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Systems Administrator/Operations Support Specialist – Senior - RQ11514
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Internship
We are looking for an experienced Systems Administrator/Operations Support Specialist – Senior with strong expertise in Oracle Siebel CRM administration, enterprise systems operations,…
Added 1 hour ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
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Maarut

RQ11514 - Systems Administrator/Operations Support Specialist - Senior

Toronto, ON, Canada

Job type: Contract
Experience: 7+ years of experience supporting, administering, and maintaining Oracle
Posting language: English
Posted: Sep 22, 2026

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Original job description

Responsibilities:

Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
Upkeep, configure, install and support the clients’ network and coordinate the various systems.

General Skills:

Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
Experience with one or more operating systems Experience with one or more hardware platforms
Experience with information retrieval packages Experience with one or more communications protocols
Experience with middleware and gateways (i.e. Siebel CRM, Oracle databases, ADOBE LiveCycle)
Experience with integration technologies such as RESTAPI
Experience with scripting such as Python, Powershell, Batch
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills
A team player with a track record for meeting deadlines

Desirable Skills:

Experience with distributed and networked systems Awareness of emerging IT trends
Experience in one or more programming languages Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Requirements

Experience and Skill Set Requirements:

Must Haves:

Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.
Demonstrated experience with Siebel Server administration, including installation, configuration, patching, upgrades, and environment maintenance.
Extensive experience managing multi-tier Siebel environments (Development, Test, UAT, Production) and supporting high-availability architectures.
Experience troubleshooting Siebel performance issues, server bottlenecks, component failures, enterprise synchronization issues, and application outages.
Proven experience administering Siebel Gateway, Siebel Enterprise Server, Siebel Web Server Extension (SWSE), and related infrastructure components.
Experience monitoring application health, capacity planning, log analysis, and implementing proactive maintenance procedures.
Working experience with Oracle databases, including performance monitoring, SQL troubleshooting, and coordination with database administrators.
Experience supporting integrations between Siebel CRM and external systems using web services, EAI, REST/SOAP services, and middleware platforms.
Experience with Siebel EAI, Integration Objects, XML, Web Services, and data migration utilities.

Nice to have:

Prior OPS or Public sector experience.

Skill Set Requirements:

Skills:

Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.
Demonstrated experience with Siebel Server administration, including installation, configuration, patching, upgrades, and environment maintenance.
Extensive experience managing multi-tier Siebel environments (Development, Test, UAT, Production) and supporting high-availability architectures.
Experience troubleshooting Siebel performance issues, server bottlenecks, component failures, enterprise synchronization issues, and application outages.
Proven experience administering Siebel Gateway, Siebel Enterprise Server, Siebel Web Server Extension (SWSE), and related infrastructure components.
Experience performing Siebel migrations, deployments, repository management, and release management activities.
Experience monitoring application health, capacity planning, log analysis, and implementing proactive maintenance procedures.

Knowledge:

Working experience with Oracle databases, including performance monitoring, SQL troubleshooting, and coordination with database administrators.
Experience supporting integrations between Siebel CRM and external systems using web services, EAI, REST/SOAP services, and middleware platforms.
Knowledge of ITIL-based service management processes, incident management, problem management, change management, and operational support.
Experience developing and maintaining operational procedures, technical documentation, architecture diagrams, and support runbooks.
Hands-on experience with Siebel Tools, repository development, and configuration management.
Experience with Business Components, Business Objects, Applets, Views, Workflows, Assignment Manager, and Runtime Events.
Experience developing and troubleshooting eScript, Browser Script, Business Services, and Workflow Processes.
Experience with Siebel EAI, Integration Objects, XML, Web Services, and data migration utilities.
Familiarity with Open UI configuration, customization, and troubleshooting.
Experience supporting code promotions, repository merges, and deployment activities across environments.

Communication Skills:

Ability to explain technical terms related to Application Support in non-technical terms.

Public Sector / OPS Experience

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More about this job

Responsibilities

The Systems Administrator will manage and maintain Oracle Siebel CRM environments, including installation, patching, and performance tuning. They will also provide operational support, coordinate system integrations, and ensure high availability across multi-tier environments.

Requirements

Candidates must have at least 7 years of experience in Siebel CRM administration and enterprise environment maintenance. Proficiency in Oracle databases, integration technologies, and ITIL-based service management processes is required.

Skills

Oracle Siebel CRM
Siebel Server Administration
System Administration
Oracle Databases
SQL Troubleshooting
REST API
SOAP Services
Middleware
Python
Powershell
Batch Scripting
Performance Monitoring
Capacity Planning
Incident Management
Change Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Oracle Siebel CRM
Systems Administration
Siebel Server
Patching
Upgrades
High-availability
Performance Monitoring
SQL
REST
SOAP
Middleware
Python
Powershell
Batch
ITIL
Incident Management
Change Management
Siebel EAI
XML
Web Services
Data Migration
Open UI
Repository Management
Release Management
Technical Documentation
Runbooks
Siebel Tools
Workflow Processes
Assignment Manager
Enterprise Architecture

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