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Added 5 mins ago
MH
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Luxoft

Technical Support Engineer

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Project description

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.

Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

Diverse and inspiring colleagues and approachable leaders

Stimulating work in a fast-paced, intellectually challenging environment

Accelerated exposure and responsibility

Global career development opportunities

Being motivated every day by important social purpose and unshakable principles

A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities

Technical support role for the platform:

Deal with L1/L2 tickets

Escalate to L3 in case of a need

Collaborate with different stakeholders

Investigate and provide comprehensive details for quick resolution

Skills

Must have

Git (GitHub)

Linux administration and troubleshooting skills

Zabbix monitoring platform

ITIL

incident and change management (ServiceNow)

Apply About employer

More about this job

Responsibilities

Handle Level 1 and Level 2 platform support tickets, escalating issues to Level 3 when needed. Collaborate with stakeholders, investigate issues, and provide comprehensive details to support timely resolution.

Requirements

Must have experience with Git or GitHub, Linux administration and troubleshooting, and the Zabbix monitoring platform. Knowledge of ITIL incident and change management using ServiceNow is also required.

Skills

Git
GitHub
Linux Administration
Linux Troubleshooting
Zabbix
ITIL
Incident Management
Change Management
ServiceNow
Technical Support
Ticket Management
Stakeholder Collaboration
Issue Investigation
Escalation Management

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Platform Support
Level 1 Support
Level 2 Support
Level 3 Escalation
Git
GitHub
Linux Administration
Linux Troubleshooting
Zabbix
Monitoring
ITIL
Incident Management
Change Management
ServiceNow
Ticket Management
Stakeholder Collaboration
Issue Investigation
Investment Management
Institutional Investors
Public Equity
Private Equity
Real Estate
Infrastructure
Fixed-Income Instruments

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