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Added 2 mins ago
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Lead Product Manager, Hardware Platform
Waabi
Toronto, ON
- $190,000 to $270,000 USD / year
- Full-time
We are seeking a Product Manager to lead product definition for the hardware platform that carries the Waabi Driver, across autonomous trucks and robotaxi. This is our first dedicated…
Added 2 mins ago
ITS Project Manager
SAIT
Calgary, AB
The ITS Project Manager is responsible for leading the planning, coordination, execution, and delivery of technology infrastructure and technology-enabled facility projects across the…
Added 2 mins ago
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Manager, Sales Tools & Technology
ARC'TERYX
North Vancouver, BC
- Full-time
As the Manager, Sales Tools & Technology, you will lead the evolution of the technology ecosystem that enables our global Commercial teams to deliver exceptional experiences for our…
Added 2 mins ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and…
Added 2 mins ago
SC
Team Manager - Application Development
Staples Canada
Richmond Hill, ON
- Full-time
Utilizing experience from multiple Staples application areas, the Team Manager II role is solely responsible for one specific area of application support and development of Integrations…
Added 16 mins ago
Lead, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Lead the implementation and consistent application of Pacific Link document control standards, procedures, workflows, naming conventions, metadata and quality requirements across the…
Added 16 mins ago
Control and Automation Engineer
Hatch
Fredericton, NB
Depending on the size and complexity of the project, you will work closely with the Project Manager and/or Control and Automation Lead Engineer and may take responsibility for…
Added 16 mins ago
Registered Nurse (RN) - Black Health & Wellness
Durham Community Health Centre
Oshawa, ON
Position Reports to: Manager, Integrated Care and Experience - Black Health & Wellness
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Program Coordinator
Government of Alberta
Calgary, AB
The Program Coordinator is responsible to assist the Manager, special projects and the Project Managers in the delivery and implementation of school modular projects and is a liaison…
Added 30 mins ago
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Technology Change Control Analyst
Aviso
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Technology Change Control, the Technology Change Control Analyst supports the governance and coordination of IT changes across Aviso's technology environment.
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Account Manager
SoTalent
Montreal, QC
- Full-time
Are you passionate about helping customers transform operations through technology-driven solutions, consultative sales, and process optimization?
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Senior Advisor - Operational and Closure Readiness
eTeam
Montreal, QC
- $75 to $90 CAD / hour
- Contract
The implementation of Modern Enterprise Resource Planning (MERP) is a critical step in transformation journey, moving from outdated technology (ECC6) to a new, digitally enabled lean core…
Added 30 mins ago
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Director, Governance and Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Directing development, implementation and maintenance of corporate governance processes.
Added 30 mins ago
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SAP QA Test Lead
Randstad Digital
Toronto, ON
- Contract
SAP implementation, rollout, upgrade, or transformation projects
Added 31 mins ago
Lead Software Developer
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
Take ownership of complex/ long-term projects and contribute to their implementation, including defining scope, requirements, communicating project progress, challenges and solutions, while…
Added 31 mins ago
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Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Leads and facilitates the implementation of approved solutions from the outcome of RA, exercises or disruptive events and reports back on the results.
Added 44 mins ago
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Senior Project Manager with Airline Technology
Lorven Technologies Inc.
Canada
- Contract
We are seeking a Senior Project Manager to lead complex technology implementation and transformation projects for airline customers. You will manage delivery from planning through launch,…
Added 44 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Recommend and direct the implementation of best practices and standard designs to improve quality.
Added 44 mins ago
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Conseiller / Conseillère cybermétrie (web analytique)
Tink
Montreal, QC
- Full-time
Configurer les outils de mesure pour les sites web et applications, notamment GA4, Google Tag Manager et Google Looker Studio ;
Added 44 mins ago
TA
Practice Manager, TELUS Cattle Professional Services - Southern Alberta
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
As our clinics continue to grow and evolve, this Practice Manager role will unify operations and create seamless coordination across the Brooks, Taber and Lethbridge locations. You'll be…
Added 44 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 44 mins ago
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Senior Business Analyst (ID#5562)
New Value Solutions
St. John's, NL
- Contract
Work closely with the OCIO Project Manager to support project deliverables, timelines, and implementation activities.
Added 44 mins ago
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Float Care Coordinator, Temporary Full Time, Ottawa Civic Hospital
Ontario Health atHome
Ottawa, ON
- Full-time
Under the general direction of the Manager, Ontario Health atHome and in accordance with the Ontario Health atHome Champlain standards, legislation, policies and guidelines, the Care…
Added 44 mins ago
NC
JR Municipal Technologist or SR Municipal Technologist (PFT)(CUPE 56.26) repost
Norfolk County
ON · Simcoe, ON
- Full-time
Provide project support for the design and implementation of municipal infrastructure projects, through pre- engineering, design and construction administration
Added 44 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

Lyft

UX Researcher

Toronto, ON, Canada

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Job details

Experience: 4+ years of experience conducting research, using both qualitative and quantitative methods
Posting language: English
Posted: Oct 9, 2026

Original job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Senior User Experience Researcher to join our Lyft team in Toronto. You’ll partner with Design, Product Management, Data Science, Operations, and Engineering to derive deep insights about our users’ behaviors and attitudes, and to communicate results and actionable recommendations across the company. You’ll think big about new areas, test concepts as they are being developed, and evaluate products and services once they’ve rolled out.

You are an excellent communicator and a flexible team player that can thrive in a fast-paced, dynamic working environment. You are also comfortable working closely with passionate cross-functional stakeholders who care deeply about creating experiences that bring people together.

Responsibilities:

Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Work with cross-functional partners on product direction based on research findings. Able to follow-up with partners about implementation to understand how findings are being used
Partner with our data science partners to provide qualitative context for their quantitative insights
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority. Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders

Experience:

4+ years of experience conducting research, using both qualitative and quantitative methods
Experience researching the end-to-end user experience
Interest in partnering with teammates to increase understanding of user research
Excellent story-telling abilities and facilitation skills
Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
Willingness to take initiative, run with projects, and speak up when support and guidance is needed
Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
Bonus Points

Graduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, Business or a related field
Fluency in Spanish (verbal and written)
Experience using research to guide product development from seed-to-scale
Design thinking methods and brainstorm facilitation

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan with company match to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

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More about this job

Responsibilities

Design and conduct mixed-methods research studies to generate actionable insights that drive product innovation and design improvements. Collaborate with cross-functional partners to define research roadmaps and evangelize user-centered findings across the organization.

Requirements

Requires 4+ years of experience in user research using both qualitative and quantitative methods. Candidates should hold an undergraduate degree in a relevant field such as Human-Computer Interaction, Psychology, or Computer Science.

Skills

User experience research
Ethnographic research
Concept testing
Usability testing
Mixed methods research
Data analysis
Story-telling
Facilitation
Cross-functional collaboration
Product strategy
Survey design
User empathy
Stakeholder management
Research roadmap
Design thinking

Benefits

Extended health and dental coverage
Life insurance
Disability benefits
Mental health benefits
Family building benefits
Child care benefits
Pet benefits
Health care savings account
RRSP plan with company match
Flexible paid time off
Paid parental leave
Subsidized commuter benefits
Lyft ride credits

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Ethnography
Usability Testing
Concept Testing
Mixed Methods
Data Science
Product Management
Human-Computer Interaction
Psychology
Cognitive Science
Design Thinking
Stakeholder Engagement
Roadmapping
Quantitative Research
Qualitative Research
User Insights
Product Innovation
Empathy
Story-telling
Facilitation

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