Senior Project Manager_ CRM
- Montreal, QC, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
The profile must work on two levels at once, diving into content (validating information, following up, reworking deliverables) and synthesizing complex issues for managers and senior management. Large-scale CRM implementation experience is central, with Salesforce preferred but not exclusive. The persona places as much weight on behaviours as on experience: openness to feedback, flexibility through iterations, anticipating risks rather than observing them.
Target candidate: a senior project manager who has led at least one multi-team CRM implementation with integrations, ideally on Salesforce, and whose resume shows direct contribution to detailed deliverables. The person also shows documented interactions with decision-makers (steering committees, senior management) and works in continuity with an existing direction rather than questioning it.
Key Requirements:
- Senior project management on complex CRM implementation mandates (multiple teams, integrations, dependencies)
- Strategic and executive communication with managers and decision-makers
- Hands-on tactical leadership (structuring, organizing, following up, challenging, moving work forward)
- Command of schedules, dependencies, risks, decisions and commitments, with mitigation scenarios
- Political skill and influence without hierarchical authority
- Openness to feedback, autonomy, rigour, flexibility
Requirements
DESIRED
- Salesforce experience
More about this job
Responsibilities
Lead complex, multi-team CRM implementations, coordinating integrations, dependencies, schedules, risks, decisions, and commitments. Contribute directly to detailed deliverables while synthesizing complex issues and communicating progress to managers and senior decision-makers.
Requirements
Candidates should have senior project management experience leading at least one large-scale, multi-team CRM implementation with integrations; Salesforce experience is preferred. They should demonstrate executive communication, hands-on leadership, risk anticipation, influence without formal authority, and openness to feedback and iterative work.
Skills
- Senior Project Management
- CRM Implementation
- Salesforce
- Executive Communication
- Stakeholder Management
- Tactical Leadership
- Schedule Management
- Dependency Management
- Risk Management
- Decision Management
- Mitigation Planning
- Political Acumen
- Influence Without Authority
- Deliverable Management
- Cross-Functional Team Leadership
- Adaptability
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Technology
- Consulting
Keywords
- CRM
- Salesforce
- Project Management
- CRM Implementation
- Integrations
- Cross-Functional Teams
- Executive Communication
- Steering Committees
- Stakeholder Management
- Deliverables
- Schedules
- Dependencies
- Risk Management
- Mitigation Scenarios
- Decision Management
- Commitment Tracking
- Tactical Leadership
- Political Acumen
- Influence Without Authority
- Feedback
- Iterative Delivery
- Autonomy
- Rigour
- Flexibility