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Added 10 mins ago
WB
Senior Analyst: Business Development
Whistler Blackcomb
Whistler, BC
- Full-time
Working closely with the Sr. Manager, Planning & Business Development, this role helps evaluate new opportunities, build business cases, support partner relationships, and coordinate…
Added 10 mins ago
E
Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 10 mins ago
T
District Manager
Torrid
AB · Edmonton, AB
- Internship
The Torrid District Manager role is based in Edmonton, AB, with extensive travel to stores in AB, MD, and SK provinces.
Added 10 mins ago
CR
Maintenance Manager - 6 Month Contract
COGIR Real Estate
Mississauga, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 10 mins ago
P
Production & Technical Manager
Puratos
Mississauga, ON
- Full-time
…Belgium, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new…
Added 10 mins ago
HL
Co-Founder Operations Manager
Helpero Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Co-Founder Operations Manager is a full-time hybrid role responsible for building and overseeing the day-to-day operational backbone of Helpero. This role includes…
Added 10 mins ago
K
Key Lead (Calgary)
Knix
Calgary, AB
- $22.7 CAD / hour
- Part-time
Growth Opportunities: Real avenues for professional development and career progression within a rapidly growing brand.
Added 10 mins ago
MS
President & CEO
MacDonald Search Group
Toronto, ON
- Full-time
…for commercial performance, financial results, organizational development and long-term business…
Added 10 mins ago
T
Full-Time Assistant Manager
Torrid
Rocky View No 44, AB · Rocky View County, AB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 11 mins ago
SP
Manager, Marketing
SURREY PLACE
ON
- Full-time
- Contract
This role partners with the Manager, Communications to keep marketing, communications and brand working as one, and supports business development and fundraising teams with the tools they…
Added 11 mins ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
- Part-time
Hours of Work: This is an hourly-paid position. Hours of work are not guaranteed and are scheduled based on the needs of the business and may vary from week to week.
Added 11 mins ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Oakville, ON
- Up to $18.5 CAD / hour
- Part-time
Hours of Work: This is an hourly-paid position. Hours of work are not guaranteed and are scheduled based on the needs of the business and may vary from week to week.
Added 11 mins ago
FP
Store Manager
Four20 Premium Market Ltd
Calgary, AB
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 11 mins ago
FP
Store Manager
Four20 Premium Market Ltd
Brampton, ON
- $44,000 to $55,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 11 mins ago
PC
People and Culture Manager - Full-Time
peoplecare communities
Waterloo, ON
- Full-time
At the heart of exceptional resident care is an exceptional employee experience. The People & Culture Manager will help shape the environment where leaders thrive, teams feel supported, and…
Added 11 mins ago
AI
Manager, Financial Reporting
AutoCanada Inc.
Edmonton, AB
- Full-time
The Manager, Financial Reporting is responsible for supporting the preparation and delivery of accurate, timely, and compliant financial reporting for the organization. This role oversees…
Added 11 mins ago
VI
Development Manager, Institutional Grants
Vector Institute
Toronto, ON
- $64,400 to $80,500 CAD / year
- Full-time
The Vector Institute is building its resource development capacity to attract new funding and to establish a structured system for securing grants. Reporting to the Director, Strategic…
Added 11 mins ago
GC
Material Analyst I
Garland Commercial Ranges Ltd
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting directly to the Materials Manager, this position is based in Mississauga, Ontario. This position is 100% based in office.
Added 11 mins ago
HC
Accounts Receivable Specialist
Hartmann Canada Inc
Brantford, ON
- $63,000 to $68,000 CAD / year
- Full-time
Accounting Diploma or above in Finance, Business Finance, Accounting, related experience will be considered
Added 11 mins ago
TC
Building Official Intern (18 months contract)
The Corporation of the City of Markham
Markham, ON
- Up to $62,936.8 CAD / year
- Full-time
- Temporary
Department and Commission: Building Standards, Development Services
Added 11 mins ago
SE
Customer Service Representative
Safety Express Ltd
Edmonton, AB
- $24.5 to $26 CAD / hour
- Full-time
…service to our customers and potential customers, reaching business targets through excellent telephone and walk-in sales. This individual will also generate sales leads and build a strong…
Added 11 mins ago
RP
Sales Clerk - Front Shop
Rexall Pharmacy Group LTD
Kitchener, ON
- $17.6 to $21.53 CAD / hour
- Part-time
Professional growth and development via challenging projects and assignments
Added 11 mins ago
JC
Compliance and Quality Assurance Assistant
JYSK Canada
Coquitlam, BC
- $45,000 to $50,000 CAD / year
- Full-time
…conformity in the Canadian market. Supporting both the Compliance Manager and Quality Manager, your primary focus will be ensuring that all incoming and ongoing shipments - including hard…
Added 26 mins ago
AR
Regional General Manager, North
ABC Recycling
Burnaby, BC
- $140,000 to $180,000 CAD / year
- Full-time
Reporting to the VP, Canadian Operations, the Regional General Manager, North is responsible for the operations of our Terrace, Prince George, Kelowna, Fort St. John and Grande Prairie…
Added 26 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…

Lyft

UX Researcher

Toronto, ON, Canada

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Job details

Experience: 4+ years of experience conducting research, using both qualitative and quantitative methods
Posting language: English
Posted: Oct 9, 2026

Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Senior User Experience Researcher to join our Lyft team in Toronto. You’ll partner with Design, Product Management, Data Science, Operations, and Engineering to derive deep insights about our users’ behaviors and attitudes, and to communicate results and actionable recommendations across the company. You’ll think big about new areas, test concepts as they are being developed, and evaluate products and services once they’ve rolled out.

You are an excellent communicator and a flexible team player that can thrive in a fast-paced, dynamic working environment. You are also comfortable working closely with passionate cross-functional stakeholders who care deeply about creating experiences that bring people together.

Responsibilities:

Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Work with cross-functional partners on product direction based on research findings. Able to follow-up with partners about implementation to understand how findings are being used
Partner with our data science partners to provide qualitative context for their quantitative insights
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority. Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders

Experience:

4+ years of experience conducting research, using both qualitative and quantitative methods
Experience researching the end-to-end user experience
Interest in partnering with teammates to increase understanding of user research
Excellent story-telling abilities and facilitation skills
Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
Willingness to take initiative, run with projects, and speak up when support and guidance is needed
Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
Bonus Points

Graduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, Business or a related field
Fluency in Spanish (verbal and written)
Experience using research to guide product development from seed-to-scale
Design thinking methods and brainstorm facilitation

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Apply About employer

More about this job

Responsibilities

Design and conduct mixed-methods research studies to generate actionable insights that drive product innovation and design improvements. Collaborate with cross-functional partners to define research roadmaps and evangelize user-centered findings across the organization.

Requirements

Requires 4+ years of experience in user research using both qualitative and quantitative methods. Candidates should hold an undergraduate degree in a relevant field such as Human-Computer Interaction, Psychology, or Computer Science.

Skills

User experience research
Ethnographic research
Concept testing
Usability testing
Mixed methods research
Data analysis
Story-telling
Facilitation
Cross-functional collaboration
Product strategy
Survey design
User empathy
Stakeholder management
Research roadmap
Design thinking

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health care savings account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Ethnography
Usability Testing
Concept Testing
Mixed Methods
Data Science
Product Management
Human-Computer Interaction
Psychology
Cognitive Science
Design Thinking
Stakeholder Engagement
Roadmapping
Quantitative Research
Qualitative Research
User Insights
Product Innovation
Empathy
Story-telling
Facilitation

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