Find work in Canada.

487,440 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
Senior Fair Registration Practices Analyst
Government of Alberta
Edmonton, AB
Job Title: Senior Fair Registration Practices Analyst
Added 2 months ago
JS
HRIS Analyst
JFE Shoji Power Canada Inc.
Burlington, ON
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced HRIS Analyst to lead the administration and optimization of our Dayforce HRIS platform. This role will drive HR technology initiatives, support the…
Added 2 months ago
Work-Integrated Learning Senior Advisor/Analyst
SAIT
Calgary, AB
Reporting to the Associate Dean, the Work-Integrated Learning (WIL) Senior Advisor/Analyst provides strategic leadership and operational oversight for work-integrated learning across the…
Added 2 months ago
H
IT Support Specialist
HighlightTA
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
As an IT Analyst, you will be responsible for supporting the day to day office activities related to normal everyday computers and network usage for the office and remote users.…
Added 2 months ago
LC
Senior Manager, Contracts
Loblaw Companies Limited
Brampton, ON
- Full-time
…Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you…
Added 2 months ago
A
HR Systems Analyst
Aliaxis
Oakville, ON
- Full-time
Reporting to the Lead, HR Systems, the HR Systems Analyst plays a critical role in supporting, optimizing, and continuously improving the organization's HR technology ecosystem, including…
Added 2 months ago
IG
HR Systems Analyst
IPEX Group
Oakville, ON
- Full-time
Reporting to the Lead, HR Systems, the HR Systems Analyst plays a critical role in supporting, optimizing, and continuously improving the organization's HR technology ecosystem, including…
Added 2 months ago
PC
Managing Consultant
People Corporation
Calgary, AB · AB - PC Calgary
- Full-time
Work in collaboration with analyst and underwriting for client renewals, reporting and reviews, and creating commentary that is presented to clients
Added 1 month ago
Analyst, Global Support Workforce Planning
Lyft
Toronto, ON
Lyft is seeking an Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role owns the forecasting, capacity, and scheduling models that keep our…
Added 1 month ago
T
Credit Analyst II
TD
Concord, ON
- Full-time
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Added 2 months ago
RD
Investment Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
Completed the Certified Financial Planner (CFP), Chartered Investment Manager (CIM), and Chartered Financial Analyst (CFA)
Added 2 months ago
RD
Investment Advsior
RBC Dominion Securities
Victoria, BC
- Full-time
Completed the Certified Financial Planner (CFP), Chartered Investment Manager (CIM), and Chartered Financial Analyst (CFA)
Added 2 months ago
RD
Investment Advisor
RBC Dominion Securities
Chilliwack, BC
- Full-time
Completed the Certified Financial Planner (CFP), Chartered Investment Manager (CIM), and Chartered Financial Analyst (CFA)
Added 2 months ago
RD
Investment Advisor
RBC Dominion Securities
Vancouver, BC
- Full-time
Completed the Certified Financial Planner (CFP), Chartered Investment Manager (CIM), and Chartered Financial Analyst (CFA)
Added 3 months ago
CK
Merchandise Analyst - Northeast Business Unit
Circle K
Moncton, NB
- Full-time
…wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for…
Added 2 months ago
Financial Analyst (Transportation, Strategic Initiatives and Asset Management)
Region of Waterloo
Kitchener, ON
Added 1 month ago
R
IT / Telecommunications Analyst
RBGlobal
Burnaby, BC
- Full-time
RB Global is seeking a driven and technically skilled IT / Telecommunications Analyst to support, optimize, and evolve our global enterprise communications ecosystem. This role is…
Added 2 months ago
BC
Student Technical Analyst
Bird Construction
Mississauga, ON
- Full-time
Added 1 month ago
Senior Analyst, Global Expansion Strategy
Lyft
Toronto, ON
…the strategic roadmap for these crucial areas. As a Senior Analyst, you will collaborate with our world class team of engineers, product managers, and designers to build the roadmap for…
Added 2 months ago
B
Financial Analyst, I&T
BRP
Valcourt, QC
- Full-time
We are seeking an IT Financial Analyst to work in a fast-growing, stimulating, and fast-paced environment, as well as to grow within a dynamic team and a workplace that promotes innovative…
Added 2 months ago
BC
Accounts Payable Analyst
Bird Construction
Edmonton, AB · Winnipeg, MB
- Full-time
Accounts Payable AnalystWe are seeking a motivated and detail-oriented Accounts Payable Analyst to join our Finance team, supporting Bird’s Shared Services department, reporting to the…
Added 2 months ago
Senior Compensation and Benefits Specialist
Government of Alberta
AB
We are seeking a Senior Compensation and Benefits Analyst to help shape the compensation, classification, and total rewards frameworks that will support our future workforce for the Alberta…
Added 2 months ago
Financial Analyst
Dayforce
Toronto, ON
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Added 2 months ago
KC
Bilingual One Port User Support Analyst
KPMG Canada
Abbotsford, BC
- Full-time
KPMG is looking for a Bilingual Support Analyst, One Port to provide responsive, high-quality support for day-to-day service requests, issue resolution, stakeholder coordination,…
Added 2 months ago
KC
Bilingual One Port User Support Analyst
KPMG Canada
Prince George, BC
- Full-time
KPMG is looking for a Bilingual Support Analyst, One Port to provide responsive, high-quality support for day-to-day service requests, issue resolution, stakeholder coordination,…

Lyft

Analyst, Global Support Workforce Planning

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 3, 2026

Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking an Analyst to join our Business Forecast & Planning team within Customer Care Operations. This role owns the forecasting, capacity, and scheduling models that keep our global support workforce sized and staffed correctly. You'll work hands-on with our BPO partners to translate demand signals into staffing plans, and bring deep contact centre planning expertise to a team managing support at scale across multiple sites and geographies.

Responsibilities:

Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions
Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations
Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter
Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights
Identify and help drive opportunities to improve how the team plans and operates
Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster

Experience:

2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well
Sharp analytical mindset with hands-on SQL and Python skills
AI fluency, comfortable using AI tools to accelerate analysis and problem-solving
Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders
Self-directed, with a track record of turning data into real decisions; strong communicator, able to build trust with stakeholders across functions and levels
Exposure to workforce management/resource planning is a plus
Bachelor's degree in Business, Engineering, Data Science, or a related quantitative field; advanced degree a plus

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $79,600 - CAD $99,500, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Apply About employer

More about this job

Responsibilities

The analyst will own forecasting, capacity, and scheduling models to ensure the global support workforce is sized and staffed correctly. They will translate complex data into actionable insights and collaborate with BPO partners to drive operational improvements.

Requirements

Candidates must have 2+ years of experience in planning, forecasting, or resource management with strong SQL and Python skills. A bachelor's degree in a quantitative field is required, along with the ability to work in a hybrid office environment.

Skills

Workforce planning
Forecasting
Capacity management
Resource management
SQL
Python
AI tools
Data analysis
Business acumen
Reporting
Dashboard maintenance
Communication
Stakeholder management
Problem-solving
Strategic planning

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health Care Savings Account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

Workforce Planning
Forecasting
Capacity Management
Customer Care Operations
SQL
Python
AI
Data Analytics
Business Intelligence
BPO
Resource Management
Dashboarding
Reporting
Business Acumen
Operations Strategy
FP&A
Consulting
Stakeholder Management
Quantitative Analysis
Hybrid Work

Report this job