Closed listing
Technical Support (Linux, Zabbix, & ServiceNow REQUIRED)
- Toronto, ON, Canada
$85,000 to $100,000 USD / year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $85,000 to $100,000 USD / year
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Description:
- Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
- Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
- Diverse and inspiring colleagues and approachable leaders
- Stimulating work in a fast-paced, intellectually challenging environment
- Accelerated exposure and responsibility
- Global career development opportunities
- Being motivated every day by important social purpose and unshakable principles
- A deeply rooted culture of Integrity, Partnership and High Performance
- If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities:
- Technical support role for the platform:
- Deal with L1/L2 tickets
- Escalate to L3 in case of a need
- Collaborate with different stakeholders
- Investigate and provide comprehensive details for quick resolution
Mandatory Skills Description:
- Git (GitHub)
- Linux administration and troubleshooting skills
- Zabbix monitoring platform
- ITIL - incident and change management (ServiceNow)
Nice-to-Have Skills Description:
- Python (basic-intermediate)
- Artifactory
- Atlassian tools (Jira, Wiki) - both as user and as administrator
- Terraform
- Scripting languages (bash, PowerShell)
- IBM developer platforms (DataStage, UrbanCode, WebMQ)
More about this job
Responsibilities
Handle Level 1 and Level 2 platform support tickets, escalating issues to Level 3 when needed. Collaborate with stakeholders and investigate issues, providing comprehensive details to support timely resolution.
Requirements
Required skills include Git/GitHub, Linux administration and troubleshooting, Zabbix, and ITIL-based incident and change management using ServiceNow. Python, Artifactory, Atlassian tools, Terraform, scripting languages, and IBM developer platforms are listed as nice-to-have skills.
Skills
- Git
- GitHub
- Linux Administration
- Linux Troubleshooting
- Zabbix
- ITIL
- Incident Management
- Change Management
- ServiceNow
- Python
- Artifactory
- Jira
- Confluence Wiki
- Terraform
- Bash
- PowerShell
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Software
- Finance & Accounting
Keywords
- Technical Support
- Level 1 Support
- Level 2 Support
- Level 3 Escalation
- Git
- GitHub
- Linux Administration
- Linux Troubleshooting
- Zabbix
- ITIL
- Incident Management
- Change Management
- ServiceNow
- Python
- Artifactory
- Atlassian
- Jira
- Wiki
- Terraform
- Bash
- PowerShell
- IBM DataStage
- UrbanCode
- WebMQ
- Investment Management