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Added 11 mins ago
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Principal Designer, Otherlife
MoonPay
Toronto, ON
- Full-time
…high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and…
Added 41 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 41 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 41 mins ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…product definition into high quality, reliable and cost-effective system level designs ready for detail design…
Added 1 hour ago
PA
Electrical Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking an ELECTRICAL DESIGNER to join our team.
Added 2 hours ago
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Mechanical Designer (English version)
Averna
Montreal, QC
- Full-time
…production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered by Spherea’s expertise ranges from vision systems,…
Added 5 hours ago
TR
SCADA & DDWRR Design Specialist
Trillium Rail Partners
Mississauga, ON
- Full-time
…and Data Acquisition (SCADA), Underground Distributed Antenna System (DAS), & Digital Data Warehouse Recording and Retrieval (DDWRR) systems for the project. The role assists with the…
Added 6 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…product definition into high quality, reliable and cost-effective system level designs ready for detail design…
Added 6 hours ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Create system level concept designs in various levels of detail including function block diagrams, CAD layouts, functional decomposition.
Added 6 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 7 hours ago
Sr. Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Collaborate with technical and non-technical teams, leveraging system expertise to develop and deliver technical solutions.
Added 7 hours ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 8 hours ago
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Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 9 hours ago
LI
Solutions Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Solutions Designer to join the Enterprise Financial Services Division on a full-time onsite…
Added 9 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Extensive experience as a designer and developer of large-scale, multi-client, Internet-ready web applications.
Added 9 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 9 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 9 hours ago
SM
RQ11617 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior UX Designer with experience in user experience (UX) design, user interface (UI) design, interactive design, user research, wireframing, prototyping, and designing…
Added 9 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Extensive experience as a designer and developer of large-scale, multi-client, Internet-ready web applications.
Added 9 hours ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Extensive experience as a designer and developer of large-scale, multi-client, Internet-ready web applications.
Added 9 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 9 hours ago
LI
Senior UX Designer
Lotus IT Solutions
Toronto, ON
- Contract
The Senior UX Designer will lead user-centred and service design for enterprise platform features and onboarded government services within the Government Services Integration Cluster,…

Maarut

RQ11744 - UX Designer - Senior

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Oct 26, 2026

Original job description

Description:

Leads user-centred and service design for enterprise platform features and onboarded government services, ensuring that Ontario businesses can access and manage services through a consistent, intuitive, inclusive, and accessible experience. The role plans and conducts user research, journey mapping, service blueprinting, information architecture, interaction design, prototyping, usability testing, and accessibility evaluation across account, profile, dashboard, form, workflow, notification, document, delegation, and service-discovery experiences. Working with users, ministry partners, product managers, business analysts, architects, developers, accessibility specialists, and testers, the Senior UX Designer translates evidence and service needs into practical designs and reusable patterns. The role supports implementation through detailed specifications and design reviews, validates delivered experiences, and contributes to the ongoing maturity of the enterprise platform design system and enterprise service experience.

Experience:

Experience leading user experience and service design for complex transactional digital services.
Experience planning and conducting user research, stakeholder interviews, contextual inquiry, usability testing, and design validation.
Experience creating personas, journey maps, service blueprints, information architecture, wireframes, prototypes, and detailed interaction designs.
Experience designing account-based experiences, dashboards, forms, workflows, notifications, document interactions, and service discovery.
Knowledge of user-centred design, service design, interaction design, content design, and design-thinking methods.
Experience designing accessible services in accordance with AODA and applicable WCAG standards.
Experience applying enterprise design systems, reusable components, and consistent interaction patterns.
Experience designing responsive experiences for desktop, tablet, and mobile devices.
Experience collaborating with product managers, analysts, developers, architects, accessibility specialists, and testers.
Experience presenting research findings, design options, and recommendations to business and executive stakeholders.

General Skills / Duties:

Plan and lead user research, service design, interaction design, and validation activities.
Identify user needs, behaviours, pain points, accessibility requirements, and service expectations.
Develop personas, journeys, service blueprints, information architecture, wireframes, prototypes, and design specifications.
Design consistent experiences across enterprise platform capabilities and onboarded services.
Facilitate co-design workshops, design reviews, and collaborative working sessions.
Conduct usability and accessibility evaluations and translate findings into design improvements.
Maintain traceability between user needs, business requirements, and design decisions.
Support developers and testers to ensure accurate implementation of approved designs.
Contribute reusable patterns, standards, and components to the enterprise platform design system.

Requirements

Experience and Skill Set Requirements:

Must Haves:

Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Knowledge of AODA and WCAG requirements.

Skill Set Requirements:

User-Centred and Service Design Experience:

Experience leading design for complex transactional services.
Experience developing journeys, service blueprints, wireframes, prototypes, and interaction specifications.
Experience translating research findings into implementable designs.

User Research and Usability:

Experience conducting research, usability testing, synthesis, and design validation with diverse user groups.

Accessibility and Design Standards:

Knowledge of AODA and WCAG requirements.
Experience applying enterprise design systems and accessible interaction patterns.

Communication and Collaboration:

Excellent visual, written, verbal, facilitation, and presentation skills.
Experience collaborating with multidisciplinary Agile teams and senior stakeholders.

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More about this job

Responsibilities

Lead user research and service design for enterprise platform features and government services, creating accessible and consistent experiences across accounts, dashboards, forms, workflows, and other service interactions. Translate research into implementable designs, support delivery through specifications and design reviews, validate completed experiences, and contribute reusable patterns to the enterprise design system.

Requirements

Requires experience leading design for complex transactional services and producing journeys, service blueprints, wireframes, prototypes, and interaction specifications. Candidates should be knowledgeable about AODA and WCAG, experienced in research and usability validation with diverse users, and effective collaborators and communicators with multidisciplinary Agile teams and senior stakeholders.

Skills

User-Centred Design
Service Design
User Research
Usability Testing
Journey Mapping
Service Blueprinting
Information Architecture
Interaction Design
Wireframing
Prototyping
Accessibility Evaluation
AODA
WCAG
Enterprise Design Systems
Agile Collaboration
Stakeholder Presentation

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Platform
Government Services
User-Centred Design
Service Design
User Research
Stakeholder Interviews
Contextual Inquiry
Usability Testing
Design Validation
Journey Mapping
Service Blueprinting
Information Architecture
Interaction Design
Content Design
Design Thinking
Personas
Wireframes
Prototypes
Design Specifications
AODA
WCAG
Accessibility
Enterprise Design Systems
Reusable Components
Responsive Design
Agile Teams
Co-Design Workshops
Design Reviews
Dashboards
Transactional Digital Services

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