Business Systems Analyst (BSA) - Guidewire ClaimCenter

Mandate Overview:

• The client is looking for a senior BSA focused on ClaimCenter, within a Guidewire transformation program in property and casualty insurance. The role covers the full delivery cycle: process analysis, translation of needs into functional deliverables, participation in design and implementation, test case definition and user acceptance support. The "systems" component is explicit: the mandate requires advanced knowledge of application integration, which sets this role apart from a business-focused analyst. The role also includes a continuity component, with follow-up of incidents, change requests and production issues. All requirements are presented as mandatory, including the Guidewire ACE certification, which significantly narrows the pool.
  
• Candidate sought: a BSA with at least 5 years on Guidewire ClaimCenter in property and casualty insurance, able to write user stories and impact analyses while discussing REST/SOAP interfaces with architects. Guidewire ACE certification and advanced English are part of the expected profile.
  

Requirements

Required:

• Business systems analysis (BSA) on Guidewire ClaimCenter
  
• Experience in property and casualty insurance
  
• Gathering, analysis and documentation of business and functional requirements
  
• Writing user stories, functional specifications, business rules and impact analyses
  
• Agile project delivery, preparation and execution of functional and user acceptance testing
  
• Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies
  
• Advanced knowledge of property and casualty business processes
  
• Underwriting, billing or claims processes in property and casualty insurance
  
• Collaboration and management tools (JIRA, Confluence, Visio, Microsoft Office suite)
  
• Advanced English proficiency
  
• Knowledge of French
  

Profiles to Exclude:

• Guidewire profile limited to PolicyCenter or BillingCenter, with no ClaimCenter project on the resume.
  
• Guidewire developer or configurator profile (Gosu, configuration) with no demonstrated responsibility for writing requirements or user stories.
  
• Property and casualty business analyst with no Guidewire project on the resume.
  
• Integration experience limited to a list of technologies, with no demonstrated analysis of interfaces or system exchanges in a project.
  
• ClaimCenter experience as an end user (claims adjusting, indemnification) with no analysis role on a project.