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Maarut Inc

Senior Business Analyst

  • Toronto, ON, Canada

Contract

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description


Requirements

Experience and Skill Set Requirements:

Must Haves:

  • Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
  • Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
  • Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
  • Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.

Skill Set Requirements:

Stakeholder Engagement and Facilitation:

  • Experience engaging diverse ministry stakeholders and building productive relationships across organizational boundaries.
  • Experience facilitating workshops, discovery sessions, interviews, working groups, and consensus-based discussions.
  • Ability to establish trust and communicate effectively with executives, managers, subject-matter experts, and front-line staff.

Business Analysis and Assessment:

  • Experience gathering requirements, mapping processes, identifying pain points, and assessing impacts, risks, dependencies, and readiness.
  • Ability to synthesize ambiguous or high-volume information into clear findings, practical options, and implementable recommendations.
  • Strong critical-thinking, problem-solving, and independent work-management skills.

Training Development and Delivery:

  • Experience developing polished training materials, user guides, process maps, job aids, frequently asked questions, and standard operating procedures.
  • Experience delivering training, coaching, knowledge transfer, and train-the-trainer sessions.
  • Ability to translate complex business processes into clear, accessible, and audience-appropriate content.

Change Management, Communications, and Adoption:

  • Experience developing transition plans, implementation roadmaps, change strategies, stakeholder-impact assessments, and adoption measures.
  • Experience providing post-implementation support, monitoring adoption, gathering feedback, and refining training and transition approaches.
  • Excellent written, verbal, presentation, and executive-communication skills, with a focus on sustained business outcomes.
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Responsibilities

Engage ministry stakeholders and facilitate workshops, interviews, and working groups to gather requirements, map processes, assess impacts and risks, and develop practical recommendations. Create transition and change plans, training materials, and adoption measures, then provide post-implementation support and refine approaches based on feedback.

Requirements

The role requires experience in stakeholder engagement and facilitation, business analysis and assessment, and developing implementation and change plans. Candidates should also have experience creating and delivering training materials, supporting adoption, and communicating effectively with audiences ranging from front-line staff to executives.

Skills

  • Stakeholder Engagement
  • Workshop Facilitation
  • Requirements Gathering
  • Business Analysis
  • Process Mapping
  • Impact Assessment
  • Risk Assessment
  • Change Management
  • Training Development
  • Training Delivery
  • Communications
  • Adoption Monitoring
  • Knowledge Transfer
  • Critical Thinking
  • Problem Solving
  • Executive Communication

Visa sponsorship

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Categories

  • Consulting
  • Management & Leadership
  • Government & Public Sector
  • Data & Analytics

Keywords

  • Ministry Stakeholders
  • Stakeholder Engagement
  • Workshops
  • Discovery Sessions
  • Interviews
  • Working Groups
  • Consensus-Based Discussions
  • Requirements Gathering
  • Process Mapping
  • Pain Point Analysis
  • Impact Assessment
  • Risk Assessment
  • Dependency Assessment
  • Readiness Assessment
  • Transition Planning
  • Implementation Roadmaps
  • Change Strategies
  • Stakeholder-Impact Assessments
  • Training Materials
  • User Guides
  • Process Maps
  • Job Aids
  • Frequently Asked Questions
  • Standard Operating Procedures
  • Knowledge Transfer
  • Train-The-Trainer
  • Adoption Monitoring
  • Post-Implementation Support
  • Feedback Collection

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