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Lush Handmade Cosmetics

Leader de Plancher (Temps Partiel) - Galeries de la Capitale

Quebec, QC, Canada

Pay: $18.70 - $18.70 CAD
Job type: Part-time
Working hours: 20-29 heures par semaine
Posting language: English · French
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Ever wondered what it’s like behind the bubbles? #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We are searching for a dynamic and team oriented individual to join our team in a Floor Leader position. As a Floor Leader at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience.

We Offer:

A fun and funky store atmosphere where individualism is encouraged
A 50% discount off all our products to keep you smelling and feeling fresh
An unconventional retail structure to support your entrepreneurial spirit
The opportunity for growth as Lush loves to promote from within

Responsibilities:

Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Coach, mentor, and develop your team to offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.

Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team and lead by example in every situation. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.

Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the Lush values. Delegate and follow-up with your team to ensure they understand expectations and offer your support.

Practice Leadership: Support leadership team in opening and closing the store and counting cash with perfection. Step into leadership by setting an example of high standards and coaching and demonstrating best shop practices to your team. Take on projects and responsibilities that grow you as a leader and deepen your knowledge of the business.

Qualifications:

Required:

Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary
Ability to work flexible hours to meet the needs of the shop
Experience cash handling and open and closing
Experience in a supervisory or leadership role
Experience in customer service
Experience working in a team environment
Experience working in skincare or cosmetics

Best of luck on your job search, and don't forget to follow us to learn more!

We Are Lush

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LinkedIn

Find our Personal Privacy Policy details here.

Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

Read the full bilingual original

Poste : Leader De Plancher (Temps Partiel 20-29 heures par semaine)

Vous rêvez de travailler chez Lush? #CarrièresLush

Depuis 20 ans, Lush Amérique du Nord créé des cosmétiques frais faits à la main afin d’offrir à ses clients des expériences uniques! Nous avons des pratiques d’approvisionnement équitable et soutenons les communautés durables, en plus d’appuyer plusieurs organismes de bienfaisance grâce à notre programme Pot de bienfaisance.

Nous sommes à la recherche d’une personne dynamique ayant l’esprit d’équipe pour se joindre à nous en tant que Leader De Plancher. Le leader de plancher contribue à créer une expérience Lush unique et authentique pour les clients et le personnel.

Nous offrons :

Une ambiance de travail amusante et décontractée, où l’individualité est encouragée.
50 % de rabais sur tous nos produits.
Une structure de travail non traditionnelle qui favorise l’esprit entrepreneurial.
De nombreuses occasions d’avancement puisque Lush encourage les promotions à l’interne.

Responsabilités :

Expérience client : créer des expériences uniques qui répondent aux besoins des clients et leur font vivre des moments mémorables. Former et encadrer son équipe pour qu’elle soit en mesure d’offrir une expérience client personnalisée en faisant preuve d’écoute active, de curiosité et d’une excellente connaissance de la marque et des produits.

Esprit d’équipe : se présenter à chaque quart de travail avec une attitude positive, en étant prêt à apporter sa contribution et à donner l’exemple dans chaque situation. Être proactif dans son propre développement professionnel et chercher constamment à faire progresser ses compétences et à s’intégrer à un environnement de travail axé sur les solutions.

Excellence opérationnelle : aider à créer et à maintenir une atmosphère accueillante en boutique avec des produits frais, des présentoirs attrayants et des procédures efficaces qui promeuvent l’excellence et les valeurs Lush. Déléguer et faire un suivi avec son équipe afin de s’assurer qu’ils comprennent bien les attentes et offrir son soutien.

Leadership : participer à l’ouverture et à la fermeture de la boutique et à la gestion des caisses. Faire preuve de leadership en respectant des standards élevés, en formant son équipe sur les meilleures pratiques et en montrant l’exemple. Participer à des projets et assumer des responsabilités qui vous font évoluer en tant que leader et qui approfondissent votre connaissance de l’entreprise.

Qualifications :

Exigences :

Être capable de soulever une charge de 30 livres; des accommodements raisonnables seront faits au besoin.
Être disposé à avoir un horaire variable selon les besoins de la boutique.
Expérience de caisse et dans l’ouverture et la fermeture d’une boutique.
Expérience dans un rôle de supervision ou de leadership.

Atouts :

Expérience en service à la clientèle.
Expérience dans un environnement axé sur le travail d’équipe.
Expérience en soins pour la peau ou en cosmétiques.

Position: Floor Leader

Ever wondered what it’s like behind the bubbles? #lushcareers

We Offer:

A fun and funky store atmosphere where individualism is encouraged
A 50% discount off all our products to keep you smelling and feeling fresh
An unconventional retail structure to support your entrepreneurial spirit
The opportunity for growth as Lush loves to promote from within

Responsibilities:

Qualifications:

Required:

Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary
Ability to work flexible hours to meet the needs of the shop
Experience cash handling and open and closing
Experience in a supervisory or leadership role

Preferred:

Experience in customer service
Experience working in a team environment
Experience working in skincare or cosmetics

_{Chez Lush, nous croyons qu’en favorisant une culture d’ouverture et de respect au sein d’une main-d’œuvre diversifiée, nous contribuons à la construction d’un monde où les opportunités d’emploi sont égales pour tous. Nous recrutons auprès d’une variété d’agences de placement, de groupes communautaires, d’organismes à but non lucratif et de sites en ligne sociaux et d’emplois. De plus, nous croyons que la diversité procure de nombreux avantages dans nos pratiques d’entreprise.}

_{Lush Amérique du Nord soutient l’égalité d’accès à l’emploi pour tous les candidats, indépendamment de la religion, de l’ethnie, de l’identité ou de l’expression de genre, de l’orientation sexuelle, de l’ascendance, de la santé mentale et d’autres caractéristiques définies, protégées et appliquées par la loi fédérale ou provinciale.}

Galeries de la Capitale Pay

$18.70 - $18.70 CAD

Best of luck on your job search, and don't forget to follow us to learn more!

We Are Lush

YouTube
LinkedIn

Find our Personal Privacy Policy details here.

Apply About employer

More about this job

Responsibilities

The Floor Leader is responsible for creating a unique customer experience while coaching and mentoring the team to maintain high brand standards. They also oversee operational excellence, including opening and closing procedures, cash management, and maintaining an inviting shop atmosphere.

Requirements

Candidates must have previous experience in a supervisory or leadership role, including cash handling and store opening/closing procedures. The role requires the physical ability to lift up to 30 lbs and the flexibility to work a variable schedule.

Skills

Customer service
Leadership
Supervision
Cash handling
Team management
Coaching
Mentoring
Retail operations
Communication
Problem solving
Skincare knowledge
Cosmetics knowledge
Inventory management
Active listening

Benefits

50% discount on all products
Fun and casual work environment
Internal promotion opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cosmetics
Skincare
Leadership
Customer Experience
Team Management
Cash Handling
Operations
Mentoring
Coaching
Brand Knowledge
Inventory
Shop Management
Fair Trade
Sustainability

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