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Added 5 mins ago
GC
Manager, Supply Chain
Glencore Canada
Sparwood, BC
- $153,000 to $180,000 CAD / year
- Full-time
As the senior site supply chain leader, the Manager(s), Supply Chain works closely with Central Supply Chain Management, site operations, maintenance, finance and external suppliers. The…
Added 8 mins ago
T
Audit Manager I, Financial Crimes, Fraud and Insider Risk (1160)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Sr. Business Systems Analyst
TD
London, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
E
Manager, Software Engineering
Emburse
Toronto, ON
- Full-time
…intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations,…
Added 8 mins ago
Business Development Manager
Cosmetic Physician Partners
Montreal, QC
As a Business Development Manager, you’ll act as the growth activator for a portfolio of clinics, translating GTM strategies and playbooks into practical, clinic-specific growth plans.
Added 8 mins ago
B
Relationship Manager, Transportation and Vendor Finance
BMO
Montreal, QC · DEMA
- Full-time
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation…
Added 8 mins ago
B
Mortgage Specialist
BMO
Moncton, NB · MCTN
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 20 mins ago
A
Architecte de solutions senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Offre d'emploi : Architecte de solutions senior Microsoft / Power Platform
Added 20 mins ago
A
Project Director – Water and Wastewater
AECOM
Victoria, BC
- $240,000 to $270,000 CAD / year
- Full-time
As a senior leader within AECOM’s Water business, you’ll guide multidisciplinary teams through the full project lifecycle - from planning and design to construction and commissioning -…
Added 20 mins ago
A
Project Director – Water and Wastewater
AECOM
Kelowna, BC
- $240,000 to $270,000 CAD / year
- Full-time
As a senior leader within AECOM’s Water business, you’ll guide multidisciplinary teams through the full project lifecycle - from planning and design to construction and commissioning -…
Added 20 mins ago
A
Project Director – Water and Wastewater
AECOM
Burnaby, BC
- $240,000 to $270,000 CAD / year
- Full-time
As a senior leader within AECOM’s Water business, you’ll guide multidisciplinary teams through the full project lifecycle - from planning and design to construction and commissioning -…
Added 20 mins ago
TT
Senior Civil Engineer
Tetra Tech
Pickering, ON
- Full-time
We are currently seeking a Senior Civil Engineer for our Pickering, ON office. This posting is for an existing vacancy for which we are actively recruiting. To perform this job…
Added 20 mins ago
WH
Accounting & Finance Manager
Wyndham House
Guelph, ON
- Full-time
The Accounting & Finance Manager oversees the financial operations of the organization, ensuring accurate reporting, sound financial planning, and compliance with not-for-profit accounting…
Added 23 mins ago
IF
Accident Benefits Case Manager
Intact FC
AB · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
We have an exciting new opportunity in Claims for a Level I, II or Senior Accident Benefits Adjuster in one of the following offices:
Added 23 mins ago
Supervisor, Policy & Planning
Halton Region
Oakville, ON
Reporting to the Manager of System Planning and Management, the Supervisor of Policy and Planning provides strategic leadership to a team of policy professionals responsible for supporting…
Added 23 mins ago
GardaWorld - Business Development Manager - Calgary OR Edmonton - 70k-80k+commission
GardaWorld
Edmonton, AB · Calgary, AB
Give a new vision to your career with ECAM | Business Development Manager – Calgary or Edmonton | $70K–$80K + Commission
Added 30 mins ago
Industrial Technology Advisor - Defence or Food Production
National Research Council Canada
Ontario: exact location to be, ON
Recent and extensive industrial business experience as an entrepreneur or senior manager in one or more of the following technological domains:
Added 39 mins ago
IB
Creative Traffic Manager
Innovative Beauty Group
Mississauga, ON
- $65,000 to $85,000 CAD / year
- Full-time
We are currently looking for a Creative Traffic Manager to bring structure, predictability, and momentum to a fast-paced, high-volume creative and production environment. You’ll be the…
Added 39 mins ago
AG
Sr. Associate, Data Analytics and Reporting
Adelphi Group
Toronto, ON
- Full-time
…to connect the media we plan and execute with our client’s business outcomes. Establishing that relationship requires data-focused capabilities across 3…
Added 51 mins ago
D
Product Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $64 to $74 CAD / hour
- Contract
Relationship Building: Exceptional capacity to cultivate and sustain relationships with senior business leaders, internal technology partners, and externa vendors' technical and product…
Added 51 mins ago
OP
Modern Workplace Manager- Microsoft M365
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Senior Manager Corporate Systems & Reporting, this position is providing leadership in Microsoft 365 delivery and governance, automation, ServiceNow operations, security…
Added 51 mins ago
VR
Senior Data Modeler - 6 Month Contract
Venterra Realty
Richmond Hill, ON
- Contract
About the Role: We are seeking a senior data modelling specialist to design and evolve the enterprise analytical data model that supports reporting, self-service analytics, planning, and…
Added 51 mins ago
HA
Senior Product Manager
Hridayananda Advisory
Toronto, ON
- $220,000 USD / year
- Full-time
One of our clients is looking for a Senior Product Manager to lead the development and growth of a new AI-powered document intelligence product. This is an exciting opportunity for a…
Added 1 hour ago
IF
Project Portfolio Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Project Portfolio Manager within the Corporate Strategy and Portfolio team, you will play a key role in managing the initiative portfolios of a major business sector. You will provide…
Added 1 hour ago
T
Manager, Fraud Risk Management (5573)
TD
Toronto, ON · Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Closed listing

Lyft

UX Researcher

Toronto, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 4+ years of experience conducting research, using both qualitative and quantitative methods
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Senior User Experience Researcher to join our Lyft team in Toronto. You’ll partner with Design, Product Management, Data Science, Operations, and Engineering to derive deep insights about our users’ behaviors and attitudes, and to communicate results and actionable recommendations across the company. You’ll think big about new areas, test concepts as they are being developed, and evaluate products and services once they’ve rolled out.

You are an excellent communicator and a flexible team player that can thrive in a fast-paced, dynamic working environment. You are also comfortable working closely with passionate cross-functional stakeholders who care deeply about creating experiences that bring people together.

Responsibilities:

Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Work with cross-functional partners on product direction based on research findings. Able to follow-up with partners about implementation to understand how findings are being used
Partner with our data science partners to provide qualitative context for their quantitative insights
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority. Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders

Experience:

4+ years of experience conducting research, using both qualitative and quantitative methods
Experience researching the end-to-end user experience
Interest in partnering with teammates to increase understanding of user research
Excellent story-telling abilities and facilitation skills
Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
Willingness to take initiative, run with projects, and speak up when support and guidance is needed
Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
Bonus Points

Graduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, Business or a related field
Fluency in Spanish (verbal and written)
Experience using research to guide product development from seed-to-scale
Design thinking methods and brainstorm facilitation

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

About employer

More about this job

Responsibilities

Design and conduct mixed-methods research studies to generate actionable insights that drive product innovation and design improvements. Collaborate with cross-functional partners to define research roadmaps and evangelize user-centered findings across the organization.

Requirements

Requires 4+ years of experience in user research using both qualitative and quantitative methods. Candidates should hold an undergraduate degree in a relevant field such as Human-Computer Interaction, Psychology, or Computer Science.

Skills

User experience research
Ethnographic research
Concept testing
Usability testing
Mixed methods research
Data analysis
Story-telling
Facilitation
Cross-functional collaboration
Product strategy
Survey design
User empathy
Stakeholder management
Research roadmap
Design thinking

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health care savings account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Ethnography
Usability Testing
Concept Testing
Mixed Methods
Data Science
Product Management
Human-Computer Interaction
Psychology
Cognitive Science
Design Thinking
Stakeholder Engagement
Roadmapping
Quantitative Research
Qualitative Research
User Insights
Product Innovation
Empathy
Story-telling
Facilitation

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