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Added 1 min ago
Head of Ad Sales, Canada
DoorDash Canada
Toronto, ON
As the Senior Industry Manager, Canada, you will lead a team of Industry Managers, Account Executives and Post Sales Managers to build partnerships that create tangible value for both…
Added 1 min ago
Senior Project Manager, Transportation
R.V. Anderson Associates Limited
Barrie, ON · London, ON · Toronto, ON · Burlington, ON · St. Catharines, ON · Vancouver, BC
Full-time
RVA is looking for a Senior Project Manager to join their Transportation team in a full-time permanent position.
Added 16 mins ago
Senior Cost Analyst / Analyste principal(e) en coûts
Galvion LTD
Montreal, QC
Full-time
Internal: Director of FP&A, FP&A Manager, Project Accounting, Plant Managers, Operations, Engineering, Supply Chain, Program Management, Quality and other Finance stakeholders.
Added 16 mins ago
Delivery Driver (Class 3A)
Battlefield Equipment Rentals
Charlottetown, PE
Full-time
Inspect loads and equipment during deliveries and report any damages or issues to the manager promptly.
Added 16 mins ago
Senior Product Manager
GoBolt
Toronto, ON
We are on the lookout for a Senior Product Manager! In this role, you won’t just be managing requirements, you will be designing and building the operating system for modern 3PL operations…
Added 16 mins ago
Industrial Water Process Engineer, Project Manager, Calgary
Hatch
Calgary, AB
· Explore and implement innovative water management solutions.
Added 16 mins ago
Operations System Specialist
Mary Browns
Markham, ON
$70,000 to $80,000 CAD / year
Full-time
Update and manage menu pricing, product details, and descriptions in restaurant management systems for Mary Brown’s & Fat Bastard Burrito
Added 16 mins ago
Customer Quality and Service Supervisor
Merrithew International Inc.
Scarborough Bluffs Park, ON
Full-time
Supervise, coach, and support Customer Service Coordinators in the day-to-day management of customer inquiries, complaints, warranty requests, and product concerns.
Added 16 mins ago
Manager of Finance
RIPLEY'S NIAGARA WATER PARK RESORT LTD.
Niagara Falls, ON
$75,000 to $85,000 CAD / year
Full-time
The Manager of Finance is responsible for leading the financial operations of the lodge and ensuring accurate financial reporting, sound internal controls, effective budgeting, forecasting,…
Added 16 mins ago
Assistant Director Guest Services
RIPLEY'S NIAGARA WATER PARK RESORT LTD.
Niagara Falls, ON
$80,000 to $90,000 CAD / year
Full-time
The Assistant Director of Guest Services provides management guidance to Guest Services Managers, Supervisors and Pack Members and establishes a positive relationship within the…
Added 16 mins ago
Manager, Public Policy & Government Relations
Chartered Professional
Toronto, ON
Full-time
CPA Ontario is seeking a strategic and purpose-driven Manager Public Policy and Government Relations to help advance policy solutions that strengthen the public interest and support a…
Added 16 mins ago
Technical QA Manager
Lumerate
Remote, Canada
$90,000 to $110,000 CAD / year
Full-time · Remote
Lumerate is growing rapidly, and we’re searching for a Technical QA Manager to join our team for the journey!
Added 16 mins ago
General Cook
Marriott
Winnipeg, MB
Part-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 16 mins ago
Breakfast Cook
Marriott
Winnipeg, MB
Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 29 mins ago
Senior Project Manager (BC, AL, ON based)
BD
BC · British Columbia, Canada
Full-time
The Senior Project Manager is responsible for developing and executing comprehensive project plans across the implementation lifecycle, including pre-installation site planning, customer…
Added 29 mins ago
(CAN) Over-the-Counter Associate
Walmart Canada
Dryden, ON
Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 29 mins ago
(CAN) Over-the-Counter Associate
Walmart Canada
ON · Kenora, ON
Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 29 mins ago
Senior Project Manager (BC, AL, ON based)
BD
Mississauga, ON
Full-time
The Senior Project Manager is responsible for developing and executing comprehensive project plans across the implementation lifecycle, including pre-installation site planning, customer…
Added 29 mins ago
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Walmart Canada
Port Elgin, ON
Full-time
Resolves customer issues and refers concerns to management where appropriate.
Added 29 mins ago
Senior Project Manager (BC, AL, ON based)
BD
AB · Alberta, Canada
Full-time
The Senior Project Manager is responsible for developing and executing comprehensive project plans across the implementation lifecycle, including pre-installation site planning, customer…
Added 29 mins ago
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
Contract
…and escalate cash or technical issues to the Customer Service…
Added 29 mins ago
Bilingual RFP and Contracting Specialist
BD
Mississauga, ON
Full-time
Reporting to the Senior Marketing Manager, the Bilingual RFP and Contracting Specialist is responsible for driving operational excellence throughout the full RFP lifecycle and contracting…
Added 29 mins ago
Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 29 mins ago
Senior Manager, Sourcing - IF-2
Walmart Canada
Mississauga, ON
Full-time
Added 29 mins ago
(CAN) Asset Protection Associate PT
Walmart Canada
Uxbridge, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Lyft

Program Manager, AV Operational Excellence

Toronto, ON, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The autonomous transition is a transformational opportunity for Lyft. Our strategy focuses on becoming the preferred marketplace, fleet, and operational partner for the world's best Autonomous Vehicle (AV) providers. As AV deployments scale across new markets, the operational infrastructure that enables safe, compliant, and high-quality service becomes a critical competitive advantage. This role sits at the heart of that infrastructure - owning the systems, processes, and partner alignment that allow Lyft to operate at the standards our AV partners require and our riders expect.

As a qualified candidate, you have a track record of building and running complex operational programs in highly regulated or standards-driven environments. You are energized by cross-functional complexity - comfortable leading structured implementation processes that span many teams while keeping a clear eye on compliance and quality outcomes. You bring a program management mindset, strong stakeholder communication skills, and the judgment to navigate ambiguity in a fast-moving industry.

Responsibilities:

Own execution of AV partner audits end-to-end. That includes evidence collection, submission, partner and third-party review, mitigation oversight, and closeout, across concurrent certification cycles for multiple markets and AV partners, domestic and international.
Act as a strategic leader within the company to support cross-functional teams’ compliance controls and readiness for partner scrutiny
Drive coordination across teams including EHS, Legal, Safety, HR, IT and Operations for every deliverable. Translate partner and regulatory requirements into concrete, assignable asks and ensure deadlines are met
Maintain and continuously improve the audit tracking system, including the evidence library, audit trail, and submission tooling. Lead platform improvements as volume and complexity grow
Identify non-conforming items surfaced during audits, assist in identifying mitigation, and track corrective actions with the owning function through to closure
Manage the logistics and stakeholder prep for audits, including document readiness and staff interviews
Build repeatable playbooks so each new market or partner audit cycle runs faster and with less rework than the last
Report clearly and credibly on timelines and risk to leadership on behalf of AV Operational Excellence
Act as the primary audit point of contact for AV partners

Experience:

5+ years in program management, compliance, quality assurance, or audit-adjacent roles within a regulated or standards-driven environment
A track record of driving structured, deadline-driven cross-functional work without formal authority over contributing teams. Comfortable pushing partners to deliver and escalating when needed
Strong command of audit and evidence management mechanics: tracking systems, documentation rigor, version control, and chain-of-custody type discipline
Experience with spreadsheet or database-driven tracking systems, and interest in modernizing them
Prior exposure to AV, automotive, aviation, or another safety-critical, audited industry strongly preferred
This is an individual contributor role at launch, with room to grow into leading a small team as certification volume scales

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

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More about this job

Responsibilities

The Program Manager will own the end-to-end execution of AV partner audits, including evidence collection, mitigation oversight, and partner review. They will also drive cross-functional coordination across teams like Legal, Safety, and Operations to ensure compliance and readiness for partner scrutiny.

Requirements

Candidates must have 5+ years of experience in program management, compliance, or audit-adjacent roles within a regulated environment. Strong command of audit mechanics, documentation rigor, and the ability to drive cross-functional work without formal authority are essential.

Skills

Program management
Compliance
Quality assurance
Audit management
Cross-functional leadership
Stakeholder communication
Risk management
Process improvement
Data analysis
Documentation rigor
Project coordination
Regulatory compliance
Strategic planning
Operational excellence

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health Care Savings Account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

Program Management
AV Operational Excellence
Autonomous Vehicle
Compliance
Audit
Quality Assurance
Cross-functional
EHS
Legal
Safety
Operations
Risk Management
Documentation
Version Control
Database Management
Automotive
Aviation
Safety-critical
Certification
Stakeholder Management

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