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Added 24 mins ago
Staff Analyst
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$143,942 to $236,477 CAD / year
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Added 1 hour ago
RQ11684 - Business Analyst - Senior
Maarut
Toronto, ON
Contract
production environment to avoid or minimize impact to business operations
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Maarut

RQ11684 - Business Analyst - Senior

Toronto, ON, Canada

Job type: Contract
Posting language: English
Posted: Sep 28, 2026

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Original job description

Description:

Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units, Public Health Ontario, the Ministry of Health), appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and Agile Systems/OPS Standard Systems Development Methodologies
Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development
Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement
Analyse defects and work with relevant parties in resolving of these defects
Support any data migration and related activities as needed from legacy system to new provincial system
Apply re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
Provide impact analysis and requirement/specification creation for supported initiative
Lead subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements
Document the business requirements in such a way that technology solutions can be determined
Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams
Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
Develop and maintain business processes and user documentation for the PHU Mergers project, including support for infectious disease public health activities, infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory)
Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the PHU Mergers project
Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution
Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices, including configuration, reports, and integration components
Develop strategies, prepare business cases and cost-benefit analysis, and conduct feasibility studies for business I&IT initiatives
Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects
Monitor progress, resolve problems and report regularly to I&IT management and clients’ decision makers
Develop performance measures for business analysis evaluation and conduct follow-up.

Requirements

Experience and Skill Set Requirements:

Must Haves:

10+ years of experience with:

Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
System analysis and system design skills
Strong communications, able to communicate with various stakeholders, translate business requirements to technical requirements
Proven track record in data discovery and profiling, analyzing complex datasets to identify trends, root causes, data quality issues, and opportunities for business improvement.

Skill Set Requirements:

Public Sector Experience:

5+ years of experience working with federal/provincial/broader public sector healthcare providers
Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices
In-depth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I&IT project management methodologies
Knowledge and experience with Public Sector Health related projects
Knowledge and understanding of Ministry policy and IT project approval processes and requirements
Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Architecture and Gating process, and Public Sector Standard Systems Development Methodologies
Experience with large complex IT Health-related projects.

Technical Skills:

10+ years of experience with:

Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
Authenticating changes suggested by development, provide analysis and suggestion to avoid impact to business operations
Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues
Regularly reviewing production logs, providing analysis & suggestions to implement in a proactive manner
Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development
Preparing and advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
Conduct ongoing business analysis activities and analysis within all phases of the project life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement
Leading subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements and minor enhancements
Documenting the business requirements in such a way that technology solutions can be determined
Promoting the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
Updating business processes and user documentation for changes related to supported solution
Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives
Providing impact analysis and requirement/specification creation for supported solutions due to solution upgrades or any new requirements
Conducting business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects
Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components
Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers
Developing performance measures for business analysis evaluation and conducting follow-up
Experience with dispensed drug data and/or immunization data.

IT Knowledge and Experience:

10+ years of experience with:

Demonstrated awareness of emerging IT trends and technologies
Highly proficient using MS Office products
While knowledge and experience with implementing cloud based technologies/solutions and Salesforce experience is not necessary, it is useful experience in understanding the portfolio of Ontario immunizations solutions.

General Skills:

Strong leadership and people management skills and experience
Exceptional analytical, problem solving and decision-making skills
Demonstrated strong interpersonal, verbal and written communication, and presentation skills
Proven troubleshooting and critical thinking experience
Demonstrated ability to apply strong listening skills to facilitate issue resolution
Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

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More about this job

Responsibilities

Lead business analysis across the project lifecycle, translating complex stakeholder needs into business and technical requirements, models, documentation, and recommendations. Support the provincial public health solution through process improvement, data and defect analysis, vendor upgrade assessments, training, and coordination with development, quality assurance, and public sector stakeholders.

Requirements

Requires 10+ years of business analysis and system analysis/design experience, including data discovery and profiling, complex dataset analysis, and translating business requirements into technical requirements. Also requires 5+ years working with public sector healthcare providers, knowledge of public sector project and architecture methodologies, and strong leadership, communication, analytical, and stakeholder facilitation skills.

Skills

Business Analysis
Requirements Analysis
System Analysis
System Design
Data Discovery And Profiling
Data Quality Analysis
Business Process Modeling
Data Modeling
Stakeholder Management
Public Sector Healthcare
Impact Analysis
Gap Analysis
Production Change Management
Training Development
Communication And Presentation

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
I&IT
Public Health
Public Health Units
Public Health Ontario
Ministry Of Health
OPS Unified Project Management Methodology
Enterprise Architecture
Gating Process
Agile Systems Development
Standard Systems Development Methodologies
Business Requirements
System Analysis
System Design
Data Discovery And Profiling
Data Quality
Data Migration
Legacy Systems
Business Process Reengineering
Business Cases
Cost-Benefit Analysis
Feasibility Studies
Use Case Modeling
Conceptual And Logical Data Modeling
Process And Data Flow Modeling
Nonfunctional Requirements
Quality Assurance
Vendor Release Upgrades
Immunization Data
Dispensed Drug Data

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