLAs
SLIs
Operational KPIs
Change Control
Runbooks
Mutual Funds

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