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Added 15 mins ago
Autobody Technician
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Maple Ridge, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
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Contribute subject matter input, scenarios, and field insights to support the development of training materials by the training and curriculum design specialist.
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gérant (e) de magasin, Saint-Charles-Borromée, QC
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gérant (e) de magasin, Dollard-des Ormeaux et environs, QC
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Added 7 hours ago
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M1 Composites Technology Inc.

IT Systems Administrator & Infrastructure Support Specialist

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 1 to 3 years of experience in IT support or a service desk environment
Posting language: English
Posted: Oct 8, 2026

Original job description

About The Role

M1 Composites is seeking a dynamic and motivated IT Systems Administrator & Infrastructure Support Specialist to join our IT team.

M1 Composites is a recognized leader in the aerospace industry. We specialize in the engineering, manufacturing, and repair of composite and metallic structures. Our customers include major airlines, military organizations, and manufacturers, and our work directly contributes to aircraft safety and performance.

At M1, the mission comes first: quality, safety, and speed of execution are at the core of everything we do.

You will work closely with the Infrastructure and Cybersecurity teams to ensure the availability, performance, and security of the systems that support our business operations.

Key Responsibilities

End-User Support & IT Operations

Provide Tier 1 and Tier 2 technical support to users across the organization
Troubleshoot and resolve hardware, software, and connectivity issues
Manage service requests and incidents through the ITSM platform
Participate in the continuous improvement of IT support processes
Deliver an efficient and professional end-user experience

IT Asset & Inventory Management

Maintain an accurate inventory of IT assets, including:

Laptops and desktop computers
Mobile devices
Servers
Printers and IoT devices
Network equipment

Ensure inventory data accuracy within IT management systems
Track equipment assignments and network connectivity records
Support audit readiness and compliance requirements

Identity & Access Management

Administer user accounts in Active Directory and Microsoft Entra ID
Support Multi-Factor Authentication (MFA) configuration and troubleshooting
Manage access requests for business applications and vendor portals
Apply least-privilege principles and security best practices

Endpoint Management & Cybersecurity

Assist with endpoint administration through Microsoft Intune
Support the deployment of patches, compliance policies, and security configurations
Support endpoint security operations
Escalate and document security incidents as required
Apply cybersecurity best practices in day-to-day activities

Infrastructure & Networking

Assist with troubleshooting LAN, Wi-Fi, and network services infrastructure
Monitor alerts and events using network and infrastructure monitoring tools
Support the maintenance of Fortinet and Aruba infrastructure environments
Assist the team in resolving network-related incidents
Support IT infrastructure improvement projects

Required Qualifications

College diploma in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience
1 to 3 years of experience in IT support or a service desk environment
Strong understanding of Windows operating systems and Microsoft 365
Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Ability to work independently and collaboratively within a team environment
Bilingualism (French and English*)
This position requires strong proficiency in both spoken and written English. The role involves reading and understanding technical documentation in English on a daily basis, particularly from international organizations, as well as regularly communicating with customers, suppliers, and other international stakeholders.

Qualifications & Skills

Experience with Active Directory, Microsoft Entra ID, and Microsoft Intune
Knowledge of cybersecurity concepts including:

Multi-Factor Authentication (MFA)
Access Control
Identity Management
Endpoint Security

Familiarity with Aruba and Fortinet networking technologies
Experience with monitoring tools such as PRTG is considered an asset
Knowledge of Microsoft Azure cloud environments is considered an asset
Strong interest in continuous learning and professional development

Why Join M1 Composites?

Work in a modern, security-focused technology environment
Daily exposure to Microsoft, Cloud, and Cybersecurity technologies
Close collaboration with Infrastructure and Cybersecurity teams
Concrete opportunities for career growth and advancement
A culture that promotes innovation, learning, and continuous improvement
Participation in strategic projects that directly contribute to the company’s success

Join a team where your expertise will be valued and your professional development will be a priority.

Apply About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 user support, manage IT assets and access, and assist with endpoint administration and cybersecurity operations. Troubleshoot network and infrastructure issues, monitor alerts, and support infrastructure improvement projects.

Requirements

Requires a college diploma in information technology, computer science, or a related field, or equivalent education and experience, plus 1 to 3 years of IT support experience. Candidates should have Windows and Microsoft 365 knowledge, basic networking skills, strong troubleshooting and communication abilities, and proficiency in spoken and written English; French-English bilingualism is also required.

Skills

Tier 1 and Tier 2 Technical Support
Windows Operating Systems
Microsoft 365
Active Directory
Microsoft Entra ID
Microsoft Intune
Multi-Factor Authentication
Endpoint Security
IT Asset Management
Incident Management
Troubleshooting
DNS, DHCP, and TCP/IP
LAN and Wi-Fi
Fortinet
Aruba
Customer Service

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

IT Systems Administration
IT Infrastructure
Tier 1 Support
Tier 2 Support
Windows
Microsoft 365
Active Directory
Microsoft Entra ID
Microsoft Intune
Multi-Factor Authentication
Endpoint Security
Identity and Access Management
IT Asset Inventory
ITSM
DNS
DHCP
TCP/IP
LAN
Wi-Fi
Fortinet
Aruba
PRTG
Microsoft Azure
Cybersecurity
Aerospace
Incident Management
Patch Management
Compliance Policies
Network Monitoring
Least-Privilege Access

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