RQ11569 - Software Developer - Senior

General Responsibilities and Skills

• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
  
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills
  
• Experience in programming and analysis; specialized CRM software package support at the specified experience level
  
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  
• Experience in structured methodologies for the development, design, implementation and maintenance of applications
  
• Experience in design, code, test, debug and document applications
  
• Experience in the use of object and/or third generation language development tools
  
• Experience in one or more programming languages
  
• Experience in application design, latest design patters, deployment and troubleshooting
  
• Experience with relational and hierarchical database technologies
  
• Experience in the use of information retrieval packages using query languages
  
• Experience with one or more communications protocols
  
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
  
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines CRM Software Development Skills
  
• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
  
• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
  
• Experience with middleware and gateways
  
• Expertise in specific tools for CRM software development Desirable Skill
  
• Knowledge and experience with programming Internet-ready applications
  
• Knowledge and experience in rapid application development (RAD) methodologies
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices
  
• Experience with middleware and gateways
  
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
  
• Ability to provide post-implementation support and resolve any post-implementation technical issues
  
• Experience conducting design walkthrough sessions with project team • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  
• RESTFul API Design & Development: Architecture, configuration, and deployment of Inbound and Outbound Siebel RESTful APIs utilizing the Siebel Application Interface (AI) and Tomcat application container
  
• Ability to provide user and system documentation as required
  

Requirements

Experience and Skill Set

Requirements

Software Development Experience - 30%

• 10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
  
• 10+ years experience integrating with Single Sign On solutions like OID, GO-PKI, and Public Secure
  
• 5+ years of hands on experience in developing Web Services using SOAP
  
• 5+ years experience developing integration using REST service
  
• 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
  
• 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
  
• 4+ years hands on experience with Jscript boostrap framework
  
• 10+ years experience developing unit testing scripts
  
• 10+ years setting up and developing solutions with multi-organization data structures and data visibility
  
• 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
  
• 2+ years experience configuring in Siebel IP 20.x
  

Technical Skills - 25%

• 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
  
• 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
  
• 10+ years with Siebel data modelling and EIM
  
• 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
  
• 10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS. 
  
• 5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders
  

Installation, Design, Configuration, Integration and Troubleshooting - 30%

• 10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data. 
  
• 10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on. 
  
• 10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
  
• 10+ years of hands on experience on development best practices and standards with Siebel Repository
  
• 6+ years of hands-on API design and implementation: Building, scaling, versioning, and maintaining production-grade REST APIs.
  
• 5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
  
• Experience and understanding of Workspace and parallel development
  
• Experience with evaluating and documenting Siebel upgrade paths 
  

Methodologies, Documentation and Soft Skills - 15%

• Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
  
• Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
  
• Experience with documenting processes and enhancement build books
  
• Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
  
• Experience with developing prototype build books
  
• Experience with documenting performance measures of the new environments
  
• Experience working in an agile project delivery team
  
• Excellent analytical, problem-solving and decision-making skills 
  
• Strong collaboration skills with a proven track record for building strong working relationships 
  
• A demonstrated team player with a track record for meeting deadlines 
  
• Strong verbal and written communication skills 
  
• Strong communication skills to present technical designs/solutions to business clients
  

Must Have:

• 10+ years of proven experience designing and developing large, complex Sibel CRM solutions that meet defined business requirements and project deliverables.
  
• 10+ years experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement.
  
• Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards
  
• Ability to participate in the development of solutions and provide advice on short/long term CRM solution service development activities.
  
• Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills
  
• A team player with a track record for meeting deadlines