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Added 14 mins ago
SP
Project Manager/Senior Project Manager (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Part of SGC’s Commercial Buildings division, Synergy Projects Ltd. (SPL) is an Alberta-based, full-service construction firm specializing in general construction, design-build, and…
Added 14 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 14 mins ago
SR
Manager, 2027 Grey Cup (Term)
Saskatchewan Roughrider Football Club Inc.
Regina, SK
- Full-time
The Manager will work collaboratively with staff, volunteers, partners, contractors, sponsors, and venue representatives to deliver successful events while maintaining project timelines,…
Added 14 mins ago
CH
Catering Sales Manager - Full-Time Maternity Leave Coverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Liaise with banquet team to ensure exceptional service while groups are in house.
Added 14 mins ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Health Club & Recreation Manager Fostering the health and wellbeing of our guests, visitors, and colleagues is an integral part of the Fairmont culture. As Health Club & Recreation Manager,…
Added 14 mins ago
EC
Admin Support (4)- Warehouse Program Assistant
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
…position provides comprehensive administrative support to the Manager and Supervisor, Warehouse Services and plays an important role in keeping Warehouse Services operations organized and…
Added 14 mins ago
VH
Operations Representative – Logistics
VIMY HR Consulting
Calgary, AB
- Full-time
Kiros Energy Marketing is a full-service energy marketing company founded on a simple principle: do things right in the spirit of mutual success.
Added 15 mins ago
C
Agronomy Summer Student - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Full-time
Assist with crop scouting and field trials to gather data and support agronomy decisions
Added 15 mins ago
S
Department Manager, Centre of Store
Save-On-Foods
Surrey, BC · South Point - Surrey BC
- Full-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 15 mins ago
S
Department Manager, Wine
Save-On-Foods
Surrey, BC · Fleetwood - Surrey BC
- Full-time
…place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its…
Added 15 mins ago
TI
Inventory Control Manager
TTI, Inc.
Georgina, ON · ON · Ontario Service Hub
- Full-time
Reporting to the Plant Manager, the Inventory Control Manager is responsible for overseeing inventory management and control processes within a high SKU environment. This role plays a…
Added 15 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 15 mins ago
D
Support Coordinator, Education Team
Desjardins
Toronto, ON · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Closely monitor deadlines for activities and make adjustments as needed to improve productivity and the quality of service for members and clients.
Added 15 mins ago
C
Manager, Cash Management
CIBC
Edmonton, AB · Calgary, AB
- Full-time
…timely advice to help our clients realize their goals. As a Manager, Cash Management, you will focus on the development and growth of a portfolio of treasury and cash management intensive…
Added 15 mins ago
A
Receptionist/Concierge - Villa Forum
AgeCare
Mississauga, ON · Villa Forum
- Full-time
Reports to the Business Manager. Under supervision, performs a variety of accounting functions, clerical and receptionist duties associated with the daily operation of an effective business…
Added 15 mins ago
Director, India Office
Government of Alberta
AB
…global community, and promotes a vibrant and innovative public…
Added 15 mins ago
Director, Community Partnerships
Government of Alberta
AB
Classification: Management Senior Manager Zone 1
Added 15 mins ago
F/
Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Prince Albert, SK
- Full-time
As a Senior Relationship Manager, Agriculture Commercial Financing, you’ll lead a complex portfolio of agriculture customers, building trusted, long-term partnerships and delivering…
Added 44 mins ago
TN
Manager of Practice & Nation Standards
Tŝilhqot'in Nidlin
Williams Lake, BC
- Full-time
Five (5) years’ progressively responsible experience in child and family services, social services, Indigenous service delivery, community programing, governance, administration or related…
Added 44 mins ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 44 mins ago
FC
Accounting Specialist (2 positions)
Fanshawe College
London, ON
- Full-time
…to operate smoothly and responsibly. As a collaborative and service‑oriented group, Payment Services works closely with departments across the College to provide guidance, resolve inquiries…
Added 44 mins ago
KB
Department Manager - Freight Flow
Kent Building Supplies
Dartmouth, NS
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 44 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 44 mins ago
AC
Assistant Sales Operations Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Assistant Sales Operation Manager for Amphenol Highspeed IO business unit supports the Sales Operation team in executing marketing and business strategies, driving customer…
Added 44 mins ago
D
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
- Temporary
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…

Lyft

UX Researcher

Toronto, ON, Canada

Apply About employer

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Job details

Experience: 4+ years of experience conducting research, using both qualitative and quantitative methods
Posting language: English
Posted: Oct 9, 2026

Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Senior User Experience Researcher to join our Lyft team in Toronto. You’ll partner with Design, Product Management, Data Science, Operations, and Engineering to derive deep insights about our users’ behaviors and attitudes, and to communicate results and actionable recommendations across the company. You’ll think big about new areas, test concepts as they are being developed, and evaluate products and services once they’ve rolled out.

You are an excellent communicator and a flexible team player that can thrive in a fast-paced, dynamic working environment. You are also comfortable working closely with passionate cross-functional stakeholders who care deeply about creating experiences that bring people together.

Responsibilities:

Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Work with cross-functional partners on product direction based on research findings. Able to follow-up with partners about implementation to understand how findings are being used
Partner with our data science partners to provide qualitative context for their quantitative insights
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority. Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders

Experience:

4+ years of experience conducting research, using both qualitative and quantitative methods
Experience researching the end-to-end user experience
Interest in partnering with teammates to increase understanding of user research
Excellent story-telling abilities and facilitation skills
Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
Willingness to take initiative, run with projects, and speak up when support and guidance is needed
Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
Bonus Points

Graduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, Business or a related field
Fluency in Spanish (verbal and written)
Experience using research to guide product development from seed-to-scale
Design thinking methods and brainstorm facilitation

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

Apply About employer

More about this job

Responsibilities

Design and conduct mixed-methods research studies to generate actionable insights that drive product innovation and design improvements. Collaborate with cross-functional partners to define research roadmaps and evangelize user-centered findings across the organization.

Requirements

Requires 4+ years of experience in user research using both qualitative and quantitative methods. Candidates should hold an undergraduate degree in a relevant field such as Human-Computer Interaction, Psychology, or Computer Science.

Skills

User experience research
Ethnographic research
Concept testing
Usability testing
Mixed methods research
Data analysis
Story-telling
Facilitation
Cross-functional collaboration
Product strategy
Survey design
User empathy
Stakeholder management
Research roadmap
Design thinking

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health care savings account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Ethnography
Usability Testing
Concept Testing
Mixed Methods
Data Science
Product Management
Human-Computer Interaction
Psychology
Cognitive Science
Design Thinking
Stakeholder Engagement
Roadmapping
Quantitative Research
Qualitative Research
User Insights
Product Innovation
Empathy
Story-telling
Facilitation

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