Program Manager
- Quebec, QC, Canada
$120,000 to $150,000 USD / year · Full-time
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Job details
- Pay
- $120,000 to $150,000 USD / year
- Job type
- Full-time
- Apply by
- Experience
- 7 years of experience in client facing solution consulting business analysis or delivery roles involving largescale software implementations
- Posting language
- English
- Posted
Original job description
Role Description
Job Title: Program Manager
Work Location: Montreal, Quebec, Canada (Hybrid)
Role Summary
Vacancy Type: New Vacancy
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits And Perks
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at applicantaccommodation.canada@ltimindtree.com so that arrangements can be made for the appropriate accommodations to be in place.
Job Title: Program Manager
Work Location: Montreal, Quebec, Canada (Hybrid)
Role Summary
- Senior client facing role responsible for developing an end-to-end business understanding of the implemented solution
- Acts as the bridge between client business stakeholders and technical delivery teams ensuring both groups share a common understanding of the solution
- Combines strong business process knowledge with sufficient technical literacy to understand integrations data flows environments releases and testing without requiring deep coding or configuration expertise
- Develop a comprehensive understanding of
- End-to-end business processes
- Solution behaviour
- System integrations
- Data flows across systems
- Business to system process mapping
- Solution dependencies
- Understand not only how data moves through the solution, but why it moves that way enabling technical concepts to be explained in business-friendly terminology
- Serve as the client facing liaison between the business and technical teams effectively translating integrations releases data flows and testing concepts for stakeholders
- Provide business input into environment strategy helping clients understand how environment availability and sequencing affect testing windows readiness and release planning
- Support release planning and coordination by explaining release scope timing changes dependencies and business impact
- Review technical prerelease, post release documentation, and translate it into actionable business guidance
- Support demonstrations by ensuring scenarios and data flows represent realistic business use cases and helping stakeholders understand what the demonstration proves
- Understand batch cycle timings and dependencies particularly their effect on data availability and viable testing windows
- Advise on and help lead integration testing from a business and functional perspective ensuring that test scenarios represent real processes and validate end-to-end data movement
- Provide business risk input into nonfunctional testing covering areas such as performance security and disaster recovery
- Advise clients and project teams on the overall testing approach based on end-to-end business understanding rather than deep technical implementation
- Help clients interpret quality metrics defect information and testing evidence in terms of impact on business processes and operational readiness
- Collaborate closely with Project Management Business Analysts Technical Architects Developers and QA Analysts
- Communicate confidently with business technical and executive level stakeholders
- Bachelors degree in Business IT Computer Science a related field or equivalent relevant experience
- 7 years of experience in client facing solution consulting business analysis or delivery roles involving largescale software implementations
- Workers Compensation or broader insurance experience is strongly preferred
- System integrations and data flows
- Release cycles
- Environment strategies
- Batch processing
- Integration testing
- Nonfunctional testing
- Does not require deep hands-on coding or technical configuration expertise
- Excellent written verbal presentation facilitation and client facing communication skills
- Proficiency with Microsoft Word Excel and Outlook
- AI Expectations
- Experience using AI enabled tools or techniques to assist with solution understanding testing insights quality information or metrics analysis
- Ability to identify and advise clients on practical opportunities for applying AI within their own testing and quality processes
Vacancy Type: New Vacancy
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at applicantaccommodation.canada@ltimindtree.com so that arrangements can be made for the appropriate accommodations to be in place.
More about this job
Responsibilities
Bridge client business stakeholders and technical delivery teams by explaining solution behavior, integrations, data flows, releases, environments, and testing in business-friendly terms. Support release coordination, demonstrations, end-to-end integration and nonfunctional testing, and interpretation of quality evidence to assess business impact and operational readiness.
Requirements
Requires a bachelor’s degree in business, IT, computer science, a related field, or equivalent relevant experience, plus at least seven years in client-facing solution consulting, business analysis, or delivery roles involving large-scale software implementations. Candidates should have strong business process knowledge, working knowledge of integrations, releases, environments, batch processing and testing, excellent communication skills, and experience with AI-enabled tools; workers’ compensation or insurance experience is strongly preferred.
Skills
- End-to-End Business Process Analysis
- Solution Consulting
- Client-Facing Communication
- System Integrations
- Data Flows
- Business-to-System Process Mapping
- Release Planning
- Environment Strategy
- Integration Testing
- Nonfunctional Testing
- Batch Processing
- Quality Metrics Analysis
- Risk Assessment
- Stakeholder Facilitation
- Microsoft Word
- Microsoft Excel
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care Spending Account
- Short-Term Disability Coverage
- Long-Term Disability Coverage
- Life Insurance
- Annual Vacation
- Paid Leave
- Maternity Leave Top-Up Pay
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Technology
- Consulting
- Software
- Data & Analytics
Keywords
- Business Process Analysis
- Solution Consulting
- Workers’ Compensation
- Insurance
- System Integrations
- Data Flows
- Process Mapping
- Release Planning
- Environment Strategy
- Batch Processing
- Integration Testing
- Nonfunctional Testing
- Performance Testing
- Security Testing
- Disaster Recovery
- Quality Metrics
- Defect Analysis
- Operational Readiness
- AI-Enabled Tools
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook