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Added 6 mins ago
I
AI Platform Engineer
Infoya
Toronto, ON
- Full-time
About the Job: We’re looking for a hands-on AI Platform Engineer to build and operate production-ready LLM agent systems and anomaly detection tools. You’ll own solutions from design…
Added 6 mins ago
ST
Manufacturing Engineer
Sinclair Technologies
Aurora, ON
- $50,000 to $80,000 CAD / year
- Full-time
The Manufacturing Engineer is responsible for developing, implementing, supporting, and continuously improving manufacturing processes for RF antennas, filters, combiners, and related…
Added 6 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 6 mins ago
A
Lead Mechanical Engineer (Pipelines)
Ausenco
Vancouver, BC
- Full-time
…Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over 80 locations…
Added 7 mins ago
HT
Technical Sales Engineer
HUBER Technology Canada
Vaughan, ON
- Full-time
Role Description The Technical Sales Engineer is a full-time, on-site role based in Vaughan, ON. This position is responsible for managing the full sales cycle for water and wastewater…
Added 23 mins ago
A
Salesforce Devops Lead
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Salesforce DevOps Developer Lead, you will have the unique opportunity to provide technical leadership to scale and centralize our Salesforce capabilities into a unified,…
Added 23 mins ago
W
Mechanical Engineer Level II
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 23 mins ago
W
Graduate Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 23 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
We are seeking an experienced R&D Prototyping Manufacturing Engineer to lead and support a small team of electromechanical technicians in delivering high-quality research and development…
Added 23 mins ago
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Director, Voisey's Bay Operations
Vale
Canada
- Full-time
We are currently seeking a Director, Voisey’s Bay Operations to join our Leadership Team supporting our Vale Newfoundland and Labrador Operations.
Added 37 mins ago
ES
Building Operator - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 37 mins ago
SF
Senior Site Reliability Engineer
Safe Fleet
Coquitlam, BC
- Full-time
The Senior Site Reliability Engineer owns reliability, resilience and operational health across SafeFleet’s cloud-native product ecosystem. This is a hands-on engineering role with…
Added 37 mins ago
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Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 37 mins ago
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Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 37 mins ago
BF
4th Class Engineer
BC Ferries
Swartz Bay, BC
- Full-time
Reporting To The Senior Chief Engineer, You Will
Added 37 mins ago
ES
Building Operator (Night shift) - Richmond Hill, ON
Equans Services Canada & US
Toronto, ON
- Full-time
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy,…
Added 37 mins ago
KG
Senior Mechanical Engineer
KGS Group
Winnipeg, MB
- Full-time
We are looking for a Senior Mechanical Engineer to join our Mechanical-Industrial Department in our Winnipeg office. In this opportunity, you will have the ability to complete and manage a…
Added 37 mins ago
H
Global Mining Practice Business Development Leader
HDR
Victoria, BC
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 37 mins ago
ML
Project Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
As part of Maple Leaf Food’s corporate engineering team, this position will provide technical leadership and manage the on site execution of key projects at various facilities. Projects…
Added 37 mins ago
Z
Senior Penetration Tester AND Red Team
Zoho
Toronto, ON
- Contract
We are seeking a Senior Penetration Tester / Red Team Engineer to support offensive security initiatives through advanced penetration testing, red team operations, and custom security tool…
Added 37 mins ago
H
Global Mining Practice Business Development Leader
HDR
London, ON
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 37 mins ago
AD
Reliability Specialist, Cranes Maintenance
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
…equipment challenges, this is an opportunity to apply your technical expertise in an environment where your work has a direct impact on our…
Added 37 mins ago
H
Global Mining Practice Business Development Leader
HDR
Penticton, BC
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 37 mins ago
H
Global Mining Practice Business Development Leader
HDR
Richmond Hill, ON
- Full-time
…permitting and feasibility through detailed design, construction, operations, water and mine waste management, and closure and reclamation. You’ll connect clients with integrated technical,…
Added 38 mins ago
M
Senior CyberArk Security Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
You will partner with IAM, Security, Cloud, Infrastructure, Network, Operations and application teams across multiple regions. You will take ownership of complex engineering initiatives and…

Luxoft

Senior BI Platform Operations Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Project Description:

We are looking for a hands-on BI Platform Operations Engineer to provide production operational support, administration, maintenance, and technical troubleshooting for our enterprise Business Intelligence platforms and associated AWS services.
The role will primarily support Tableau and Amazon QuickSight / Amazon Quick Suite, including a custom BI-as-a-Service (BIaaS) platform built on top of Amazon QuickSight. The BIaaS platform consists of multiple backend services, RESTful APIs, AWS serverless and data services, and a web-based user interface.
This is primarily a platform engineering and production support role, rather than a dashboard/report development position. The successful candidate will be comfortable troubleshooting across BI, application, API, data, AI-assisted analytics, and cloud infrastructure layers and working with engineering teams to maintain a reliable and stable production service.
FTE starting 120k

Responsibilities:

Production Operations & Support
· Provide day-to-day production operational support for Tableau, Amazon QuickSight / Quick Suite, the BI-as-a-Service platform, and its supporting AWS services.
· Monitor platform availability, performance, capacity, scheduled workloads, and overall service health.
· Investigate and resolve production incidents, user issues, failed jobs, connectivity problems, access issues, API failures, and platform errors.
· Perform root-cause analysis and work with engineering, application, data, and infrastructure teams to resolve recurring issues.
· Support incident, problem, release, and change-management processes.
· Develop and maintain operational runbooks, troubleshooting procedures, and support documentation.
· Identify opportunities to automate repetitive operational and administrative activities.
· Proactively identify platform health, reliability, and supportability improvements.
Tableau Platform Administration
· Administer and maintain the enterprise Tableau Server environment.
· Support Tableau Server infrastructure, configuration, upgrades, patching, and platform maintenance.
· Manage sites, projects, users, groups, permissions, and content access.
· Troubleshoot extracts, refresh schedules, data-source connectivity, authentication, and performance issues.
· Monitor Tableau Server processes, logs, resource utilization, and platform health.
· Assist with platform upgrades, migrations, configuration changes, and infrastructure-related activities.
Amazon QuickSight / Quick Suite Administration, Authoring & Support
· Provide day-to-day Amazon QuickSight / Quick Suite production support, administration, and operational troubleshooting.
· Support the lifecycle, administration, and troubleshooting of BI and analytics assets, including:
o Analyses
o Dashboards
o Datasets
o Data Sources
o Themes
o Folders
o Templates
o Topics and conversational BI capabilities
o Other QuickSight / Quick Suite assets and platform objects
· Troubleshoot issues related to creating, updating, publishing, sharing, and accessing analyses and dashboards.
· Support QuickSight authoring capabilities and assist authors with analysis, visualization, dataset, data-source, dashboard, and semantic configuration issues.
· Troubleshoot dataset ingestion and refresh failures, including SPICE ingestion, scheduled refreshes, and direct-query scenarios.
· Diagnose data-source connectivity and access issues involving Amazon Athena and other supported data sources.
· Support and troubleshoot themes and reusable assets, including permissions and sharing.
· Manage and troubleshoot users, groups, namespaces, folders, asset permissions, and access controls.
· Troubleshoot dashboard and analysis permissions, sharing, ownership, and access issues.
· Understand and troubleshoot security and AWS integrations, including IAM-based access and permissions.
· Support and troubleshoot programmatic management of QuickSight assets using QuickSight APIs and AWS SDKs.
· Troubleshoot API operations involving analyses, dashboards, datasets, data sources, themes, permissions, and other supported assets.
· Support embedded QuickSight capabilities and troubleshoot embedding, authentication, authorization, and access-related issues where applicable.
Amazon Q / Generative BI & Quick Suite Capabilities
· Support and develop operational familiarity with Amazon Q capabilities within QuickSight / Quick Suite, including natural-language and generative BI experiences.
· Support Amazon Q Topics and associated semantic configurations used to provide business context for natural-language analytics.
· Troubleshoot user access, permissions, data availability, semantic configuration, and other issues affecting Amazon Q experiences.
· Support conversational BI capabilities that allow users to ask questions of enterprise data using natural language.
· Support newer Quick Suite conversational and agentic experiences, including chat agents, agents, and spaces, where adopted by the platform.
· Understand how Spaces organize relevant data, content, context, and resources used by Quick Suite experiences.
· Assist with operational support and troubleshooting of Amazon Q / Quick Suite agents, including access, configuration, underlying data/content availability, and integration-related issues.
· Work with platform and engineering teams as Amazon Q and Quick Suite capabilities evolve and are incorporated into the BI-as-a-Service offering.
BI-as-a-Service Platform
Provide operational and technical support for our internally developed BI-as-a-Service platform built on Amazon QuickSight, including the AWS data, API, serverless, monitoring, and analytics services that underpin the platform.
Platform & QuickSight Integration
· Understand the end-to-end BIaaS architecture and troubleshoot issues across APIs, backend services, AWS infrastructure, data services, QuickSight, and Quick Suite capabilities.
· Support integrations with Amazon QuickSight using QuickSight APIs and AWS SDKs.
· Troubleshoot the programmatic creation, update, deployment, sharing, and management of QuickSight assets.
· Troubleshoot asset provisioning, permissions, embedding, authentication, authorization, and other QuickSight integration workflows.
· Analyze application and AWS service logs to diagnose production issues.
· Work closely with platform engineering and development teams to identify defects and implement sustainable fixes.
· Assist with deployments, configuration changes, environment maintenance, and production releases.
AWS Data & Analytics Services
· Support and troubleshoot Amazon Athena queries and integrations used by BI applications and reporting workloads.
· Understand Athena connectivity, permissions, workgroups, query execution, and common performance or operational issues.
· Support the AWS Glue Data Catalog, including databases, tables, metadata, schemas, partitions, and integrations with Athena and QuickSight.
· Troubleshoot metadata, schema, partition, and data-discovery issues involving the Glue Data Catalog.
· Understand and support AWS Lake Formation permissions and data-access controls.
· Troubleshoot access issues across Lake Formation, Glue Data Catalog, Athena, IAM, and QuickSight.
· Understand the end-to-end data-access path from underlying data sources through Athena and the Glue Data Catalog to QuickSight.
AWS Serverless & REST API Services
· Support and troubleshoot AWS Lambda functions used by the BI-as-a-Service platform.
· Understand Lambda configuration, IAM roles, environment variables, triggers, execution failures, and timeouts.
· Support Amazon API Gateway endpoints integrated with Lambda and other backend services.
· Troubleshoot API Gateway routing, authentication/authorization, request and response handling, integration failures, and HTTP errors.
· Understand and troubleshoot RESTful APIs, including HTTP methods, headers, request/response payloads, authentication, authorization, and error handling.
· Use API testing and troubleshooting techniques to diagnose service integration issues.
· Understand interactions between API Gateway, Lambda functions, backend services, AWS APIs, and QuickSight APIs.
Monitoring & Observability
· Use Amazon CloudWatch to monitor and troubleshoot the BIaaS platform and its supporting AWS services.
· Analyze CloudWatch Logs, metrics, dashboards, and alarms to identify and diagnose production issues.
· Troubleshoot Lambda executions and API Gateway requests using CloudWatch logging and metrics.
· Correlate events and logs across multiple services to identify the source of end-to-end transaction failures.
· Support and improve operational monitoring, alerting, and platform-health dashboards.
· Identify monitoring gaps and opportunities to improve proactive detection of production issues.

Mandatory Skills Description:

Required Skills & Experience
· Strong hands-on experience supporting enterprise BI platforms in production environments.
· Strong experience with Tableau Server administration and operational support.
· Strong hands-on experience with Amazon QuickSight administration, authoring, and production support.
· Experience supporting and troubleshooting QuickSight Analyses, Dashboards, Datasets, Data Sources, Themes, Folders, Templates, permissions, and related assets.
· Experience troubleshooting SPICE ingestion, dataset refreshes, direct queries, data-source connectivity, dashboard publishing, sharing, and access issues.
· Experience with Amazon QuickSight APIs / AWS SDKs, including programmatic management of QuickSight assets and permissions.
· Working knowledge of Amazon Athena and troubleshooting Athena-based BI workloads.
· Working knowledge of the AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata.
· Understanding of AWS Lake Formation, particularly permissions and data-access management.
· Experience with AWS Lambda and troubleshooting serverless application components.
· Experience with Amazon API Gateway, particularly Lambda integrations and REST APIs.
· Strong understanding of RESTful API concepts and experience troubleshooting API integrations.
· Hands-on experience with Amazon CloudWatch, including logs, metrics, dashboards, and alarms.
· Strong understanding of AWS IAM, roles, policies, permissions, and service-to-service access.
· Experience troubleshooting BI platform infrastructure, data connectivity, authentication, authorization, permissions, and performance issues.
· Ability to analyze application, server, API, Lambda, and AWS service logs to troubleshoot issues across multiple technology layers.
· Experience with production incident management, problem management, and root-cause analysis.
· Experience with scripting or automation using technologies such as Python, PowerShell, Bash, AWS CLI, or similar tools.
· Strong troubleshooting, analytical, documentation, and communication skills.

Nice-to-Have Skills Description:

· Experience or familiarity with Amazon Q in QuickSight / Quick Suite, including conversational and generative BI capabilities.
· Experience with Amazon Q Topics and semantic configuration for natural-language analytics.
· Familiarity with Quick Suite agents, chat/agent experiences, and Spaces.
· Understanding of modern web applications and experience with Angular, JavaScript, or TypeScript.
· Experience operating a BI Platform-as-a-Service or BI-as-a-Service environment.
· Experience supporting custom applications built around Amazon QuickSight APIs.
· Experience with embedded QuickSight and programmatic dashboard or asset management.
· Experience troubleshooting end-to-end data flows involving QuickSight, Athena, Glue Data Catalog, Lake Formation, S3, and IAM.
· Experience supporting serverless architectures involving API Gateway and Lambda.
· Experience with Tableau Server infrastructure upgrades, backup/restore, monitoring, and performance tuning.
· Familiarity with CI/CD pipelines and application deployment processes.
· Familiarity with infrastructure-as-code and cloud deployment practices.
· Familiarity with ITIL-based incident, problem, and change-management practices.
· Experience supporting enterprise environments with strong security, governance, and access-control requirements.

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More about this job

Responsibilities

Provide production operations, administration, and troubleshooting for Tableau, Amazon QuickSight/Quick Suite, and a custom BI-as-a-Service platform running on AWS. Monitor service health, resolve incidents across BI, APIs, data, and cloud infrastructure, and improve reliability through root-cause analysis, documentation, and automation.

Requirements

Requires hands-on experience supporting enterprise BI platforms, including Tableau Server and Amazon QuickSight, along with working knowledge of AWS data, serverless, API, monitoring, and IAM services. Candidates should be able to troubleshoot production issues across multiple technology layers, perform incident management and root-cause analysis, and use scripting or automation tools.

Skills

Tableau Server Administration
Amazon QuickSight Administration
Production Operations Support
AWS IAM
REST APIs
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
AWS Lambda
Amazon API Gateway
Amazon CloudWatch
QuickSight APIs and AWS SDKs
Incident Management
Root-Cause Analysis
Scripting and Automation
BI Platform Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Tableau Server
Amazon QuickSight
Amazon Quick Suite
BI-as-a-Service
AWS
Amazon Athena
AWS Glue Data Catalog
AWS Lake Formation
Amazon S3
AWS Lambda
Amazon API Gateway
Amazon CloudWatch
AWS IAM
QuickSight APIs
AWS SDKs
REST APIs
SPICE
Python
PowerShell
Bash
AWS CLI
Amazon Q
Generative BI
Conversational BI
Incident Management
Root-Cause Analysis
Production Support
Serverless Architecture
CI/CD
Infrastructure as Code

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