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Added 3 mins ago
C
Business Analyst Co-op (Winter 2027)
CIBC
Toronto, ON
- Full-time
You enjoy process improvement. You are excited about the process of researching current processes and identifying improvements that will optimize or improve standards.
Added 18 mins ago
P
Business Systems Analyst (Guidewire ClaimCenter)
Procom
Toronto, ON
- Contract
Title: Business Systems Analyst (BSA) – Guidewire ClaimCenter
Added 18 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Moncton, NB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Guelph, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 18 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 18 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Burlington, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 19 mins ago
RA
Junior Business Analyst (Digital Products - Financial Services)
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Experience with process improvement methodologies such as Six Sigma or Lean.
Added 32 mins ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 33 mins ago
AC
Analyste En Information Financière
Aston Carter
Montreal, QC
- $55 to $59 CAD / hour
- Contract
This Financial Reporting Analyst role supports the development of new financial products by leading both financial reporting and post-development testing activities. You will work closely…
Added 48 mins ago
SI
Business Intelligence Analyst
Spait Infotech
Canada
- Full-time
Identify business trends, opportunities, and areas for process improvement.
Added 48 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
The Financial Reporting team within the VP Finance & Services is currently seeking a Full-time Regular Analyst, Financial Reporting.
Added 48 mins ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
Working with the financial analyst, ensure all billings and invoicing is submitted on time. Ensure all project deliverables are accomplished and supporting documentation is prepared for…
Added 48 mins ago
C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Process Improvement: Drive continuous improvement of GTM FP&A processes, systems, and tools to streamline reporting and sharpen decision-making.
Added 48 mins ago
AP
Financial Analyst
Arbutus Properties
Vancouver, BC
- Full-time
We're hiring a Financial Analyst to support the day-to-day management of our loan portfolio and lender relationships. This is a hands-on role for a detail-oriented team member who will…
Added 1 hour ago
ZC
Internal Controls Governance Analyst - 12-month Contract
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for an Internal Controls Governance Analyst, for a 12-month contract, to support the administration, governance and continuous improvement of our Internal…
Added 1 hour ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
Identify and recommend workflow enhancements, process improvement, automation
Added 1 hour ago
SH
Senior Financial Analyst, Supply Chain
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
Proficiency using artificial intelligence tools responsibly to streamline analysis, reporting and process improvement.
Added 1 hour ago
M
Senior Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Methods and Techniques: BPMN 2.0, customer journey mapping, service design, and Lean or Six Sigma process improvement.
Added 1 hour ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 1 hour ago
R
Business Analyst - Non-Technical
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst - Non-Technical on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 1 hour ago
B
Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
Performs overall coordination & support in the areas of lease administration process improvement
Added 1 hour ago
Total Rewards Analyst
UFA Co-operative Ltd.
Calgary, AB
…to support the administration, communication, and continuous improvement of UFA's total rewards programs. This role is responsible for delivering exceptional service related to…

LTM

Production Support Analyst

Mississauga, ON, Canada

$75,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltm.com/

Job description –

Role – Sr. Technical Analyst – Production Support

Location – Mississauga, ON (Hybrid – 3 days a week onsite)

Fulltime

This opportunity is for a Senior Technical Analyst within a product-based organization The role is aligned to directly work with clients client support teams and ensuring the stability reliability and performance of critical Web Products applications

This is a highly visible role that requires technical functional expertise and the ability to operate effectively under pressure in a time sensitive environment by adhering to defined SLAs SLIs and operational KPIs

Must have qualifications

Experience supporting business critical Web applications with advanced understanding of Applications and environment controls

Serve as a key point of contact for client reported issues Innate ability to take ownership and responsibility for troubleshooting production issues and determining root causes

Improve the service level the team provides to our end users which includes maximizing operational efficiencies strengthening issue investigation and resolution and knowledge sharing practices

Understanding workflow-based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it overall to support remediation and improvement

Ability to cope up with the continuous product enhancements and technology upgrades

Recommend execute Operational improvement initiatives long term remediation to recurring issues and enhancements to monitoring and automation

Excellent analytical planning communication presentation and leadership skills

Ability to deliver with minimum supervision

Supporting existing processes implementing and supporting change requirements as part of a structured change control process

Updating SOPs Runbooks troubleshooting guides and documentation

Strong knowledge and advanced hands-on working knowledge of Angular APIs Java SQL AWS Jenkins and Postman

Bachelor’s degree with relevant experience of 5 yrs in production support application support IT operations

Job Skills

Communication Analytical Trouble shooting Problem Solving and Coordination skills

SLA and KPIs adherence

SOPs and knowledge repositories update

Product Requirements and Estimation

Web applications and REST APIs JSONXML

Microservices based architecture

JavaJ2EE technologies Angular Typescript coding HTML5 CSS3 Authentication OAuth SSO STS

SQL Queries AWS Dynatrace Site 24X7 Jenkins CICD pipelines

Request flow from web server to application servers and integration points

Hands on experience or strong knowledge in Mutual Fund and or Insurance will be considered as an added advantage

Benefits/perks listed below may vary depending on the nature of your employment with LTM Canada (“LTMC”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Health Care Spending Account
Short Term and Long-Term Disability Coverage
Life Insurance
Annual vacation and other Paid Leaves
Maternity Leave Top Up Pay

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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More about this job

Responsibilities

Support the stability, reliability, and performance of critical web applications, serving as a key contact for client-reported issues and resolving production incidents in line with SLAs, SLIs, and operational KPIs. Improve operational efficiency through root-cause remediation, monitoring and automation enhancements, change control, and maintenance of SOPs, runbooks, troubleshooting guides, and knowledge resources.

Requirements

Requires a bachelor's degree and at least five years of production support, application support, or IT operations experience, including support for business-critical web applications. Candidates should have hands-on knowledge of Angular, APIs, Java, SQL, AWS, Jenkins, and Postman, along with strong analytical, communication, troubleshooting, and problem-solving skills; mutual fund or insurance experience is an advantage.

Skills

Production Support
Application Support
Troubleshooting
Root Cause Analysis
Incident Management
Angular
REST APIs
Java
SQL
AWS
Jenkins
Postman
Dynatrace
Microservices
OAuth
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Care Spending Account
Short-Term Disability Coverage
Long-Term Disability Coverage
Life Insurance
Annual Vacation
Paid Leaves
Maternity Leave Top-Up Pay

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Application Support
IT Operations
Web Applications
REST APIs
JSON
XML
Microservices
Java
J2EE
Angular
TypeScript
HTML5
CSS3
OAuth
Single Sign-On
STS
SQL
AWS
Dynatrace
Site24x7
Jenkins
CI/CD Pipelines
Postman
SLAs
SLIs
Operational KPIs
Change Control
Runbooks
Mutual Funds

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