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Added 6 mins ago
G
Analytics Engineer I (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
As an Analystics Engineer I, you will entail collaborating with multiple teams across the organization to evaluate our customer’s data needs, design data models, and produce effective data…
Added 6 mins ago
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Integrations Engineer I (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
The Integrations Engineer I will entail transforming customer requirements into complete solutions - including custom, code-based integrations when pre-built connectors aren't enough - that…
Added 6 mins ago
SL
Senior UI/UX Software Engineer (UE5)
SkyBox Labs
Burnaby, BC
- Full-time
SkyBox Labs is looking for a Senior UI/UX Engineer to join our team on an ambitious AAA co-development project set within a highly anticipated universe.
Added 6 mins ago
SL
UI/UX Software Engineer (UE5)
SkyBox Labs
Burnaby, BC
- Full-time
SkyBox Labs is looking for a Senior UI/UX Engineer to join our team on an ambitious AAA co-development project set within a highly anticipated universe.
Added 6 mins ago
VL
Client Engagement Lead - Canada
Very LLC
Remote, Canada
- Full-time
- Remote
Very is a fully distributed technology firm led by expert problem-solvers who create efficient, scalable solutions that move commercial, industrial, and consumer products from pilot to…
Added 6 mins ago
ZT
Développeur de logiciels, professionnel II/ Software Engineer, Professional II
Zebra Technologies
Montreal, QC · CAN - Montreal, Canada
- Full-time
…United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their…
Added 18 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 18 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 18 mins ago
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Senior QA Automation Engineer – Java & Playwright
Cognizant
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
As a Senior QA Automation Engineer – Java & Playwright, you will make an impact by developing scalable automation solutions and leading end-to-end testing activities for enterprise…
Added 18 mins ago
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Software Engineer in Test
LTM
Mississauga, ON
- $103,554 to $115,200 CAD / year
- Full-time
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by…
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Kitimat, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Kitimat, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Solar PV Engineer
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 18 mins ago
WI
Senior Professional, Structural Engineering
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
As a Senior Structural Engineer in our Resources Engineering group, you will apply your structural design expertise to heavy industrial and mining projects from conceptual design through…
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Terrace, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 18 mins ago
WI
Senior Instrumentation & Controls Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 18 mins ago
WI
Solar PV Engineer
WSP in Canada
AB · Edmonton, AB
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 18 mins ago
WI
Solar PV Engineer
WSP in Canada
Mississauga, ON
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 18 mins ago
WI
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Thunder Bay, ON
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Senior Civil Engineer - Ressources
WSP in Canada
Terrace, BC
- Full-time
…science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers. We are…
Added 18 mins ago
WI
Solar PV Engineer
WSP in Canada
Fredericton, NB
- Full-time
…projects that create real impact in our communities. As a Solar PV Engineer with us, you will be part of our national renewable energy team, leveraging your skills in the design and…
Added 18 mins ago
WI
Lead Electrical Engineer, Resources
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.

Lumentum

IT Desktop Engineer - Co-Op/Intern

Ottawa, ON, Canada
Canada - Ottawa (Bill Leathem), Canada

Pay Range: $24-35/hr · Full-time

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Job details

Pay: Pay Range: $24-35/hr
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Lumentum Canada was awarded the 2022 National Capital Region’s Top Employers for the 6th consecutive year and the 2022 Career Directory Canada’s Best Employers for Recent Graduates for the 5th consecutive year.

Position Title: IT Desktop Engineer – Co-Op/Intern

Employment Type: Student – Co-op, existing vacancy

Location: Ottawa ON, Onsite

About Lumentum

At Lumentum, we’re building the tech behind the world’s fastest networks and most advanced systems. Our optical and photonic solutions power everything from AI and cloud computing to data centers, telecom, and advanced manufacturing.

We’re a global team of innovators working where light meets technology, solving big challenges that keep the world connected and moving forward. If shaping the future of connectivity excites you, you’ll fit right in.

The Opportunity

12-16 months: January 2027 – April 2028
Pay Range: $24-35/hr

What You’ll Be Doing

Coordinate, diagnose and troubleshoot incoming employee calls
Provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access
Ensure key IT systems, hardware, services and processes are available
Proactively evaluate and monitor performance of key systems and processes to ensure continued business operations
Physical installation and maintenance of server and storage hardware
Coordinate and communicate with leadership on proposed or implemented resolutions and changes
Meet organizational SLA metrics
Work with the global team as well as local stakeholders in the implementation and testing of new technologies and/or initiatives
Collaborate with other IT and business teams on projects.
Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develop, document, and implement standard operating procedures and customer service guidelines relating to IT support
Manage incidents and service requests in the ticketing system in accordance with service targets and support procedures.
Help users make effective use of supported technology and self-service resources.
Provide case status updates to management and end-users

What We’re Looking For

Education:

Candidates must be currently enrolled in a recognized Canadian post-secondary institution
Open to Bachelors, Masters, and PhD students in Computer Systems Technician or related fields.

Experience:

Technical Skills:

Advanced Windows Desktop expertise is a must
Some experience in support Windows Server (2008R2, 2012R2) environments is a must
Some experience in supporting server environments and infrastructure is required
Some experience in supporting Linux (RedHat/CentOS) environments is preferred
Some background in understanding and supporting hypervisor technologies is a must (VMware)
Experience supporting Microsoft 365 and Active Directory and/or Microsoft Entra ID
Understanding of DNS, DHCP, TCP/IP, Wi-Fi, VPN, and basic network troubleshooting.
Knowledge of infrastructure (SMTP, FTP, SFTP, ssh, DNS, DHCP) services is preferred
Experience in automation of manual tasks is preferred
Backup and restore technologies and practices is preferred
Cloud technology (Amazon, Google, Azure) is a plus
Familiarity with macOS support and mobile device management.
Web server experience (Apache, IIS) is a plus
Working knowledge of Virtualization (VMware) is a plus
Enterprise Networking knowledge is a plus.

Key Competencies:

Strong language command of English
Excellent oral/written abilities
Mentally flexible, agile and adaptable to rapid changes
Outstanding customer service and positive attitude
Analytical, troubleshooting and problem-solving skills
Independent thinker with a strong desire to learn new technologies, processes and take on new challenges
Clear written documentation and effective cross-team collaboration.
Driven to solving issues at the root level.

Perks You’ll Love

Free parking
Free gym
Cafeteria with subsidized meals and free coffee/tea
Prayer room
Games room

Candidates must be eligible to complete a background check as part of the hiring process

Join a Team That’s Shaping the Future

At Lumentum, we’re more than just a workplace - we’re a launchpad for creativity and innovation. We’re committed to celebrating your unique talents and helping you grow. Our guiding principles - Innovate, Engage, Deliver, Excel, and Win - aren’t just words; they’re the heart of what we do.

Let’s Build a Brighter Future Together!

We’re committed to building an inclusive workplace where everyone feels valued and empowered. We welcome applicants from all backgrounds and provide accommodations for individuals with disabilities throughout the hiring process. Your uniqueness makes us stronger, sparks creativity, and drives our success.

Please contact us at talentacquisition@lumentum.com to request accommodation.

Join us - your future starts here!

Apply About employer

More about this job

Responsibilities

The IT Desktop Engineer will diagnose and troubleshoot technical issues for employees while ensuring the availability of key IT systems and hardware. They will also manage service requests in the ticketing system and collaborate with global teams on technology implementations.

Requirements

Candidates must be currently enrolled in a Canadian post-secondary institution in a computer-related field. Essential technical requirements include advanced Windows Desktop expertise, experience with Windows Server, and knowledge of virtualization technologies like VMware.

Skills

Windows Desktop
Windows Server
VMware
Microsoft 365
Active Directory
Microsoft Entra ID
DNS
DHCP
TCP/IP
Wi-Fi
VPN
Linux
Troubleshooting
Technical support
Hardware installation
Ticketing system

Benefits

Free parking
Free gym
Subsidized meals
Free coffee and tea
Prayer room
Games room

Visa sponsorship

Not detected in the job text

Keywords

IT Desktop Engineer
Windows Server
VMware
Active Directory
Microsoft Entra ID
Linux
RedHat
CentOS
TCP/IP
DNS
DHCP
VPN
Infrastructure
Hypervisor
Automation
Cloud technology
macOS
Mobile device management
Apache
IIS
SLA
Ticketing system
Hardware maintenance
Technical support
Networking
Optical solutions
Photonic solutions
AI
Cloud computing
Data centers

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