Jobs in Canada

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Added 29 days ago
Support Worker Coordinator
Shawenim Abinoojii Inc.
MB
Must have a clear child and adult abuse registry
Added 29 days ago
Intermediate Accountant
Sunshine Coast Community Services
Sechelt, BC
Sunshine Coast. With a legacy built on care, dedication, and adaptability, we
Added 29 days ago
SC
Physiotherapist
Sunshine Coast Community Services
Sechelt, BC
- $44.66 to $48.67 CAD / hour
positive change for people on the Sunshine Coast. With a legacy built on care,
Added 29 days ago
SC
Lead, Youth Care Services
Sunshine Coast Community Services
Sechelt, BC
- $29.51 to $34.05 CAD / hour
Emergency Child Care First Aid certification is required
Added 29 days ago
RM
Family Room Coordinator
Ronald McDonald House Toronto
Toronto, ON
- $48,000 to $56,000 CAD / year
to the Manager, Family Rooms, the Family Room Coordinator is responsible for
Added 29 days ago
NE
Registered Nurse - Family Practice - Up to 0.8 FTE (External)
North End Community Health Centre
Halifax, NS
- $40.55 to $49.99 CAD / hour
The Family Practice Nurse provides primary health care services and focuses on health promotion, wellness, health education, and disease prevention in a community setting at the North End…
Added 29 days ago
NE
MOSH Registered Nurse - Casual (External)
North End Community Health Centre
Halifax, NS
- $40.55 to $49.99 CAD / hour
Reporting to the MOSH Manager, the MOSH Nurse is a member of the Mobile outreach street health (MOSH) team who delivers primary care to people experiencing homelessness and street…
Added 29 days ago
NE
1.0 FTE Registered Nurse - The Overlook (External)
North End Community Health Centre
Halifax, NS
- $40.55 to $49.99 CAD / hour
The Supportive Housing Registered Nurse (RN) provides comprehensive and advanced primary health care services, emphasizing health promotion, wellness, harm reduction, health education, and…
Added 29 days ago
MR
Community Support Worker
Maple Ridge/Pitt Meadows Community Services
Maple Ridge, BC
- $29.22 CAD / hour
includes teaching of self-care, home management, community management and
Added 29 days ago
MR
Community Support Worker
Maple Ridge/Pitt Meadows Community Services
Maple Ridge, BC
- From $29.22 CAD / hour
includes teaching of self-care, home management, community management and
Added 29 days ago
Business & Marketing Development Manager
ServiceMaster Restore of Fraser Valley
Abbotsford, BC
…We are committed to supporting our communities with expert care, compassion, and rapid response. We are seeking a strategic and hands-on Business & Marketing Development Manager to lead our…
Added 29 days ago
JH
Casual Support Worker
John Howard Society of Victoria
Victoria, BC
- $26.15 CAD / hour
Open availabilities for weekend, day shifts, overnights
Added 29 days ago
IF
Service Coordinator - IJC Eastman
Initiatives For Just Communities Inc.
Mitchell, MB
- $41,536.6 CAD / year
Anticipate decreased staffing levels or increased program needs, notifying the Program Manager and participating in the hiring process to fill needs.
Added 29 days ago
FS
66-2026 Manager, Family and Community Programs Permanent Full-Time
Family Services Ottawa
Ottawa, ON
- $76,343 to $100,913 CAD / year
- Full-time
66-2026 Manager, Family and Community Programs
Added 29 days ago
FS
70-2026 On-Site Worker (SAP) Supervised Access Program CASUAL
Family Services Ottawa
Ottawa, ON
- $48,157.76 to $59,454.05 CAD / year
to the Manager of the parenting program, you will be responsible for monitoring
Added 29 days ago
CM
Case Manager - Youth Program
Canadian Mental Health Association, Kelowna Branch
Kelowna, BC
- $26.57 CAD / hour
CMHA Kelowna & District is hiring a full-time Case Manager in the Youth Program. This position is 37.5 hours a week with a typical work week of Monday - Friday 8:00am – 4:00pm.
Added 29 days ago
BS
Community Housing Support Worker - Youth Casual (L)
Bonaventure Support Services
Parksville, BC
- $25.14 to $28.73 CAD / hour
Working under the guidance of the Program Manager and alongside a supportive team, you’ll play an essential role in helping people achieve their goals, participate fully in community life,…
Added 29 days ago
BS
Health Care Support Worker - Part Time
Bonaventure Support Services
Parksville, BC
- $25.14 to $28.73 CAD / hour
- Part-time
Are you passionate about making a real difference in people’s lives? Join our caring, collaborative team at Bonaventure Support Services as a Health Care Support Worker in Parksville, BC!
Added 29 days ago
BS
Health Care Support Worker - Full Time
Bonaventure Support Services
Parksville, BC
- $25.14 to $28.73 CAD / hour
- Full-time
Are you passionate about making a real difference in people’s lives? Join our caring, collaborative team at Bonaventure Support Services as a Health Care Support Worker in Parksville, BC!
Added 29 days ago
BS
Community Housing Support Worker - Youth Full Time (L)
Bonaventure Support Services
Parksville, BC
- $25.14 to $28.73 CAD / hour
- Full-time
…people to thrive. You'll work under the guidance of a Program Manager and as part of a supportive team, providing care, mentorship, and advocacy for some of the most vulnerable individuals…
Added 29 days ago
BS
Community Housing Support Worker - Adult Casual (Q)
Bonaventure Support Services
Nanaimo, BC
- $25.14 to $28.73 CAD / hour
Working under the guidance of the Program Manager and alongside a supportive team, you’ll play an essential role in helping people achieve their goals, participate fully in community life,…
Added 29 days ago
BS
Community Housing Support Worker - Youth Full Time (B)
Bonaventure Support Services
Nanaimo, BC
- $25.14 to $28.73 CAD / hour
- Full-time
…Support Worker, you will follow the direction of the Program Manager, and function as part of a team to provide for the daily living needs of individuals both in their home and in the…
Added 29 days ago
BS
Program Manager - Youth Housing
Bonaventure Support Services
Nanaimo, BC
- $34.76 to $38.9 CAD / hour
…people and creating opportunities for growth. As a Program Manager, you’ll oversee Spezialized Homes and Support Services (SHSS) programs, guiding a team that supports youth and children…
Added 29 days ago
BS
Community Inclusion Support Worker - Full Time (S)
Bonaventure Support Services
Nanaimo, BC
- $25.14 to $28.73 CAD / hour
- Full-time
…and living full, connected lives. Reporting to the Program Manager and collaborating with a dedicated team, you’ll encourage independence, build relationships, and foster inclusion by…
Added 29 days ago
BS
Community Housing Support Worker - Youth Casual (M)
Bonaventure Support Services
Nanaimo, BC
- $536.29 to $569.94 CAD / day
…Support Worker, you will follow the direction of the Program Manager, and function as part of a team to provide for the daily living needs of individuals both in their home and in the…

Lyft

Social Support Associate, Customer Care Operations

Toronto, ON, Canada

$21.92 to $27.4 CAD / hour

Apply on app.careerpuck.com About employer

Applications open in a new tab.

Job details

Pay: $21.92 to $27.4 CAD / hour
Work location: This role is fully remote in Toronto, candidates for this role must be based in the Toronto metro area
Posting language: English
Posted: Aug 26, 2026

Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience.

The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community.

They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers.

Responsibilities:

Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary
Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative
Proactively solve issues and foster trust with our beloved customers
Create a personalized, positive and effortless experience for the Lyft community
Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support
Be a community advocate for Lyft
Willingness to work a wide range of hours and weekends

Experience:

1+ years of experience in customer service or sales mandatory
1+ years of experience with social media or communications is a plus!
Captivating written communication skills and fastidious attention to detail
Emotional intelligence in spades and experience dealing with people
Strong work ethic and proactive nature
Keen ability to work independently as well as with a team
Ownership mindset and resolve to follow-through
Ample time management skills - able to work independently through ambiguity.

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

This role is fully remote in Toronto, candidates for this role must be based in the Toronto metro area. #Remote

The expected base pay range for this position in the Toronto area is CAD $21.92 - CAD $27.40 per hour, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Apply on app.careerpuck.com About employer

More about this job

Responsibilities

The Social Support Associate at Lyft will answer and resolve questions from passengers and drivers on social media and digital channels. They will triage issues, escalate when needed, and work with product and marketing teams to keep the support voice consistent.

Requirements

Candidates need at least one year of customer service or sales experience, strong written communication, and attention to detail. Social media or communications experience is an asset, along with emotional intelligence and the ability to work independently.

Skills

Social media customer support
Written communication
Issue triage and resolution
Escalation management
Customer service
Empathy and emotional intelligence
Attention to detail
Time management
Cross-functional collaboration
Brand voice consistency
Independent work
Conflict de-escalation

Benefits

Extended health and dental coverage
Life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Health Care Savings Account
RRSP with company match
Paid time off
Parental paid time off
Commuter benefits and ride credits

Keywords

customer service
social media support
digital support
community management
customer support
remote
Toronto
written communication
issue resolution
escalation
triage
social media
communications
customer experience
rider support
driver support
Lyft

Seniority

Entry level

Perks

Generous paid time off
Parental leave
Retirement plan
Wellness program
Childcare support
Transit support

Languages

English

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Work requirements

Jobs in Canada