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Added 1 day ago
Broker – Personal Insurance South Shore
JobsMedia.io
Brossard, QC
Full-time
Personal insurance broker on the South Shore++ and ready to explore the world of commercial insurance
Added 1 day ago
Personal Lines Service Broker VIP-South Shore
JobsMedia.io
Montreal, QC
Full-time
We are seeking a service-oriented, bilingual (English/French) insurance broker to join our growing VIP Team. This role is designed for an individual who excels in customer service rather…
Added 1 day ago
Personal Lines VIP- Service Broker South Shore
JobsMedia.io
Montreal, QC
Full-time
We are seeking a service-oriented, bilingual (English/French) insurance broker to join our growing VIP Team. This role is designed for an individual who excels in customer service rather…
Added 1 day ago
VIP Insurance Broker
JobsMedia.io
Toronto, ON
Full-time
Added 1 day ago
Senior Commercial Risk Placement Broker
JobsMedia.io
Toronto, ON
Full-time
At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.
Added 1 day ago
100% Bilingual Sales Broker (French/English)
JobsMedia.io
Ottawa, ON
Full-time
We are looking for a sincere and driven 100% Bilingual Sales Broker to join an organization that genuinely values its employees. In the competitive Canadian insurance market, finding a…
Added 1 day ago
Sub-Standard Broker
JobsMedia.io
Montreal, QC
Full-time
CALLING ALL BROKER FRIENDS in substandard Montreal and surrounding areas,
Added 1 day ago
Placement and Marketing Broker
JobsMedia.io
Calgary, AB
Full-time
We are recruiting for a Marketing & Placement Broker for a well-established insurance brokerage in Calgary.
Added 1 day ago
Personal Lines Insurance Broker - Service
Assurancia Inc.
Quebec, QC
Full-time
ASSURANCIA IS RECRUITING! Personal Insurance Broker
Added 1 day ago
Insurance Broker
Billyard Insurance Group Inc.
Mississauga, ON
Full-time
As a RIBO Licensed Insurance Broker, you will work closely with clients to understand their unique insurance needs and provide personalized solutions across personal lines, including auto,…
Added 2 days ago
Sr Channel Sales Manager- Broker, Consultant and VAR
ADP
Mississauga, ON
Full-time
Title: Sr Channel Sales Manager- Broker, Consultant and VAR
Added 2 days ago
Senior Knowledge Broker (Clinical/Implementation) | Courtier du savoir principal (clinique et mise en œuvre)
A Hiring Company
Ottawa, ON
Full-time
The Senior Knowledge Broker (SKB) serves as a bridge between evidence, policy, and practice to support the uptake and sustainment of evidence-informed approaches that improve substance use…
Added 2 days ago
Personal Lines Sales Insurance Broker (DFB8FB3)
Referment
MB · Saint-Laurent, MB
$55,000 to $85,000 CAD / year
Full-time
This could suit a licensed personal-lines broker or insurance sales adviser who enjoys combining customer advice, account development and proactive new-business activity.
Added 3 days ago
Broker (Property & Casualty)
Axxima
Toronto, ON
Full-time
Added 3 days ago
Insurance Broker
Al Hattie Insurance
Saskatoon, SK
Full-time
Role Description The Insurance Broker role at Al Hattie Insurance is a full-time, on-site position based in Saskatoon, SK. The Insurance Broker will advise clients on personal and…
Added 3 days ago
Insurance Broker - Some Leads Provided
Billyard Insurance Group Inc.
Hamilton, ON
Full-time
At BIG Hamilton, we’re focused on developing brokers who take ownership of their growth. Whether you are an experienced broker or a strong salesperson looking to enter the insurance…
Added 4 months ago
insurance broker
Sterling Insurance Brokers Ltd.
Oakville, ON
Full-time
Added 4 days ago
Personal Lines Broker (High Net Worth, VIP)
Impact Recruitment
Calgary, AB
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Join a dynamic team as a Personal Lines Broker specializing in High Net Worth and VIP clients. This high-impact role offers the opportunity to manage a mixed portfolio of high net worth and…
Added 4 days ago
Senior Regional Manager, Broker Services
TD
Toronto, ON
Full-time
…growing contributors to the Mortgage Acquisition business is the Broker Channel. The Broker Channel is an exciting and growing RESL distribution group that offers a range of mortgage…
Added 4 days ago
Licensed Mortgage Broker
Real Mortgage Associates Inc.
Canada
Full-time
A valid mortgage broker or agent licence in your province
Added 4 days ago
Commercial Real Estate Broker
Landerz
Montreal, QC
Full-time
As a Landerz broker, you will advise property owners, developers, investors, businesses, and institutions on commercial real estate acquisitions and dispositions.
Added 4 days ago
Broker Director, Western Canada
AIG
Vancouver, BC
Full-time
Reporting to the Western Canada or Eastern Canada Broker & Market Leader (“BML”), the Broker Director’s two primary responsibilities include: 1. directly managing, on a national basis the…
Added 6 days ago
Manager, Broker Education
SGI
Calgary, AB · Edmonton, AB · Winnipeg, MB · Toronto, ON · Estevan, SK · Kindersley, SK · Lloydminster, SK · Meadow Lake, SK · Moose Jaw, SK · North Battleford, SK · Prince Albert, SK · Regina, SK · Saskatoon, SK · Swift Current, SK · Tisdale, SK · Weyburn, SK · Yorkton, SK
Full-time
…design, delivery, evaluation, maintenance, and oversight of broker education across SGI CANADA. In this role you will work collaboratively with regional representation and partners to…
Added 4 days ago
Auto/General Insurance Broker
Team Insurance Brokers Inc.
Winnipeg, MB
Full-time
The Auto/General Insurance Broker is responsible taking care of client’s auto and travel insurance needs, as well as collaborating with and supporting our Commercial and Personal Lines…
Added 5 days ago
Personal Lines Broker
HUB International
Ste. Rose du Lac, MB
Full-time
As a Personal Lines Broker, you are the first point of contact with the client and are responsible for providing professional, accurate, efficient, and courteous advice to all clients. As…

M3 Financial Group

Broker Resources Coordinator

BC, Canada
British Columbia, Canada, Canada

Pay: $55,000 CAD / year
Job type: Temporary
Apply by: Mar 8, 2027
Experience: 2-5 years of experience in an administrative, operations, or support role in an office environment.
Posting language: English
Posted: Sep 9, 2026

Apply About employer

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Original job description

Job description:

Job Title: Broker Resources Coordinator

Reports To: Director, Broker Resources and Licensing

Location: Vancouver, Calgary or Toronto

Contract Type: Full-Time, Temporary - 6 months

About Us

M3 Financial Group and its subsidiaries (including Multi-Prêts, Mortgage Alliance and M3 Tech) serve more than 8,500 independent brokers providing more than $65 billion in mortgages. With offices in Montreal, Toronto and Vancouver, we believe in the combo of creativity and new technologies to offer innovative solutions to our industry. We strive to make our mark by providing the best mortgage experience for mortgage borrowers, brokers and lenders.

About the Team

The Broker Resources team supports agents and brokers across Canada by delivering consistent, compliant onboarding and licensing support within the Invis and MI brokerages. We focus on creating a smooth, service-first experience for our brokers while adhering to provincial legislative requirements and internal business rules.

About the Role

Reporting to the Director, Broker Resources and Licensing, the Broker Resources Coordinator is responsible for the end-to-end onboarding and offboarding of agents/brokers across multiple provinces. This role ensures accurate broker set-up, contract administration, licensing coordination, and timely support for broker system access and issue escalation. The ideal candidate is organized, detail-oriented, comfortable working in a regulated environment, and able to manage multiple priorities while delivering an excellent broker experience.

The Duties

Coordinate end-to-end onboarding for agents/brokers across Canada, including background checks, eligibility and education reviews, licensing requirements, and documentation collection.
Coordinate licensing activities (applications, transfers, renewals) and help ensure brokers remain in good standing with applicable regulators.
Generate and administer agent/broker contracts and onboarding documentation in accordance with business rules and timelines.
Complete accurate and timely broker set-ups and updates in internal systems, ensuring data integrity and proper record keeping.
Coordinate with third-party providers to arrange required codes, tools, and system access for new agents/brokers.
Manage offboarding processes for agents/brokers across Canada, including required communications and system updates.
Partner with Payroll/Finance to support collections-related coordination as required (e.g., outstanding balances and related follow-ups).
Act as a central support contact for broker issues and triage/escalate platform concerns (e.g., Expert, BOSS, Equifax) to appropriate internal teams or vendors.
Stay current on licensing and regulatory developments; communicate key updates to brokers and internal stakeholders to help prevent service disruption.
Work closely with Regional Managers and Sales leadership to resolve broker needs and support operational continuity.
Contribute to continuous process and service improvements and support special projects as needed.

The Must Haves

College diploma or equivalent education in a related discipline.
2-5 years of experience in an administrative, operations, or support role in an office environment.
Strong written and verbal communication skills with a customer-service mindset.
Excellent interpersonal skills and the ability to build positive working relationships with brokers and internal teams.
Demonstrated ability to manage deadlines, prioritize tasks, and handle competing requests.
High attention to detail with strong record-keeping and documentation practices.
Working knowledge of contracts; familiarity with employment/contract law is an asset.
Proficiency with Microsoft Office (Word, Excel, Outlook) and strong technical aptitude.
Strong problem-solving and escalation management skills with consistent follow-through.
Ability to work independently and collaboratively in a fast-paced environment.
Commitment to continuous process and service improvement.

What We Offer

Hybrid work model – enjoy the flexibility of working from home and in-office collaboration
Free on-site parking for when you’re in the office
Virtual healthcare with Telus Health – available from day one
RRSP contribution –M3 will begin contributing to your RRSP after just 3 months of employment
Company-supported insurance program – with shared premiums to help protect what matters most
Opportunities for career growth within a dynamic and expanding organization
A supportive and inclusive team culture built on collaboration and innovation
Access to tools and technology that help you do your best work
Being part of M3 Financial Group, Canada’s leading mortgage originator, with a strong reputation and network

Diversity & Inclusion

We are M3 Financial Group, an equal opportunity employer for diversity and inclusion and we do not discriminate on the basis of status or legally protected characteristic, including minorities/women/sexual orientation/gender identity/disability, and we are happy to consider all qualified individuals.

Work Location: Hybrid remote in Vancouver, Calgary or Toronto

Apply About employer

More about this job

Responsibilities

Manage the end-to-end onboarding and offboarding process for agents and brokers across Canada, ensuring compliant licensing and accurate system set-up. Act as a central support contact for broker issues and coordinate with internal teams and third-party providers to maintain operational continuity.

Requirements

Requires a college diploma and 2-5 years of experience in an administrative or operations role. Candidates must possess strong communication skills, technical proficiency in Microsoft Office, and the ability to manage deadlines in a regulated environment.

Skills

Onboarding
Offboarding
Licensing Coordination
Contract Administration
Data Integrity
Customer Service
Problem Solving
Escalation Management
Microsoft Office
Record Keeping
Interpersonal Communication
Time Management

Benefits

Hybrid work model
Free on-site parking
Virtual healthcare with Telus Health
RRSP contribution
Company-supported insurance program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Mortgage
Financial Services
Licensing
Compliance
Broker Resources
Contract Law
Microsoft Word
Microsoft Excel
Microsoft Outlook
Expert
BOSS
Equifax
Onboarding
Offboarding
Regulatory Compliance
Data Integrity

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