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lululemon

Change Management Lead

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of relevant experience in planning and delivering change management activities for transformation projects, ideally in a change management role
Posting language: English
Posted: Oct 26, 2026

Original job description

Requirements

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

The Supply Chain Strategy and Programs team serves supply chain and enterprise partners by collaborating to develop sustainable strategies and operating models that solve big business problems. By doing this, we elevate the employee’s experience and build the foundation that will enable us to achieve our strategic, long-term goals.

The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and implement change and engagement activities to enable project(s) and support the adoption of changes required by transformation initiatives. This will be in alignment with enterprise frameworks from Organization Effectiveness, and in close partnership with Product Operations to ensure consistency. This person is a strategic change agent, driving change through stakeholder influence, enabling us to achieve our long-term enterprise goals.

Core Responsibilities

Deliver and implement the change management strategy & approach for Supply Chain Strategy project(s)
Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities
Scope, plan, design and implement change and engagement activities (e.g. change impact assessments, leadership alignment, readiness assessments, hypercare & sustainment plans), to enable multi-year program(s) and support the adoption of changes required by transformation initiatives.
Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
Work with the Supply Chain Strategy & Programs team in planning & reporting on required change management activities
Identify any change-related program risks and recommended mitigation strategies and collaborate with other team members and partners in the business (e.g., communications, learning/training) throughout the transformation journey to plan and deliver on our transformation priorities
Provide input, document requirements and support the design/delivery of change learning programs
Applies a creative mix of new & existing frameworks, methodologies, and tools, in partnership with the Change Management COE, to ensure effective delivery of programs
Support project management activities for specific workstreams as identified with SCP, including status reporting and tracking, meeting content prep, workstream content creation support (ppt/xls), workback planning, and risk management
Maintain and support use of standard methodology and tools (at project- and workstream-level)
Deliverables include status reports, detailed project plan, project roadmap, stakeholder lists, content for leadership engagement touchpoints

Support Activities

Consults on solutions to performance gaps based on sound learning design principles that are outside of the immediate scope design requirements
Supports Strategic Initiatives and special projects as needed
Potential to work outside normal business hours to support change management activities and global business partners

Qualifications

3-5 years of relevant experience in planning and delivering change management activities for transformation projects, ideally in a change management role
University, College, Certification or Degree in business, change management, operations, or similar relevant field
Change Management certification or designation desired
Familiarity with project management approaches, tools, and phases of the project lifecycle
Experience working cross-functionally with product management and technology an asset
Experience working in an agile technology environment an asset
Strong communications skills: verbal, written, negotiation and presentational.
Ability to influence others and move toward a common vision or goal
Proven ability to meet deadlines and operating under tight time constraints with a strong sense of urgency.
Experience in a vertically integrated, global, specialty apparel retail environment is a plus.
Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups.
Strong business acumen and analytical, problem-solving skills with the ability to connect learning initiatives with business goals and results
Proven aptitude for and interest in leading-edge development tools and technology

must haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.
Possess an entrepreneurial spirit and continuously innovate to achieve great results.
Communicate with honesty and kindness and create the space for others to do the same.
Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
Foster connection by putting people first and building trusting relationships.
Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in Canada is required for this role.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from  $88,200-115,800 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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More about this job

Responsibilities

Lead change management strategy and delivery for Supply Chain transformation projects, including assessing impacts and readiness, engaging stakeholders, and planning communications, learning, and sustainment activities. Coordinate with enterprise partners and the Change Management Center of Excellence, manage change-related risks, and support project planning, reporting, and workstream deliverables.

Requirements

Requires 3–5 years of experience planning and delivering change management activities for transformation projects, along with a relevant university, college, certification, or degree; a change management certification is desired. Candidates should bring strong communication, influencing, project management, analytical, and conflict-resolution skills; experience in agile technology, product management, or global specialty apparel retail is an asset, and authorization to work in Canada is required.

Skills

Change Management
Stakeholder Engagement
Change Impact Assessment
Change Readiness Assessment
Communications Planning
Sustainment Planning
Project Management
Risk Management
Learning Program Design
Cross-Functional Collaboration
Influencing
Conflict Resolution
Business Acumen
Analytical Problem-Solving
Agile Technology Environments
Status Reporting

Benefits

Annual Bonus Program
Extended Health Benefits
Dental Benefits
Mental Health Plans
Paid Time Off
Savings And Retirement Plan Matching
Employee Discount
Fitness And Yoga Classes
Parenthood Top-Up
Development Courses
People Networks
Mentorship Programs
Leadership Series

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Supply Chain Strategy
Transformation Initiatives
Change Management Strategy
Change Impact Assessment
Change Readiness
Stakeholder Engagement
Communications Planning
Sustainment Planning
Hypercare
Leadership Alignment
Project Management
Risk Mitigation
Learning Design
Agile
Product Management
Technology
Status Reporting
Project Roadmaps
Workback Planning
Workstream Management
Organizational Effectiveness
Training
Retail
Supply Chain

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